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Max Ford of Harrisonville
Harrisonville, MO
1,749 Reviews
"Our mission is to be the premier quality vehicle retailer in the Midwest, providing the best opportunity for our team members, customers, communities, and the manufactures we represent." Max Ford of Harrisonville has a large selection of New and Pre-Owned vehicles in stock! You can view our digital showroom 24-7 online or in person. Max Transit is a great option for sales and service. When buying your next New or Pre-Owned vehicle, you can buy online and we will deliver to your doorstep. Our service department prides ourselves on servicing all year, makes and models. Max Transit provides our customers a free pick up, service, and delivery for your service vehicle needs. Ask about Mobile Service
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,749 reviews
March 17, 2021
Jim that serviced my escape was so incredibly friendly! He talked to me about my car and was willing to answer any questions I had! Will definitely ask for him next time! He talked to me about my car and was willing to answer any questions I had! Will definitely ask for him next time! More
by ckrews1231
Verified CustomerEmployees Worked With
Jim Moss
March 17, 2021
Very pleadant to work with. Not hard selling. Only frustration was that some vehicles were not at Harrisonville office. Had to go to Belton also. frustration was that some vehicles were not at Harrisonville office. Had to go to Belton also. More
by kwb8225
Employees Worked With
Michael Rybolt, Chris Lonsdale
March 16, 2021
Great experience with dealership and sales man, Brandon. The financial person was very wordy and drew that process out for no reason. We also felt pressured to buy the extra warranty. The financial person was very wordy and drew that process out for no reason. We also felt pressured to buy the extra warranty. More
by cdlow
Employees Worked With
Howard Lonsdale, Michael Rybolt, Brandon Litton
March 16, 2021
I was very pleased with all that handle my services.. from the cashier ,customer service lady to the guy who did the work on my car...Thank you from the cashier ,customer service lady to the guy who did the work on my car...Thank you More
by r.s.ferguson
Employees Worked With
I only worked with service and customer ser4vice people and I give them both 5 stars each
March 13, 2021
The service department was great. I'm a single older female. They checked out my issues, fixed a small issue and didn't charge me. I have an older, high mileage ford that's been very well cared for. Max female. They checked out my issues, fixed a small issue and didn't charge me. I have an older, high mileage ford that's been very well cared for. Max Ford is the only place I will get my vehicle serviced. It's hard to find a place that you can trust. More
by Alleen
Employees Worked With
Kurt
March 12, 2021
Extremely helpful and always followed through. I came from Tulsa to look at a vehicle and the sales rep kept me informed on the status and then worked through delivery that was very easy and smooth. from Tulsa to look at a vehicle and the sales rep kept me informed on the status and then worked through delivery that was very easy and smooth. More
by kparsons4
Employees Worked With
Howard Lonsdale, Trevor Mills
March 11, 2021
I have had my 2018 Platinum F150 at Max Motor for routine mainintenace since I bough the truck. I have my oil changed and tires rotated every 4-5k miles and always at Max. Several weeks ago I brought my truc mainintenace since I bough the truck. I have my oil changed and tires rotated every 4-5k miles and always at Max. Several weeks ago I brought my truck into Max to have a vibration on the front drivers side evaluated. Much to my shock I was told that the front drivers side wheel bearing and hub needed replaced. I was told it was shot! Max has been rotating my tires every 4-5K miles and never mentioned that the wheel bearing was starting to get play in it. At the same time I was told my oil pan and the oil seals were all leaking and needed replaced. Again they have been changing my oil for over 2 years and always at the 4-5K mileage mark and never noticed anything. Everything was always in the green on there work order. They also decided I needed an alignment really bad. They paid no attention to my vehicle and just went through the motions of doing a oil change and I don't even think there were rotating the tires as they claimed my tires were wearing on the inside but that would improve with rotation.!! Unbelievable!! That cost me $3800 and it should have been seen months ago before it got so bad. Then they charged me $350 dollars for a small door ding in the piece of crap loaner vehicle they let me drive while they had my truck for a week. Worst customer service ever and I will never go back for service or to purchase a vehicle. More
by ANDERSON.TODD65
Employees Worked With
Service Manager and Service Writer
