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Maus Nissan - Service Center

New Port Richey, FL

4.5
1,977 Reviews

1,977 Reviews of Maus Nissan - Service Center

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April 18, 2024

I have known John for a very long time, he has been the best service manager I’ve ever Dealt with . I have purchased 4 Vehicles from Nissan and he has helped me with all of them. John’s honesty, integrity More

by 5565kkw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Thorne
Apr 29, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, 5565kkw! We appreciate your continued trust, and we thank you for taking the time to leave us a review. John does an amazing job taking care of our guests- thanks for recognizing him! We are overjoyed that you are so happy with us - and we look forward to serving you for years to come! Please let us know if there is ever anything we can do for you. Thank you for being a part of our Maus Nissan Family, and have a blessed day! - Paul Da Rocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

April 18, 2024

Good good good Good good good Good good good Good good good Good good good More

by VINCENTINFANTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Maus Nissan responded

Thank you for taking the time to leave us a review, Vincent! We appreciate your kind word and 5-Stars! Have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

April 18, 2024

Tiffany is always so helpful and knowledgeable. I'm so glad she's back. Thank you! Betsy More

by oceans158b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany
May 02, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Betsy! We appreciate your continued trust, and we thank you for taking the time to leave us a review. Tiffany does an amazing job taking care of our guests- we're happy she's back, too! We are very pleased that you are so happy, and we look forward to serving you for years to come! Please let us know if there is ever anything we can do for you. Thanks for being a part of our Maus Nissan Family, and have a very blessed day! - Paul Da Rocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

April 18, 2024

Has great service and felt welcomed. Ryan made sure I knew what was coming up for recommended service for my Kia Sorento. Thank you. More

by Sung.m.yoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
May 02, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Sung.m.yoo! We appreciate your trust, and we thank you for taking the time to leave us a review. Ryan does an amazing job taking care of our guests- thanks for recognizing him! We are very pleased that you are so happy, and we look forward to serving you for years to come! Please let us know if there is ever anything we can do for you. Thank you for being a part of our Maus Nissan Family, and have a blessed day! - Paul Da Rocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

April 18, 2024

Sal my service man excellent. He helped me as much as he could. The car rides fine More

by Kathy Ryan.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Iacono
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Maus Nissan responded

Kathy, Sal is one of our best and his customers are too! Thanks for trusting us with your business! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

April 18, 2024

Mary is great! She listens to you and gets you in and out. I am very unhappy with Maus! I can’t believe you are charging a 3% fee to use a card!!! You change en More

by PATTYANN100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Patty! We appreciate your trust, and we thank you for taking the time to leave us a review. Mary does an amazing job taking care of our guests- thanks for recognizing ! We are very pleased that you are so happy, and we look forward to serving you for years to come! Please let us know if there is ever anything we can do for you. Thank you for being a part of our Maus Nissan Family, and have a blessed day! - Paul Da Rocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

April 18, 2024

Maus employee Sal has provided me with great service. He’s always respectful and knowledgeable. Waiting area is clean and beverages are available. More

by CODY165
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Lafferty
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Iacono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Cody! We appreciate your trust, and we thank you for taking the time to leave us a review. Sal does an amazing job taking care of our guests- thanks for recognizing him! We are very pleased that you are so happy, and we look forward to serving you for years to come! Please let us know if there is ever anything we can do for you. Thank you for being a part of our Maus Nissan Family, and have a blessed day! - Paul Da Rocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

April 18, 2024

My experience is very good I like Angela she is very professional and friendly Very helpful with everything I’m very grateful to her and Mays Nissan Thank you More

by JG.ACZOL.STER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anyela Martinez
Apr 29, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, JG! We appreciate your trust, and we thank you for taking the time to leave us a review. Angela does an amazing job taking care of our guests- thanks for recognizing her! We are very pleased that you are so happy, and we look forward to serving you for years to come! Please let us know if there is ever anything we can do for you. Thank you for being a part of our Maus Nissan Family, and have a blessed day! - Paul Da Rocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

April 18, 2024

Very knowledgeable, on time very helpful and makes sure you are out the door in a hurry More

by miamivamp100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Iacono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Maus Nissan responded

We love our customers, and glad that it shows! Please let us know when you need us again, and we'll be happy to help! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

April 18, 2024

I believe the dealership did what it could but it is up Nissan engineering to solve this problem More

by Oscar
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Hassett
Apr 21, 2024 -

Maus Nissan responded

We apologize that you are going through this, Oscar, and we share in your frustration. No one wants to be having glitches with your new radio system, and as soon as Nissan engineers come up with a fix, we will get your vehicle squared away! Please let us know if you have any other questions, and we will be happy to help address your concerns. Thank you for your feedback, and we hope you have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-6287 x. 1138

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