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Maus Nissan - Service Center

New Port Richey, FL

4.5
1,977 Reviews
Call Service Center (727) 999-6287

1,977 Reviews of Maus Nissan - Service Center

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May 07, 2024

Very responsive and transparent through the whole process. Communication was proactive and all concerns were addressed. More

by gregtzh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milton Young
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May 11, 2024 -

Maus Nissan responded

Gregtzh, we're happy you found our staff to be so supportive during your experience here at Maus Nissan. We hope to see you soon!

May 07, 2024

Very polite and informative. I also love that they have a glass team called AGP ready to help with windshield replacements More

by Jamond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keegan Boylan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James with the long beard, Michael Hassett
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May 11, 2024 -

Maus Nissan responded

Hi Jamond! We're so happy we were able to help you out! We are always more than happy to assist you if anything else comes up. Take care!

May 07, 2024

Everyone is always polite and willing to help. Any employee that walks by ask if you need any help. More

by Mblafferty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Thorne
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May 11, 2024 -

Maus Nissan responded

Mblafferty, thank you for the high star rating and your business! We hope you have a great day!

May 07, 2024

Continually tell me I need stuff that advisor said was good. Ie: filter and it happens everytime. Only use them for the maus care oil change. Can't stand this dealership. Even asked not to send this!! More

by kendra.andres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Idk and don't care
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May 11, 2024 -

Maus Nissan responded

Kendra, we can see that you unhappy with your service, and the extra emails- we apologize for any frustrations. We are having Service Management review your visit history, and they will be reaching out shortly to see if there is anything they can do to make things right. If you have any questions, please don't hesitate to ask. Thank you for your feedback, and have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

May 07, 2024

Miss Mary is out of this world. She continuously delivers outstanding customer service time and time again. I'm extremely busy person so my time is very valuable. She always make su More

by brittani2031
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 11, 2024 -

Maus Nissan responded

Brittani2031, Mary strives for 100% satisfaction, and it is great to see you had such a positive experience at Maus Nissan. We look forward to your next visit! Take care!

May 07, 2024

Liked the dealer. Treated me well.Will go back.Thanks.liked what I bought.Will be back More

by Marilyn Moncada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Chabator
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darmin Topalovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Iacono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom & sal did very well., Tom Dodge, Cheri Mongillo
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May 11, 2024 -

Maus Nissan responded

Hi Marilyn Moncada, thank you so much for your positive comments about Maus Nissan! Thank you again for leaving us this response!

May 07, 2024

Great service! Amazing staff they made sure all my concerns were addressed adequately. Thank you so much! More

by sandy.g06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 11, 2024 -

Maus Nissan responded

Sandy.g06, we are so happy to read such a great review about Maus Nissan! Thank you again for leaving us this response!

May 07, 2024

Milton Young V is an excellent service writer, listened attentively and explained what was to be done. His knowledge of tech was of great help. More

by CHETNDUANE
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milton Young V, Linda Vulcanoff
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May 11, 2024 -

Maus Nissan responded

Chetnduane, we really appreciate your feedback! Thank you, and have a fantastic day!

May 06, 2024

Great easy efficient knowledgeable helped me without any problems, clean space, quiet, asked if I needed anything More

by jenniferdelgado1988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Hassett
Report | Print
May 11, 2024 -

Maus Nissan responded

Thank you very much, Jennifer! Here, at Maus Nissan, we value you as a customer, and we appreciate your feedback. If there is anything we can help you with, please do not hesitate to contact us. Have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

May 06, 2024

Staff tries very hard to please and we appreciate that. We have had some issues but feel them resolved. More

by mtswingle74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaryd Gerhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Hite
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nedy Melo, Sebastian Richards
Report | Print
May 11, 2024 -

Maus Nissan responded

We love our customers and glad that it shows! Please let us know when you need us again, and until then, have a very blessed day! - Paul Da Rocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

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