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Max Ford of Harrisonville - Service Center

Harrisonville, MO

4.4
892 Reviews

892 Reviews of Max Ford of Harrisonville - Service Center

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August 10, 2022

They are always helpful, and I like having a person to deal with that is our agent if we have questions. The car drives and feels like it is new! More

by FOXBAT25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angie Gillihan
Aug 11, 2022 -

Max Ford of Harrisonville responded

We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us! If you have any additional needs or questions, we will be more than happy to assist you. Take care!

August 09, 2022

They were excellent, drove 40 miles to your dealership because I have received great service. Thanks More

by mlovesbeach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ana Rehnert
Aug 09, 2022 -

Max Ford of Harrisonville responded

Hi, thank you so much for your high rating! If you have any additional needs or questions, we will be more than happy to assist you. Thank you again for your business and see you again soon!

August 06, 2022

Couldn't update Ford Sync, so did it myself at home. Seems odd a Ford dealership couldn't do this. Tire assessment was terrible. Bought the tires on the vehicle 28000 miles ago, and am told the tires a More

by Renee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alan Hamilton
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2022

Purchase of my 2022 F250 was smooth and painless. Service has been great the two times I’ve had my truck in there. Friendly and seemingly efficient time wise. No complaints so far. More

by Paul@bellahhomes.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Eberting
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Wiggins
Aug 05, 2022 -

Max Ford of Harrisonville responded

Thank you for your 5-star review! Our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We are happy that your experience reflected this and hope to see you again on your next visit. Take care!

August 04, 2022

could have been a little more friendly I arrived 10 minutes early the lady in the service department desk informed me was still on lunch break and someone else would have to help me... eventually someo More

by MIKELB945
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Eberting
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2022

They did a good job finding me a loaner when it took a day longer than originally anticipated for the work. More

by cjh71mo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jadon Roberson
Aug 03, 2022 -

Max Ford of Harrisonville responded

Thank you for sharing your feedback! We appreciate the opportunity to earn your business and hope to be of service to you again in the future. Take care!

July 28, 2022

Ana did exactly what i asked her to do. Got me in for the works, and then gave me estimates on what i wanted for repairs i will need to get done in the future, with no pressure More

by WLDCT44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ana Rehnert
Jul 29, 2022 -

Max Ford of Harrisonville responded

Thank you for your 5-star review! Our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We are happy that your experience reflected this and hope to see you again on your next visit. Take care!

July 26, 2022

Service department understands customer care! They went out of their way in getting me back on the road. I appreciated the honesty and communicated expectations of what could go wrong. More

by Terin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ana Rehnert
Jul 27, 2022 -

Max Ford of Harrisonville responded

We're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

July 25, 2022

I was very pleased with the work done on 7-22. All the parts were in so that saved me an added trip. Thanks again. More

by TIM.TEEVAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Eberting
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2022 -

Max Ford of Harrisonville responded

Thank you for your 5-star review! Our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust. We are happy that your experience reflected this and hope to see you again soon!

July 21, 2022

Always have a pleasant experience with Henry in service. Everyone is friendly. Will continue to use them. More

by HHRABOVSKY21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry Hrabovksy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2022 -

Max Ford of Harrisonville responded

Thank you for taking the time to share your experience! We appreciate your feedback and look forward to doing business with you again in the future. Take care!

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