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Max Ford of Harrisonville - Service Center
Harrisonville, MO
892 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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892 Reviews of Max Ford of Harrisonville - Service Center
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April 05, 2022
Had to have an alignment and they found my control arm and pin were bad was quoted lots of money and several days til parts arrived. Got a call the next day they found cheaper parts and my car was done. and pin were bad was quoted lots of money and several days til parts arrived. Got a call the next day they found cheaper parts and my car was done. More
by ERINDOLL9
Verified CustomerEmployees Worked With
Ana Rehnert
March 30, 2022
Still recommend them and typically don't complain about their service but I did get irritated yesterday. When I went to check out I was advised that they decided not to rotate the tires because they felt t their service but I did get irritated yesterday. When I went to check out I was advised that they decided not to rotate the tires because they felt that they were getting worn and were going to suggest replacing them, so they had prepared some quotes for me. Tire tread is 2/3 based on the scale they use on the inspection paper they gave me. I sat in the lobby the whole time. Just wish they would've come and talked to me before making their own decision in an attempt to get me to buy tires. More
by Edson
Employees Worked With
Ana Rehnert
March 27, 2022
Very disappointed in the service department. Told me I needed a cabin filter and air filter for the engine and both were fine. Said the battery terminals needed cleaning but only cleaned the p Told me I needed a cabin filter and air filter for the engine and both were fine. Said the battery terminals needed cleaning but only cleaned the positive one and broke the plastic cover off the terminal. Got home and then the battery went dead. Had to replace it. Also didn't put a mileage sticker in the window, and not sure they even did the recalls. When they called he started quoting prices of replacing the filters and then said a gasket was leaking and to fix it would be around $1600.00. Never had a drip on the garage floor so I doubt it really exists. Won't return. More
by opiegough
Employees Worked With
March 26, 2022
ALWAYS A PLEASEURE WORKING WITH HENRY IN SERVICE. WORK IS USUALLY COMPLETED EARLIER THAN EXPECTED AND IS DONE RIGHT. I FEEL THEY DO A GREAT JOB OF MAKING SURE MY VEHICLE IS MAINTAINED PROPERLY WITH O WORK IS USUALLY COMPLETED EARLIER THAN EXPECTED AND IS DONE RIGHT. I FEEL THEY DO A GREAT JOB OF MAKING SURE MY VEHICLE IS MAINTAINED PROPERLY WITH OVER SELLING MY ON PARTS / LABOR. More
by sgibbs0
Employees Worked With
March 22, 2022
very pleased with service. Kept me informed and up to date during the whole process. My first time visiting there service department will definitely be back. Kept me informed and up to date during the whole process. My first time visiting there service department will definitely be back. More
by jdtwolf6
Employees Worked With
Ana Rehnert
March 10, 2022
The Service manager rode with me to listen to the noise and diagnosed it on the spot. He was my advocate with Ford Motor Co. in an attempt to seek some pricing assistance. The repair was done quickly aft and diagnosed it on the spot. He was my advocate with Ford Motor Co. in an attempt to seek some pricing assistance. The repair was done quickly after securing the parts. I'm back on the road in top shape! More
by tsoulis
Employees Worked With
March 09, 2022
I really like the way you guys communicate and stick with appointments. On time work with appointments. On time work More
by Chadrosenberger1973
Employees Worked With
