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Max Ford of Harrisonville

Harrisonville, MO

4.5
1,749 Reviews

2502 Cantrell Rd

Harrisonville, MO

64701

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1,749 Reviews of Max Ford of Harrisonville

August 30, 2023

Allen and the service department got my car back to me very quickly. I always appreciate the service that I receive. Allen is as always courteous, honest and professional and will make sure vehicle is tak More

by BMAISCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Hamilton
Aug 31, 2023 -

Max Ford of Harrisonville responded

Hello, thank you for sharing your feedback! We strive to provide excellent customer service and happy you had a pleasant experience. We appreciate your business and look forward to seeing you again soon!

August 29, 2023

I appreciate that as a new Ford owner, that Max Ford offers free oil change on the 1st visit. Service was quick, which I quite liked. More

by Michelle
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Angie Gillihan
Aug 30, 2023 -

Max Ford of Harrisonville responded

Hi Michelle, thank you so much for your positive feedback! We appreciate your business and look forward to seeing you again on your next visit. Take care!

August 27, 2023

Excellent care and help. Answered all our questions and explained every step of the way, thanks! More

by maverick6
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Giess, Rob Chen
Aug 28, 2023 -

Max Ford of Harrisonville responded

Thank you for your praise and kind comments about our team! We appreciate the opportunity to earn your business and hope you enjoy your new vehicle. Take care and see you again soon!

August 25, 2023

Service Techs seam to communicate well with Service advisors. All departments appear to work together for customers. More

by margarethisler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Eberting
Aug 28, 2023 -

Max Ford of Harrisonville responded

Thank you for taking the time to share your experience! We appreciate your positive feedback and look forward to doing business with you again in the future. Take care!

August 25, 2023

Max Motors was fantastic for looking for a new truck. Jake listened to what we were looking for and showed us multiple options to choose from that fit the description. He was very nice and took care of More

by jbolt20
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Giess, Michael Rybolt
Aug 28, 2023 -

Max Ford of Harrisonville responded

Thank you so much for your 5 star review and recommendation! We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We appreciate the opportunity to earn your business and look forward to seeing you on your next visit. Take care!

August 25, 2023

They are so nice and explained everything. The wait was painless. I have had service here before and the same rep helped me. He is so nice. More

by susan.sirocka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Eberting
Aug 25, 2023 -

Max Ford of Harrisonville responded

Thank you so much for your excellent review! We strive to provide top-notch customer service and happy you had a pleasant experience with our team. We appreciate your business and hope you have a wonderful day!

August 23, 2023

Always good experience. I was able to get in and out quickly. Enjoyed sitting in the showroom while my vehicle was getting worked on. More

by Wheelhousemouse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Hamilton
Aug 25, 2023 -

Max Ford of Harrisonville responded

We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us! If you have any additional needs or questions, we will be more than happy to assist you. Take care!

August 23, 2023

I was very happy with the customer service and the service department. Got my vehicle in fast and fixed it. I highly recommend max motors More

by brent.lasater
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Parker, Alan Hamilton, Henry Hrabovksy, Angie Gillihan, Ana Rehnert, Bob Purvis, Chad Eberting, Sarah Taylor, Jordyn Leach, Sarah Davis
Aug 25, 2023 -

Max Ford of Harrisonville responded

Thank you for taking the time to rate us and comment on your experience! We appreciate the opportunity to earn your business and hope to be of service to you again in the future. Take care!

August 23, 2023

Spoke with someone 2 times a week prior to my recall appointment. Husband and I took off work to take the car in, drove 20 min home and got a call saying they could not do recall because our car had to More

by mevans246
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sarah Davis
Aug 23, 2023 -

Max Ford of Harrisonville responded

Hello, thank you for your feedback. We are disappointed to hear you did not receive top-notch customer service from us and would like the opportunity to try and make this right with you, if we still can. Please give us a call at (816) 380-3251 and we will do our best to make this better. We hope to hear from you soon.

August 20, 2023

What started out as a good experience has turned into a nightmare. Our 60 day temp tag is expiring in two days and we still don’t have a title to license and tag it. We were informed just two days ago fina More

by emilykeith.0828
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Eli Barker
Aug 21, 2023 -

Max Ford of Harrisonville responded

Hello, we deeply regret to hear about your recent experience at our dealership. Our goal is to learn from your feedback and continue to improve for all of our valued clients. We would like the opportunity to try and regain your trust in our business and resolve this matter for you, if we still can. Please give us a call at (816) 380-3251 at your earliest convenience so we can work with you to make this better. We look forward to speaking with you soon.

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