Max Ford of Harrisonville

63 and purchased a lot of cars/trucks in my life. Never have had a better, quicker, professional experience than with Paul and Max. We live in center KC and worth the trip. Enthusiastically recommend. have had a better, quicker, professional experience than with Paul and Max. We live in center KC and worth the trip. Enthusiastically recommend. More

I Have had excellent service in the past but recently I feel like my services aren’t as good as they use to be anymore. feel like my services aren’t as good as they use to be anymore. More

We purchased a New Expedition on Saturday (see previous review), and were so impressed with Brandon, Mason, and the whole (pressure free) experience, that we put a deposit down on a new truck for my husban review), and were so impressed with Brandon, Mason, and the whole (pressure free) experience, that we put a deposit down on a new truck for my husband on our way out the door. We had NO intention of purchasing a second vehicle, especially in the same week, but the odds of us finding such an awesome sales team again were slim so we went for it. Again, I cannot express how impressed we were with both Brandon and Mason. These guys really set the bar high. From thoroughly inspecting the detail job done on the vehicles, to keeping us updated throughout the entire process, I’ve never had such amazing service. With any luck we won’t be in the market for new vehicles for a couple years, but will recommend Max Ford to anyone who will listen until then. More

If I could I would put zero stars! I went to pick up my vehicle and it wasn’t washed, there were greasy fingerprints on the steering wheel and if that wasn’t bad enough I found out once I got onto the inte vehicle and it wasn’t washed, there were greasy fingerprints on the steering wheel and if that wasn’t bad enough I found out once I got onto the interstate that the brake pedal went all the way to the floor! No brakes! I was told by the service advisor that he personally took it for a test drive and it was all fine. Well ok, I will just never go back to Max Ford for anything not even a oil change. Oh and they changed the oil and filter, I had an oil leak after that. If you tighten the oil filter all the way it won’t leak! Very displeased and disappointed with Max Ford! When I informed the advisor of everything most would think that the service manager would reach out but no not until I ask to speak to the owner. I was informed that the owner would reach out to me in regards to all of this...! Still waiting to speak to Mark Muller 75% owner or Robert Jacaway. Max Ford has my number. Mark call me when it’s convenient for you so we can discuss the lack of service that your dealership provides! Oh and I’ll add this - I picked my vehicle up the day before thanksgiving of this year and I’m still waiting to hear from Mark Muller. Like I said Mark I look forward to our phone call. Once things are rectified I will be happy to let the world know how Max Ford/Mark responded. If he owns and fixes their mistakes I’ll respect him a lot. Everyone has been warned about Max Ford and Max Motors. More

It took over an hour and fifteen minutes for a scheduled oil change. I feel like that is longer than necessary for the needed service. oil change. I feel like that is longer than necessary for the needed service. More

Zach was a very helpful and friendly sales man for our 2015 G M C crew cab pick up truck. Thank you for your help. 2015 G M C crew cab pick up truck. Thank you for your help. More

My experience buying my truck was great! The dealership was awesome! Thank you again for the good deal and better end to a day with a newer truck. was awesome! Thank you again for the good deal and better end to a day with a newer truck. More

Very on top of things. Searched and found truck I wanted, when other dealership said could not get. Truck delivered on time; also delivered to me personally. wanted, when other dealership said could not get. Truck delivered on time; also delivered to me personally. More

Communication for one who is traveling from afar is important. Buying a 2018 vehicle that costs more than 60K is nerve-wracking at best. Kyle has been steller to keep me informed prior to my fligh important. Buying a 2018 vehicle that costs more than 60K is nerve-wracking at best. Kyle has been steller to keep me informed prior to my flight to the dealer and after the sale. More

Mason and Eli were awesome. They got me in and out fast. Very good experience. I would defiantly go back and work with those guys. Very good experience. I would defiantly go back and work with those guys. More