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Max Ford of Harrisonville

Harrisonville, MO

4.7
1,749 Reviews

2502 Cantrell Rd

Harrisonville, MO

64701

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1,749 Reviews of Max Ford of Harrisonville

October 27, 2020

Pleasant, polite and reliable service, word,word, word,word,word,word,word, word,word,word,word,word, word,word,word,word,word, word,word,word. More

by SANRENEE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ida Jacaway
Oct 28, 2020 -

Max Ford of Harrisonville responded

Your positive rating means a lot to us! We appreciate the opportunity to earn your business and hope to be of service to you again. Take care!

October 25, 2020

We had a service appointment set and because of my work schedule getting jacked up we couldn't make the appointment. They worked with us getting the service performed the next day when our schedule allowed More

by mwc1973
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept
Oct 26, 2020 -

Max Ford of Harrisonville responded

Thank you for your kind words and 5 star review. We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We appreciate your business and look forward to seeing you on your next visit!

October 22, 2020

This is about Max of Butler, I purchased a new Ford there in Jan of 19,have been lied to constantly since then Pitiful excuse’ More

by CIRCLEMRANCH57
Recommend Dealer
No
Employees Worked With
Frank Ferguson
Oct 23, 2020 -

Max Ford of Harrisonville responded

Hello, it is discouraging to hear of your experience at our dealership. We would appreciate the opportunity to address the concerns you mentioned and work with you to resolve this situation. Please reach out to us at (660) 679-6567 or send us a private message with your contact information and we will do our best to turn your experience around. We hope to hear from you soon.

Oct 23, 2020 -

CIRCLEMRANCH57 responded

I have an issue when I deal with person in management that lies multiple times to me about my truck that I purchased at that dealership and I have to find out from another in the Max Motors employee that what he told me over and over for over 4 months ( Frank Ferguson by the way)was nothing but lies. I don’t know Mark Mullers number, but when I see him I will let him know how unprofessional I was treated,Thank you Curry Massey

Oct 23, 2020 -

Max Ford of Harrisonville responded

Thank you for responding. I have shared your feedback with management.

October 20, 2020

Service Department provided good info on needs and time frame for repairs. An included car wash would be an extra. Updating the waiting room would be nice! More

by pauldewalt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Rybolt
Oct 22, 2020 -

Max Ford of Harrisonville responded

Thank you for commenting on your service experience. Please give us a call at (816) 380-3251 and we will be glad to get your vehicle washed for you on your next visit. We look forward to seeing you again soon!

October 20, 2020

Jake and the max Ford team did an amazing job getting into a new truck. Their expertise and attention to detail was better than the other dealerships around town and the process was very smooth. Thanks g More

by dortroy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Giess, Ida Jacaway, Mason Kutter
Oct 22, 2020 -

Max Ford of Harrisonville responded

Thank you for your feedback! We strive to provide excellent customer service and happy you had a pleasant experience. We look forward to seeing you again soon!

October 20, 2020

Tim and Jake found us a car that fit our needs perfectly. We were able to get everything we needed along with a great extended warranty. More

by onestopdrury
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Giess, Howard Lonsdale, Tim Bailey, Michael Rybolt
Oct 22, 2020 -

Max Ford of Harrisonville responded

Your positive rating means a lot to us! We sincerely value your business and hope to see you again soon. Take care!

October 19, 2020

Service Department did a great job of getting my recalls done on my truck and in a timely manner, only thing would make it better is if they would wash vehicle after they are done. More

by ktmguy65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian from service
Oct 22, 2020 -

Max Ford of Harrisonville responded

Thank you for commenting on your service experience. Please give us a call at (816) 380-3251 and we will be glad to get your vehicle washed for you on your next visit. We look forward to seeing you again soon!

October 19, 2020

Always a pleasure working with Max Ford. This is now our 2nd vehicle purchased here and they are transparent and easy to work with! We will definitely be back for our 3rd. Jake and Mason were both fun to wo More

by chad.lehmkuhl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Giess, Howard Lonsdale, Mason Kutter
Oct 22, 2020 -

Max Ford of Harrisonville responded

Thank you so much for sharing your positive experience. We appreciate your repeat business and look forward to seeing you again soon. Take care!

October 19, 2020

Great to deal with and awesome customer service. We love the Ford Ranger. Thanks for making our experience wonderful. We will definitely buy from you again. More

by kathyfavazzo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Lonsdale, Brandon Litton
Oct 19, 2020 -

Max Ford of Harrisonville responded

We are happy we could make your experience a positive one! We try to provide all of our guests with a great atmosphere and world-class service that you can trust. Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

October 18, 2020

My trip didn't result in a sale but it wasn't for lack of your people trying. I simply found a deal that your people couldn't match. If I had a complaint it might be that communication could have been a litt More

by da.coalburner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Chaples
Oct 19, 2020 -

Max Ford of Harrisonville responded

Thank you for taking the time to rate your experience. We appreciate your feedback and hope to be of service to you again in the future. Take care!

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