Max Ford of Harrisonville

Very pleadant to work with. Not hard selling. Only frustration was that some vehicles were not at Harrisonville office. Had to go to Belton also. frustration was that some vehicles were not at Harrisonville office. Had to go to Belton also. More

Jim that serviced my escape was so incredibly friendly! He talked to me about my car and was willing to answer any questions I had! Will definitely ask for him next time! He talked to me about my car and was willing to answer any questions I had! Will definitely ask for him next time! More

I was very pleased with all that handle my services.. from the cashier ,customer service lady to the guy who did the work on my car...Thank you from the cashier ,customer service lady to the guy who did the work on my car...Thank you More

Repeated great service. ONLY place I'll take my vehicles. They do a professional job on all my vehicles. We'll see you on the next service date! They do a professional job on all my vehicles. We'll see you on the next service date! More

Oil change I felt took longer than expected. I do however like how nice everyone has been. This will be my to go to place if I need help. like how nice everyone has been. This will be my to go to place if I need help. More

Great experience with dealership and sales man, Brandon. The financial person was very wordy and drew that process out for no reason. We also felt pressured to buy the extra warranty. The financial person was very wordy and drew that process out for no reason. We also felt pressured to buy the extra warranty. More

The service department was great. I'm a single older female. They checked out my issues, fixed a small issue and didn't charge me. I have an older, high mileage ford that's been very well cared for. Max female. They checked out my issues, fixed a small issue and didn't charge me. I have an older, high mileage ford that's been very well cared for. Max Ford is the only place I will get my vehicle serviced. It's hard to find a place that you can trust. More

Extremely helpful and always followed through. I came from Tulsa to look at a vehicle and the sales rep kept me informed on the status and then worked through delivery that was very easy and smooth. from Tulsa to look at a vehicle and the sales rep kept me informed on the status and then worked through delivery that was very easy and smooth. More

I have had my 2018 Platinum F150 at Max Motor for routine mainintenace since I bough the truck. I have my oil changed and tires rotated every 4-5k miles and always at Max. Several weeks ago I brought my truc mainintenace since I bough the truck. I have my oil changed and tires rotated every 4-5k miles and always at Max. Several weeks ago I brought my truck into Max to have a vibration on the front drivers side evaluated. Much to my shock I was told that the front drivers side wheel bearing and hub needed replaced. I was told it was shot! Max has been rotating my tires every 4-5K miles and never mentioned that the wheel bearing was starting to get play in it. At the same time I was told my oil pan and the oil seals were all leaking and needed replaced. Again they have been changing my oil for over 2 years and always at the 4-5K mileage mark and never noticed anything. Everything was always in the green on there work order. They also decided I needed an alignment really bad. They paid no attention to my vehicle and just went through the motions of doing a oil change and I don't even think there were rotating the tires as they claimed my tires were wearing on the inside but that would improve with rotation.!! Unbelievable!! That cost me $3800 and it should have been seen months ago before it got so bad. Then they charged me $350 dollars for a small door ding in the piece of crap loaner vehicle they let me drive while they had my truck for a week. Worst customer service ever and I will never go back for service or to purchase a vehicle. More

This was the best dealership experience I’ve ever had. I dealt with two people-salesperson and finance guy(Eli in sales and Johnathan with the finance piece) I live 600 miles south and would return for fut dealt with two people-salesperson and finance guy(Eli in sales and Johnathan with the finance piece) I live 600 miles south and would return for future purchases. More