Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Max Ford of Harrisonville
Harrisonville, MO
1,749 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
1,749 Reviews of Max Ford of Harrisonville
October 10, 2019
The Works plus rear suspension recall (2016 Explorer) I have been using Max Ford for many years and have always been satisfied with the service! I will return again for my next service. I have been using Max Ford for many years and have always been satisfied with the service! I will return again for my next service. More
by PAPAPHIL3
Verified CustomerEmployees Worked With
Alan Hamilton
October 10, 2019
Outstanding Dan (Duke) here. Same as always, outstanding. Karen (in the service department) was especially helpful. Very professional, friendly, & knowledgeabl Dan (Duke) here. Same as always, outstanding. Karen (in the service department) was especially helpful. Very professional, friendly, & knowledgeable. See you next time when I need service/new vehicle. Dan (Duke) Arthrs. More
by DUKE.DAN.USMC
Employees Worked With
Karen
October 08, 2019
Slow repair I was forced to take my C-Max to this dealer by Ford Assust when it died on the highway. I sat in waiting room for over 4 hours before they came and I was forced to take my C-Max to this dealer by Ford Assust when it died on the highway. I sat in waiting room for over 4 hours before they came and told me they couldn’t take care of it that day. They offered no loan vehicle. I had to call my local dealer for a loaner. It took them two plus weeks to get it running. Now the orange light remains lit on drivers side mirror. Only goes off occasionally and then right back on. More electronic problems. I was fortunate that my dealer could go get the car when they finally got it running. Very slow. They could only offer that it was a buy back. Guess that means it can’t be fixed. Not sure. More
by wendelmew
Employees Worked With
Didn’t catch names. Don’t remember them offering. Guess I’m not a customer of theirs.
October 07, 2019
I love my truck I went to Max through an employer discount program. The sales and finance people were amazing, worked with us to meet our needs and to assure we had I went to Max through an employer discount program. The sales and finance people were amazing, worked with us to meet our needs and to assure we had the best deal possible. Everyone worked hard to make sure we were satisfied. More
by vicky.anderson
Employees Worked With
Daryl Posey, Howard Lonsdale, Nick Collard, Ida Jacaway
October 07, 2019
Standard check up It was seamless to drop off my truck, have the recommended services completed, and picked it up when they were done. It was completed in a very fast w It was seamless to drop off my truck, have the recommended services completed, and picked it up when they were done. It was completed in a very fast way and extremely convenient! More
by rickysmyboy
Employees Worked With
Jason Caley
October 07, 2019
Great Ford place Max Ford is Always great for a oil change and anything else my vehicle needs . I love the service and friendliness. The service floor always clean. Max Ford is Always great for a oil change and anything else my vehicle needs . I love the service and friendliness. The service floor always clean. More
by SUSIEQHACK
Employees Worked With
Alan
October 07, 2019
Great Customer Service Great customer service, service department always gets my vehicles in and repaired quick with no issues. Sales department is always great to work with Great customer service, service department always gets my vehicles in and repaired quick with no issues. Sales department is always great to work with, Jed is honest and dependable. More
by JESSE39
Employees Worked With
Clint, Jason Caley, Jed Roberson
October 03, 2019
Purchased new truck Everything was done in a courteous, friendly, and the way it should be. Dealer knows how to treat customers in the right way and makes sure to ask if Everything was done in a courteous, friendly, and the way it should be. Dealer knows how to treat customers in the right way and makes sure to ask if you need anything while waiting. More
by RIPEDIGO
Employees Worked With
Eli Barker, Howard Lonsdale
October 03, 2019
Return service Had issues with last service came back and they went above my expectations to correct the problems. Made detailed notes and covered all work without a Had issues with last service came back and they went above my expectations to correct the problems. Made detailed notes and covered all work without any additional payments. Will be returning. More
by tidmorer
Employees Worked With
Ida Jacaway
October 02, 2019
Great Friendly Service The service department has always treated us great. We have three vehicles and use them for all three. From older to new they have been able to meet o The service department has always treated us great. We have three vehicles and use them for all three. From older to new they have been able to meet our needs. More
by r_dyer99
Employees Worked With
Jed Roberson
