Max Ford of Harrisonville
Harrisonville, MO
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1,749 Reviews of Max Ford of Harrisonville
Although it is a ways away from my home and there are dealerships closer. It's worth it for the service. Friendly and efficient personnel. dealerships closer. It's worth it for the service. Friendly and efficient personnel. More
The service center is clean and top of the line. The waiting room is pleasant. Best of all, they know me by name even though they have a ton of customers. When it was time to move to a new vehicle, Bry waiting room is pleasant. Best of all, they know me by name even though they have a ton of customers. When it was time to move to a new vehicle, Bryan in service got me over to Tim Bailey in sales and put in the PERFECT vehicle for me. More
I truly appreciate the above and beyond customer service provided. In these Perilous times, they are breath of fresh air. So easy to call, they pickup my car in the drive and have it back quickly. It take provided. In these Perilous times, they are breath of fresh air. So easy to call, they pickup my car in the drive and have it back quickly. It takes all the stress out of finding the time and making the trip to the dealership. AWESOME SERVICE!!!! More
Fantastic experience. Bought the car online, sight unseen. From sale, to financing, to delivery, it was 5 stars at every step. Glen in management, Jake in sales and Mason in finance made the process s unseen. From sale, to financing, to delivery, it was 5 stars at every step. Glen in management, Jake in sales and Mason in finance made the process seamless. Many thanks! More
Overall it was a very good experience, and Travis took care of me. We did had a few hiccups during the service, and the reason for 5 stars is because of the manor in which they handled those challenges. I care of me. We did had a few hiccups during the service, and the reason for 5 stars is because of the manor in which they handled those challenges. I would highly recommend this service department. More
My work requires plenty of travel and in my 10 or so visits to various Ford dealers across the country for oil changes/service. Max sets the bar for customer service! Damon (my service coordinator) we visits to various Ford dealers across the country for oil changes/service. Max sets the bar for customer service! Damon (my service coordinator) went above and beyond to make sure my appointment went off without a hitch....they even washed my truck! More
Was to have safety inspection and that did not happen . When told I was done , I asked about Inspection , said they missed it and would do it then . So waited again they came out said it was done . So I When told I was done , I asked about Inspection , said they missed it and would do it then . So waited again they came out said it was done . So I left got ready to go get License renewed and found out than paper I have is not Safety Inspection ,but is ID OD inspection . A lot of good that does me for license renewal . So guess I will need to go somewhere else for Safety Inspection . More
The service was amazing and so was the sales staff. They did not require masks which made the whole process a lot more comfortable. I was on a tight schedule and the sales department and service department did not require masks which made the whole process a lot more comfortable. I was on a tight schedule and the sales department and service department made everything happen on time to get me out the door. I would highly recommend this dealership! Thanks, JD More
I was impressed with the service provided and the overall experience. Paul’s response time was solid and my experience with the finance team was great. I will return for my next purchase. experience. Paul’s response time was solid and my experience with the finance team was great. I will return for my next purchase. More


