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Max Ford Hyundai Manhattan - Service Center

Manhattan, KS

3.7
34 Reviews

34 Reviews of Max Ford Hyundai Manhattan - Service Center

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August 09, 2022

Service is incompetent. No one knows anything. They just don't care. Two months and still waiting for repairs. More

by str8husler
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Randy Stelter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy, jolene, Matt Haase, Mark Smolikov
Aug 09, 2022 -

Max Ford Hyundai Manhattan responded

Hi, customer service is one of our top priorities so we are disappointed to hear we failed to provide you with the quality experience you deserve. We take our customers’ comments seriously so we hope that you’ll give us a call at (785) 776-4004 so we can understand exactly what went wrong and do our best to try and resolve this matter to the best of our ability.

May 14, 2022

It was an easy experience. They were very nice and made me feel valued and I important. More

by mama_scout99
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Other Employees : Matt Haase, Mark Smolikov
May 16, 2022 -

Max Ford Hyundai Manhattan responded

Your positive rating means a lot to us! We appreciate the opportunity to earn your business and hope to be of service to you again. Take care!

April 02, 2022

We were told an hour tops at 3 hours we needed a loaner to leave for a few hours as I had to work for a few hours in the afternoon More

by allforkhloey
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Clements
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2022 -

Max Ford Hyundai Manhattan responded

Thank you for taking the time to share your experience! We appreciate your feedback and look forward to doing business with you again in the future. Take care!

November 04, 2021

Awesome customer service! Made the process as easy as Awesome customer service! Made the process as easy as possible, Would definitely recommend to friends and family ! More

by Kari.bravo
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Matt Haase
Nov 04, 2021 -

Max Ford Hyundai Manhattan responded

Thank you for taking the time to share your experience! We appreciate your feedback and look forward to doing business with you again in the future. Take care!

August 10, 2021

I went in to have my car repaired….and walked out with a new car🤷‍♀️🤷‍♀️. What more can I say…lol. Wasn’t on my “to do” list for that day at all. Now I just need to learn all the features,buttons and c More

by jsb953
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Tim Whiting
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Sanders
Aug 11, 2021 -

Max Ford Hyundai Manhattan responded

We appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Thank you again for your business and congratulations on your new car!

April 27, 2019

Electric fuse issue I came into the dealership with a issue with my headlights. They went above and beyond to go out of their way to help me. They did not have the part b More

by Robert
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jarrod Wege and Troy Woudstra
July 13, 2018

Battery Warranty work on vehicle for battery. Work was done in a timely manner and to standard. I’m very pleased with the experience so far. More

by THE29BMAN
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Willie Thomas
April 10, 2018

Service issue Ever since I bought my vehicle after a week the check engine light has been coming on. I have brought it back on more than one occasion and Every time More

by NESTEL106
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Troy
April 07, 2018

Some problems, but not unusual Plan to have an appointment. Walking in for an oil change puts you at the back of the line. I also had two mechanical issues to be looked at. They More

by Ford Owner
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Service manager - Don
April 06, 2018

Worse experience ever in getting my car serviced. Lied to. Insulted my character and my intelligence. Management would not take my phone call to discuss issues.part was repaired by them a few months a More

by bjahoward
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Don Kurnof
1
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