Max Ford of Harrisonville

Pssh unreal Scheduled service online they said they didn't know I was coming in. The service Bay was blocked I had to park on the side of the building. They didn' Scheduled service online they said they didn't know I was coming in. The service Bay was blocked I had to park on the side of the building. They didn't tell me I needed to buy tires until I was leaving I probably won't go back. More

Better the last time! Service Desk and payment area folks are amazingly awesome! I do have oily hand prints all over my car and oil on my bag where I brushed the front of Service Desk and payment area folks are amazingly awesome! I do have oily hand prints all over my car and oil on my bag where I brushed the front of my car as I walked passed it! Will be letting Service Manager know! I've had at least 25 oil changes here over the last few years - never had this happen before and not happy that it did! More

Experience was great as always! Folks at Max Ford have always gone out of there way to help! Would highly recommend to anyone in the market for a new or used vehicle. Folks at Max Ford have always gone out of there way to help! Would highly recommend to anyone in the market for a new or used vehicle. More

Great I felt they were very courteous and helpful and even offered me the punch card for my oil changes than I knew About. I was even running a little bit I felt they were very courteous and helpful and even offered me the punch card for my oil changes than I knew About. I was even running a little bit late and he was still helpful and very kind. More

Friendly and easy Friendly and easy, Kyle and Mike were very knowledgeable and helpful. Good selection of trucks. Staff was friendly. Great experience working with your Friendly and easy, Kyle and Mike were very knowledgeable and helpful. Good selection of trucks. Staff was friendly. Great experience working with your staff!! Thank you More

Oil on my interior/exterior I took my car in for an oil change knowing my tires were bad and pieces of the tread were coming off. I'd already ordered new tires so I was prepared I took my car in for an oil change knowing my tires were bad and pieces of the tread were coming off. I'd already ordered new tires so I was prepared to explain that when they said i needed tires. The took my car back and about 45 minutes later they said I was all done, they said everything looked good and that tires had enough tred to make it through the winter. That should have been my first clue that the service was going to be sub par. I pay and go to the parking lot to await my car. The technician pulls my car around and gets out and grabs the paper floor mat out. I HRT in and there is oil on my steering wheel, center console, and my start button. There was also oil on the door handle inside and out side and onto the top of the window. I will not be going back to Max Ford. More

Oil change and tire rotation . Always a great experience to work with a friendly staff and always looking out for your best interest . Thank you and see you next time. . Always a great experience to work with a friendly staff and always looking out for your best interest . Thank you and see you next time. More

Great experience I really enjoyed my experience with max motors. Our rep Kyle worked so he’d to manage a deal for us. He went back and forth with making sure the numbe I really enjoyed my experience with max motors. Our rep Kyle worked so he’d to manage a deal for us. He went back and forth with making sure the numbers worked out and we got the vehicle we wanted. Finance got us in and out and Kyle ended up filling or tank on the new car multiple times during the process of working out the deal. I really enjoyed the experience and will be coming back again! More

Oil change I was treated very courteously all the time I was there. The waiting room was quite comfortable. Everyone I had contact with made me feel as if they I was treated very courteously all the time I was there. The waiting room was quite comfortable. Everyone I had contact with made me feel as if they were glad I was there. More

Awesome dealership, even more so if a veteran! I went in to try and purchase a new pickup believing not much of my military service was applicable for any of the discounts and such. Intended to pur I went in to try and purchase a new pickup believing not much of my military service was applicable for any of the discounts and such. Intended to purchase the vehicle as any normal person. My credit experience was low but I was able to get a deal and purchased my pickup and completed all the paperwork. My salesman knew I mentioned my service record did not qualify but was intent on thanking me in some way and spoke to the finance gentleman who's family is also serving. In fact serving in an area that I may have possibly bumped into him during my service we discovered in sharing. That is when this dealerships people went into overdrive. Even though I had already purchased and locked in my deal they spent the evening with the finance companies pushing to get me a better deal to thank me for my service. The next morning the old deal was shredded as they almost doubled everything I was getting the next morning. My APR on my loan was reduced immensely, my bumper to bumper was extended, and many other things were done to improve the deal I took without asking. I knew they were a good dealership but their love for service men and women seems unsurpassed. They're good people and outstanding patriots! So great service and amazing vehicles. This 11B got into a brand new 2019 F150XLT and has loved it and everything they done for me since day one. More