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Maus Nissan - Service Center

New Port Richey, FL

4.5
1,977 Reviews

1,977 Reviews of Maus Nissan - Service Center

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April 26, 2021

Great service! Thank you Tiffany. You are always polite and professional. I always feel like I’m on top of what is going on with my care because of your knowledge. More

by Dee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Norori
Jun 16, 2021 -

Maus Nissan responded

Dee thanks for allowing Tiffany to service your Nissan! Her customers love the way they get treated! Let us know when you need us again! Jason Rowland, General Sales Manager @ jrowland@mausfamilyauto.com or call or text 727.999.6287

April 26, 2021

We were very satisfied with the quality of service we received. Mary did an outstanding job talking with us and making sure that our car was completely serviced before returning our car to us. We were ve More

by cherylowens36
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2021 -

Maus Nissan responded

cherylowens36 thanks for choosing Maus Nissan to service your vehicle! Let us know when you need us again! Jason Rowland, General Sales Manager @ jrowland@mausfamilyauto.com or call or text 727.999.6287

April 24, 2021

Mays Nissan’s has friendly associates in every area of your dealership located on US 19 and SR 54. When I first purchased my 2017 Sentra I did have to pay for a for a bolt to be tighten in my left front t More

by sfinch1214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Thorne
Jun 14, 2021 -

Maus Nissan responded

sfinch1214 we aim to please. Glad things have changed since 2017. Jason Rowland, General Sales Manager @ jrowland@mausfamilyauto.com or call or text 727.999.6287

April 23, 2021

Everyone is helpful and polite! They make sure you are fully satisfied! !!!!!!!!! Justin at vallet was real nice for dropping me off to picking me up More

by Dbarina1981
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Chabator
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin with Vallet , Eddie Aguayo
Jun 16, 2021 -

Maus Nissan responded

Dbarina1981thanks for the business and we Nick and Eddie appreciate the review and look forward to helping you and your family in the future! Jason Rowland, General Sales Manager @ jrowland@mausfamilyauto.com or call or text 727.999.6287

April 23, 2021

Very helpful, and quick service. My Nissan is always in good hands. I wouldn't go anywhere else. You can rely on them always everytime. More

by amandaee30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Johnson
Jun 16, 2021 -

Maus Nissan responded

amandaee30 we appreciate the business and positive online review! Jason Rowland, General Sales Manager @ jrowland@mausfamilyauto.com or call or text 727.999.6287

April 22, 2021

Just recently had my car in for the Maus care oil change and came home to find writing on my engine cover of the quantity of oil the car takes. Not cool, I don't go into the dealership and write on your More

by J R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eddie Aguayo, Anyela Martinez
Apr 24, 2021 -

Maus Nissan responded

J R, we see that you are upset and apologize if you've had a bad experience. We are looking to what happened, and a service manager will reach out to you shortly. In the meantime, if you have any other questions, please contact me directly, and I will be happy to help address your concerns. Thank you, and have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

April 22, 2021

Long waits with poor communication of how long a service will take. Was told it would take 1.5 hours for oil change and to check brakes. 2.5 hours later they finally tell me there is something wrong with th More

by willsmith671
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Savanna Bollinger
Apr 24, 2021 -

Maus Nissan responded

Willsmith671, we can see that you are upset, and apologize if the wait caused you any inconvenience. We are looking into the timeline of your service, and will have a manager reach out to you. In the meantime, if you have any additional questions, please do not hesitate to contact me directly, and I will be happy to help address your concerns. Thank you, and have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

April 22, 2021

I will never deal with another dealership. Maus Nissan is the best in Florida. They are professional, service is neat and clean, and they prompt with their service. More

by Susann34608
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katrina Atkinson
Jun 16, 2021 -

Maus Nissan responded

Susann34608 thanks for the recognition! Katrina is amazing and we are glad to she earned your high regards! Jason Rowland, General Sales Manager @ jrowland@mausfamilyauto.com or call or text 727.999.6287

April 21, 2021

I have bought 3 Nissan’s from this dealership and happy with all my cars. (1) Juke and 2 Rogues. I also bought an Altima in NYC. More

by Evebustillo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Savanna Bollinger
Jun 14, 2021 -

Maus Nissan responded

Evebustillo we appreciate the business and look forward to helping you in the future as well!!! Jason Rowland, General Sales Manager @ jrowland@mausfamilyauto.com or call or text 727.999.6287

April 21, 2021

Very Professional and Courteous service, I recommend Maus Nissan to family and friends, I gave a four star because labor very expensive, but worth it knowing your car is repaired right More

by Asia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Walace
Jun 14, 2021 -

Maus Nissan responded

Asia thanks soooo much for the business and send us your friends and family so we can assist them the same great way we did you. Jason Rowland, General Sales Manager @ jrowland@mausfamilyauto.com or call or text 727.999.6287

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