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Max Ford Chrysler Dodge Jeep RAM of Butler - Service Center

Butler, MO

4.3
103 Reviews

103 Reviews of Max Ford Chrysler Dodge Jeep RAM of Butler - Service Center

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August 19, 2023

Christie King is the best thing that has happened to the Butler location’s service department. She is very thorough, makes sure those “however many” point inspections are actually getting done, makes sure t More

by alohagirl31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry was phenomenal as well, but I know he’s been sent to another location now. , Kirstie King
Aug 21, 2023 -

Max Ford Chrysler Dodge Jeep RAM of Butler responded

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help. Take care and see you again soon!

August 01, 2023

We were having problems with a/c and they put in a new compressor. It hasn’t totally fixed the problem but I haven’t contacted them yet due to my truck being in the body shop. More

by RONDATHOMAS69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
My husband took it in
Aug 02, 2023 -

Max Ford Chrysler Dodge Jeep RAM of Butler responded

Hello, thank you for your high star rating! We appreciate your feedback and will have a manager reach out to answer any questions or concerns you may have regarding your vehicle. We look forward to speaking with you.

July 26, 2023

Buying a car can be a dreadful experience, in person, or online. I’ve always bought my cars in person. But my online purchase from Max Motors of Butler was a great experience! I’m an out of state buyer and More

by Tony
Recommend Dealer
Yes
Employees Worked With
Lori Madison
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Guy Bloom
Jul 27, 2023 -

Max Ford Chrysler Dodge Jeep RAM of Butler responded

We're happy you found our staff to be so supportive during your experience here at Max Motors of Butler. We understand it is a big decision where you purchase your car from and we are grateful to have been chosen. Thank you for your business and we hope to be of service to you again in the future. Take care!

July 26, 2023

Lady that checked my car in forgot to bring it back for my 10 appt, but the guy who took care of it when I called made sure it was done asap More

by allisonhockaday
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know their nsnes
July 21, 2023

Always enjoy my experience. They troubleshoot and prepare me for future problems with my vehicle before it catches me on the road. More

by fm92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirstie King
Jul 24, 2023 -

Max Ford Chrysler Dodge Jeep RAM of Butler responded

Thank you for taking the time to notice those efforts and for leaving such an awesome review! Please let us know if there is ever anything else we can do for you. We appreciate your business and hope to see you again soon!

July 19, 2023

Fast courteous professional service knowledgeable staff. They do not try to sell you services that you don’t need More

by jlsimon0622
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordyn Leach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Henry Hrabovsky, Kirstie King
Jul 20, 2023 -

Max Ford Chrysler Dodge Jeep RAM of Butler responded

Thank you so much for your positive feedback! We appreciate your business and look forward to seeing you again on your next visit. Take care!

July 18, 2023

On time with friendly people. I like the reminders they send about the service they are providing More

by Brenda Simon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirstie King
Jul 19, 2023 -

Max Ford Chrysler Dodge Jeep RAM of Butler responded

Thank you for sharing your feedback! We strive to provide excellent customer service and happy you had a pleasant experience. We appreciate your business and look forward to seeing you again soon!

July 15, 2023

Very best service! Zach made sure we had everything we needed to make things as smooth as possible. More

by amberdowney22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Ferguson, Guy Bloom, Zach Webb
Jul 18, 2023 -

Max Ford Chrysler Dodge Jeep RAM of Butler responded

Thank you so much for taking the time to rate your experience with us. We appreciate the opportunity to earn your business and always happy to help if there is anything else you need. Take care and we look forward to seeing you again on your next visit!

July 13, 2023

Place is a mess had to call my fleet rep to get things fixed. Will be going elsewhere from now on. Kristy was rude on phone after lying to me and my company. More

by markheckadon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kirstie King
July 11, 2023

We always use the service at Max Motors. We feel well cared for by the team we purchase our vehicles. Always professional and we are satisfied custumers. More

by Fdzick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Parker Greenwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordyn Leach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Henry Hrabovsky
Jul 12, 2023 -

Max Ford Chrysler Dodge Jeep RAM of Butler responded

Thank you so much for your kind words and 5 star review! We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We appreciate the opportunity to earn your business and look forward to seeing you on your next visit!

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