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Maus Nissan - Service Center

New Port Richey, FL

4.5
1,977 Reviews
Call Service Center (727) 999-6287

1,977 Reviews of Maus Nissan - Service Center

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May 04, 2024

My experience with Maus Nissan has been excellent. Ever single staff member from my sales representative, service and customer support has been exemplary. More

by borgesgx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Henniger , Anyela Martinez
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May 11, 2024 -

Maus Nissan responded

Borgesgx, thank you so much for your high rating! We sincerely thank you for the positive review, and look forward to seeing you again soon!

May 04, 2024

Excellent dealership at Maus Nissan and service department is top notch. They are very thorough and timely as well. More

by rainman63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anyela Martinez
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May 11, 2024 -

Maus Nissan responded

Thanks for acknowledging the fact that we care because we do! We appreciate your business and loyalty! - Paul Da Rocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

May 04, 2024

Excellent service, will return for all my maintenance needs. Thank you Mary for your dedication More

by WROBIN81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 11, 2024 -

Maus Nissan responded

Hello Wrobin81, we appreciate you taking the time to leave us this feedback. We hope to be of service to you again in the future. Best wishes, Maus Nissan

May 04, 2024

Excellent service always and ready when requested and needed . Naca takes great care of me and my Rouge More

by SCHIMELPFENNINGP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Naca Rivera
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May 11, 2024 -

Maus Nissan responded

Schimelpfenningp, we're glad to hear you enjoyed your visit. We can't wait to see you again, have a great day. Thanks again for taking the time to leave us this information about your recent visit. Take care!

May 04, 2024

Did good job ! promised that car would be done in a certain time...Then it was not able to be done so they drove me home and then picked me up More

by MH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Thorne
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May 11, 2024 -

Maus Nissan responded

Thanks for the kind words and trusting us with your service needs, MH! We at Maus Nissan will always do our best to adapt to circumstances to take the very best care of our guests! We are here for you, so let us know when you need us again, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

May 04, 2024

John Thorne is a SUPERB service specialist! He goes out of his way to accomplish the service in tight timelines if they are important. He explains fully the needed services and alerts to upcomi More

by SG
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keegan Boylan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Owner who set the policy of CREDIT CARD SURCHARGE and NO PERSONAL CHECKS! , John Thorne
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May 11, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, SG! We appreciate your trust, and we thank you for taking the time to leave us a review. John does an amazing job taking care of our guests- thanks for recognizing him! We are very pleased that you are so happy, and we look forward to serving you for years to come! Please let us know if there is ever anything we can do for you. Thank you for being a part of our Maus Nissan Family, and have a blessed day! - Paul Da Rocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

May 04, 2024

Great service as always and the staff was awesome. Service was prompt. I recommend it 100 % More

by shinanedwin68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Stotts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Aguayo
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May 11, 2024 -

Maus Nissan responded

Hi Shinanedwin68, thank you for taking the time to leave a review for us at Maus Nissan. We're happy we could meet your expectations! We hope to be of service to you again in the future. Best wishes, Maus Nissan

May 04, 2024

It is always a good experience when I go there. Tiffany treats me really well. More

by davidshambovt82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I think her name is Tiffany. I could be wrong, Michael Hassett
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May 14, 2024 -

Maus Nissan responded

Davidshambovt82, we're glad you had such a wonderful experience with us! We look forward to your next visit! Take care!

May 04, 2024

They did a great job as always! Went in for a scheduled oil change. Great job! More

by michellerenea37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anyela Martinez
Report | Print
May 14, 2024 -

Maus Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help! Thank you so much again for your feedback! We hope you have a great day!

May 04, 2024

Anyela is great. The dealership not so much. Same as every other dealership i’ve been to. More

by sosa
Recommend Dealer
No
Employees Worked With
Cristian Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Chabator
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Frank
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacinto "JR" Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Iacono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Aguayo, Anyela Martinez, Brian Donahue
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May 10, 2024 -

Maus Nissan responded

We can see that we missed the mark, and for that, we apologize. We take the service we provide our guests seriously, so when we see a review like this, we want to know more to be able to make it right. Unfortunately, we do not have enough information to be able to reach out, so please contact us, and we'll be happy to help address your concerns. Thank you for your feedback, and have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

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