Back

Maus Nissan - Service Center

New Port Richey, FL

4.5
1,977 Reviews

1,977 Reviews of Maus Nissan - Service Center

Sort by
January 24, 2020

Tiffany is a wonderful service consultant! I was taken care promptly. The repair was done well and the facility is very nice, clean and comfortable. More

by Janijack73
Recommend Dealer
Yes
Employees Worked With
Tiffany Norori
Jan 31, 2020 -

Maus Nissan responded

We are so happy to hear you that had a great experience with our service department, JaniJack73! Tiffany does a fantastic job for our guests, thank you for recognizing her! We look forward to serving you again, and thank you for being part of our Maus Nissan Family, Have a blessed day! - Paul DaRocha, Loyalty Manager

January 24, 2020

I was totally satisfied with John & the service I received @ Maus Nissan! Thank you for taking care of my numerous auto problems & providing me with a beautiful rental during the repair process! 🌟🌟 More

by peachy.keane
Recommend Dealer
Yes
Employees Worked With
John Thorne
Jan 30, 2020 -

Maus Nissan responded

We are so happy that you had such a wonderful experience with our service department, Peachy.Keane! We appreciate you trusting us with the care of your vehicle, and thank you for your kind words- especailly for recognizing the hard work John puts in for our guests! Thank you for being a part of our Maus Nissan Family, and we look forward to serving you again, soon. Have a blessed day! - Paul DaRocha, Loyalty Manager

January 23, 2020

I love my service man John. He’s awesome knowledgeable and easy to talk to. He’s fabulous and he understands if I don’t have enough money to change the filter More

by breathawayemc
Recommend Dealer
Yes
Employees Worked With
John Thorne
Jan 28, 2020 -

Maus Nissan responded

We are so pleased that you have such great experiences with service, Breathawayemc! John does a fantastic job for our guests, we are proud to have him on our team- thank you for recognizing him! We appreciate your trust and look forward to helping you again, soon! Thank you for being part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

January 23, 2020

Wasn’t happy with the service call. There was oil footprints on the drivers side. It idles at 1100 when you start it up. Okay when it is warm, but if it’s cold it idles again at 1100. Think service c More

by Jim
Recommend Dealer
No
Employees Worked With
Jennie Acosta
January 20, 2020

They are always courteous and welcoming. Appointments are easy made with my phone. Their recommendations are on target, and service is promt, and completed on time. More

by jeepfyxer
Recommend Dealer
Yes
Employees Worked With
Tiffany Norori
Jan 21, 2020 -

Maus Nissan responded

Thanks for taking the time to leave us a review, Jeepfyxer! We appreciate your business and thank you for your kind words- especially for recognizing Tiffany and great work she does for our guests. All our staff here are dedicated to providing each guest with a truly exceptional experience, that's the 'Maus Difference!' Thank you for being a part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

January 20, 2020

Lance Johnson is the best service rep. Every rep I ever had was not there the next time I needed service. He explained everything to me about my air conditioning and even came out to the car and sat with m More

by gnarleysmom7
Recommend Dealer
Yes
Employees Worked With
Lance Johnson
Jan 21, 2020 -

Maus Nissan responded

Thank you for taking the time to leave us such a wonderful review, Gnarleysmom7! We appreciate your trust and thank you for recognizing the great work Lance does for our guests. Thank you for being a part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

January 17, 2020

Came for oil change and promised car wash. Oil change ok but no car wash? I never said anything but was disappointed. The car was never washed. More

by Pbottig1
Recommend Dealer
Yes
Employees Worked With
Lance Johnson
Jan 17, 2020 -

Maus Nissan responded

Thank you for taking the time to provide us with your feedback, Pbottig1. We appreciate your trust, and look forward to helping you again, soon. We are aware of the mix-up with service wash, and are working to rectify the issue. Please contact me directly, and we will be happy to clean your vehicle the next time you are in the area. Thank you for being part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 352-403-4811

January 17, 2020

Pretty disappointed about how long after my appointment time 1 1/2hours that my car was finally worked on over 2 1/2 hours SAD More

by marco3222
Recommend Dealer
No
Employees Worked With
Watching the mechanic appeared to do thorough job, Jennie Acosta
Jan 17, 2020 -

Maus Nissan responded

Thank you for taking the time to provide us with your feedback, Marco3222. We can see that you are disappointed with the wait times for service and apologize if it caused you any inconvenience. We are aware of the delays and are working towards a solution going forward. If you have any other questions or concerns, please do not hesitate to contact me directly, and I will be happy to help. Thank you for being part of our Maus Nissan Family, and have a blessed day. - Paul DaRocha, Loyalty Manager, 352-403-4811

January 17, 2020

Great dealership with great staff. They were very friendly and Alaways so attentive. They took care of me and always kept me aware of the progress More

by Drodri7335
Recommend Dealer
Yes
Employees Worked With
Tiffany Norori
Jan 17, 2020 -

Maus Nissan responded

Thank you for taking the time to leave us a review, Drodri7335! We appreciate you trusting us with the care of your vehicle, and look forward to serving you again. Thank you for being part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

January 17, 2020

Had a dead battery on a rogue I've only since August. Attentive and fixed quickly. Appreciate the courtesy shuttle, they were fast and ready. More

by lindsaypayne1019
Recommend Dealer
Yes
Employees Worked With
Katrina Atkinson
Jan 17, 2020 -

Maus Nissan responded

Thanks for taking the time to leave a review, Lindsay! Our staff are dedicated to providing you with a truly exceptional service experience- that's the 'Maus Difference!' We were happy to help you with your battery issue and get you a shuttle! Thank you for being a part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

...
171
...