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Max Ford of Harrisonville

Harrisonville, MO

4.7
1,749 Reviews

2502 Cantrell Rd

Harrisonville, MO

64701

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1,749 Reviews of Max Ford of Harrisonville

December 16, 2020

Although it is a ways away from my home and there are dealerships closer. It's worth it for the service. Friendly and efficient personnel. More

by 414shott
Recommend Dealer
Yes
Employees Worked With
Kyle Wiggins, Tim Bailey
Dec 17, 2020 -

Max Ford of Harrisonville responded

Thank you for sharing your positive experience with others. We appreciate your business and hope to see you again on your next visit. Safe travels!

December 15, 2020

The service center is clean and top of the line. The waiting room is pleasant. Best of all, they know me by name even though they have a ton of customers. When it was time to move to a new vehicle, Bry More

by Propesrl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan in Service, Tim Bailey
Dec 17, 2020 -

Max Ford of Harrisonville responded

We are happy we could make your experience a positive one! We try to provide all of our guests with a great atmosphere and world-class service that you can trust. Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

December 15, 2020

It was a pleasant experience to have my car serviced at Max Ford . They were friendy and took care of my car . Very clean shop. More

by gbeatty1975
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Ferguson
Dec 15, 2020 -

Max Ford of Harrisonville responded

Thank you for your 5-star review. We're happy to hear your service went well. If you ever need anything else from us, please feel free to give us a call or stop by. See you again soon!

December 15, 2020

I truly appreciate the above and beyond customer service provided. In these Perilous times, they are breath of fresh air. So easy to call, they pickup my car in the drive and have it back quickly. It take More

by JD-PATTY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Dec 15, 2020 -

Max Ford of Harrisonville responded

Thank you for the excellent review! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We look forward to seeing you again soon!

December 15, 2020

Fantastic experience. Bought the car online, sight unseen. From sale, to financing, to delivery, it was 5 stars at every step. Glen in management, Jake in sales and Mason in finance made the process s More

by josephhcarreau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Giess, Mason Kutter, Glenn Patterson
Dec 15, 2020 -

Max Ford of Harrisonville responded

Thank you for sharing your experience! We're happy to hear everything went well. If you ever need anything else from us, please feel free to give us a call or stop by. See you again soon!

December 14, 2020

Overall it was a very good experience, and Travis took care of me. We did had a few hiccups during the service, and the reason for 5 stars is because of the manor in which they handled those challenges. I More

by larry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Nichols
Dec 15, 2020 -

Max Ford of Harrisonville responded

Thank you so much for your high rating! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 14, 2020

My work requires plenty of travel and in my 10 or so visits to various Ford dealers across the country for oil changes/service. Max sets the bar for customer service! Damon (my service coordinator) we More

by nate57
Recommend Dealer
Yes
Employees Worked With
Damon
Dec 15, 2020 -

Max Ford of Harrisonville responded

Thank you for taking the time to leave a review. We appreciate the opportunity to earn your business and hope you will come back and see us. Take care!

December 14, 2020

Was to have safety inspection and that did not happen . When told I was done , I asked about Inspection , said they missed it and would do it then . So waited again they came out said it was done . So I More

by TRUCKCLASSIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service department
Dec 14, 2020 -

Max Ford of Harrisonville responded

We're extremely disappointed to hear about your negative experience at our dealership. Our customers mean a great deal to us and we regret that we failed to provide you with the quality of service you deserve. We would like the opportunity to try and regain your trust in our business and resolve this matter for you, if we still can. Please give us a call at (816) 380-3251 or send us a private message with your contact information so we can work with you to make this better. We look forward to speaking with you soon.

Dec 15, 2020 -

TRUCKCLASSIC responded

I was to have a safety inspection so could renew license plates . That did not happen , now still safety inspection before can renew plates have already wasted my time when you did not do what requested when I was there . Dale M. Gibson 816-916-8187 this phone does not except text message truckclassic@gmail.com

Dec 15, 2020 -

Max Ford of Harrisonville responded

Thank you for responding and sharing your feedback, Dale. We will have a manager reach out to you directly.

December 14, 2020

The service was amazing and so was the sales staff. They did not require masks which made the whole process a lot more comfortable. I was on a tight schedule and the sales department and service department More

by JD
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Giess, Mason Kutter
Dec 15, 2020 -

Max Ford of Harrisonville responded

We are happy we could make your experience a positive one at Max Motors. We appreciate your business and feedback. See you again soon!

December 14, 2020

I was impressed with the service provided and the overall experience. Paul’s response time was solid and my experience with the finance team was great. I will return for my next purchase. More

by jrball34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Lonsdale, Mason Kutter, Paul Chaples
Dec 15, 2020 -

Max Ford of Harrisonville responded

Thank you for your kind words and 5 star review. We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We appreciate your business and look forward to seeing you on your next visit!

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