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Maus Nissan - Service Center

New Port Richey, FL

4.5
1,977 Reviews
Call Service Center (727) 999-6287

1,977 Reviews of Maus Nissan - Service Center

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May 11, 2024

Service department personnel were very knowledgeable and polite. Sal took time to listen to my concern and even helped me to remember how to use my remote start. More

by Karenk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Iacono
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2024 -

Maus Nissan responded

Karenk, thank you for your kind words and this wonderful review! We sincerely thank you for the positive review, and look forward to seeing you again soon!

May 11, 2024

Everyone is extremely nice and helpful! My service is explained with full detail and the price is always very reasonable. More

by JORDANSTRICKLAND326
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milton , Lance Johnson
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May 14, 2024 -

Maus Nissan responded

Jordanstrickland326, thank you for the high star rating! We know you have choices on where to service your car and we are pleased you chose us! 😊

May 10, 2024

Pleased with experience of the first service at Maus Nissan. Every thing went as planned. More

by 4jBertrand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milton
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May 14, 2024 -

Maus Nissan responded

Hello 4jbertrand, we appreciate you taking the time to leave us this feedback. We can't wait to see you again, have a great day. We do hope we can be of assistance in the future. Take care!

May 10, 2024

Service department is excellent, I’ve been dealing with Eddie since I started working with you guys. He’s absolutely awesome and always helps me out. More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Aguayo
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May 11, 2024 -

Maus Nissan responded

Bob Thank you again for taking the time to let us know how we did. We hope you have a great day! If you're ever in need of more help, please let us know!

May 10, 2024

Mary is a good service manager. She takes care of his client especially time when ut is done. More

by rey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 11, 2024 -

Maus Nissan responded

Rey, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help! We are always ready to assist!

May 09, 2024

Service was good but did not receive my full tank of gas that the service writer promised my wife so I will wait to fill survey out till I get my gas card or a full tank of gas More

by jenn.nocera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Iacono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 14, 2024 -

Maus Nissan responded

Hi Jenn.nocera, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Thank you again for leaving us this response!

May 09, 2024

Everything was done in a timely manner. Naca handled everything and was great as always More

by Aleojaunt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Naca
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May 11, 2024 -

Maus Nissan responded

Aleojaunt, we're so glad that we were able to go above and beyond your expectations! Thank you again for leaving us this response! If you have any further questions, please give us a call. We're always happy to help!

May 09, 2024

All service has been performed as designated. All service personnel are well versed in all areas. Good Job, well done. More

by larry9473
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Aguayo
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May 11, 2024 -

Maus Nissan responded

Larry9473, your satisfaction is our top priority. Thank you again for leaving us this response! Feel free to reach out to us if you need anything. Have a wonderful day.

May 08, 2024

Great service. Caring people. polite and efficient service.. wash my car had a record of my service. I was very pleased.. More

by TBOSARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Iacono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 11, 2024 -

Maus Nissan responded

Tbosard, we're glad to hear you enjoyed your visit. Tbosard, thanks for taking the time to leave a review.

May 07, 2024

Tried to take advantage of me and up charge me every type of way when I already know what I’m doing because I am mechanically inclined More

by gabby62303
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Milton
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May 11, 2024 -

Maus Nissan responded

Gabby62303, we regret to hear that you feel as though we tried to take advantage of you. We follow Nissan's guidelines when suggesting what your vehicle needs to keep in tip top[ shape. If you choose to or are mechanically inclined then by all mean you are welcome to do the work your self. If you care to discuss further please feel to reach out.

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