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Maus Nissan - Service Center

New Port Richey, FL

4.6
1,643 Reviews
Call Service Center (727) 999-6287

1,643 Reviews of Maus Nissan - Service Center

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June 13, 2024

Scammers, just a bunch of thieves! They do these 13 point inspections (rather you want it or not) and try and tell you that you have issues that need to be fixed immediately! Well they More

by Donna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mary Boulahanis
2.0
This rating includes all reviews, with more weight given to recent reviews.
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June 13, 2024

Exelente servicio y atencion al cliente. . Comodidad en las instalaciones.. Rapidez y eficiencia del servicio More

by Josetrinidadburgos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Naca
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June 13, 2024

It should not take 2 hours for an oil change. Everytime I go there they recommend more and more costly services More

by Tiger1otr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eddie Aguayo
4.0
This rating includes all reviews, with more weight given to recent reviews.
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June 13, 2024

Excellent customer service. Mary is the the best!!!!! I love Mauss Nissan! I’ll always buy my vehicles there! More

by luisabueno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 13, 2024

Fantastic! Long wait, but Ruby (2018 Red Murano) needed the expensive issues for a safe vehicle 👍 Thanx! More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Lafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Aguayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 12, 2024

They are an awesome dealership! !! My service advisor is the best John Thorne!!! They always work with my crazy schedule. More

by amandriano55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Thorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 14, 2024 -

Maus Nissan responded

Thanks for visiting our Service Department at Maus Nissan, Ann Marie! We appreciate your trust, and we thank you for taking the time to leave us this review. John does a phenomenal job taking care of our guests- thanks for recognizing him! We are pleased that you are so happy, and we look forward to serving you for years to come - so let us know if there's anything we can do for you. Thanks for being a part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

Helpful
June 12, 2024

Great service got me in on short notice. My service advisor was very helpful and friendly. More

by BASALLC2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Aguayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 14, 2024 -

Maus Nissan responded

Thanks for visiting our Service Department at Maus Nissan! We appreciate your kind words and 5-Stars! Eddie does a great job - thanks for recognizing him! We look forward to serving you for years to come - so let us know if there is ever anything we can do for you. Have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

Helpful
June 12, 2024

Very efficient dealer, great customer services, very nice area to wait and every body is very courteous. More

by YULIKCHITA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anyela Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Milton Young
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Jun 15, 2024 -

Maus Nissan responded

At Maus Nissan, we love our customers, and we are glad that it shows! We look forward to serving you for years to come - so please let us know if there is ever anything we can do for you. Thanks for being a part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

Helpful
June 12, 2024

Fast and efficient workmanship. The service representative was polite and knowledgeable and had me ready in no time More

by HARLEYMAN116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Iacono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Prior
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Helpful
June 12, 2024

Tiffany is polite, courteous, and very helpful. Appreciate the extra effort shown by many employees. More

by bjfjbeach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany in service department
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Jun 13, 2024 -

Maus Nissan responded

Thanks for visiting our Service Department at Maus Nissan! We appreciate your trust, and we thank you for your kind words, and 5-stars! Tiffany does a phenomenal job taking care of our guests - thanks for recognizing her! We are overjoyed that you are so happy, and we look forward to serving you for years to come; so, please let us know if there is ever anything we can do for you. Thanks for being a part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

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