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Max Ford of Harrisonville

Harrisonville, MO

4.5
1,749 Reviews
Call Dealership (816) 793-0992
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2502 Cantrell Rd

Harrisonville, MO

64701

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1,749 Reviews of Max Ford of Harrisonville

August 01, 2023

They promised a $500 gas which I didn’t receive. They lied about there promo. More

by alimani12324
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Sword
Report | Print
July 30, 2023

Been buying from Max for several years they are the only place I go for a new vehicle. More

by PHIATT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco Muller Howard Lonsdale, Brandon Litton, Rob Chen
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Jul 31, 2023 -

Max Ford of Harrisonville responded

Your comments keep us motivated and working hard for all our guests! Please let us know if there is ever anything else we can do for you. We appreciate your repeat business and look forward to seeing you on your next visit!

July 29, 2023

You guys are the worst dealership. I’m having nothing but problems in my car. More

by austinolson230
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Rob Chen, Tony Freitek
Report | Print
July 28, 2023

They got me in and out quickly. I had 4 tires mounted and balanced with new TPMS sensors installed. They kept me informed of the progress the whole time. Strongly recommend Max Ford More

by JASON.DUCKWORTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Hamilton, Jesse Walker
Report | Print
Jul 28, 2023 -

Max Ford of Harrisonville responded

Thank you for sharing your feedback! We strive to provide excellent customer service and happy you had a pleasant experience. We appreciate your business and look forward to seeing you again soon!

July 27, 2023

Excellent communication involving a difficult vehicle to get during a difficult economic situation. Bravo. My compliments, well done. More

by dhirner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Rybolt, Brandon Litton
Report | Print
Jul 27, 2023 -

Max Ford of Harrisonville responded

Thank you so much for your positive review! It is great to hear that we were able to go above and beyond your expectations and really help you out! We appreciate your business and look forward to seeing you again soon!

July 27, 2023

Max forward did a wonderful job on my expedition. They fixed everything they said they would. Alan did a great job. On making sure everything was taken care of like required. Thank you all More

by demoussettjake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Hamilton
Report | Print
Jul 27, 2023 -

Max Ford of Harrisonville responded

We're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We appreciate the opportunity to earn your business and we're always happy to help if there's anything else you need. Take care!

July 26, 2023

Service work done on my truck was satisfactory. Would use them again if needed for other vehicles I own. More

by aidensmom18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Davis
Report | Print
Jul 26, 2023 -

Max Ford of Harrisonville responded

Hello, thank you for your 5-star review! If there's anything else we can do to assist you, please let us know. We appreciate the opportunity to earn your business and hope you have a great day!

July 25, 2023

Ana always does a good job for me. She is very courteous and attentive. Very professional. More

by Larry T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ana Rehnert
Report | Print
Jul 26, 2023 -

Max Ford of Harrisonville responded

Thank you for leaving such a great review and high star rating! We try to provide all of our guests with a great atmosphere and world-class service that you can trust. Thank you again for your business and we hope to see you here again in the future. Take care!

July 21, 2023

Very professional and efficient service. They have serviced my truck for many years, would highly recommend them. More

by JLMCCULLOUGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Gillihan
Report | Print
Jul 24, 2023 -

Max Ford of Harrisonville responded

We're pleased to hear everything was completed to your satisfaction! We're always here to provide exceptional service at a great value -- we look forward to doing business with you again in the future. Take care!

July 20, 2023

Technician cracked oil pan by over tightening the plug. Was not to pleased about that. More

by ASCHLUMP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Hamilton, Angie Gillihan, Ana Rehnert
Report | Print
Jul 24, 2023 -

Max Ford of Harrisonville responded

Hello, we appreciate you taking the time to leave us this feedback. We will have a manager reach out to make sure all your concerns have been addressed. If you have any additional needs, we will be more than happy to assist you. We look forward to speaking with you soon.

Jul 29, 2023 -

ASCHLUMP responded

I had the works on my oil change. I was informed that my battery was low and if they should take care of it. I said no and when I got the car home I checked the batter and had to put about a quart of water in three cells. The hold down was kind of holding the cell cover from coming off but a little tap would have moved the hold down a tiny bit. Could not believe what I found.

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