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Max Ford of Harrisonville - Service Center

Harrisonville, MO

4.4
892 Reviews

892 Reviews of Max Ford of Harrisonville - Service Center

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January 08, 2020

Oil. Change and check engine light There not a lot to say about a Oil change. Got the truck back there was no leaks. Check battery light was on price was to hi to have fix at dealer. Wa More

by KEVINBOYNTON01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen
Jan 14, 2020 -

Max Ford of Harrisonville responded

KEVINBOYNTON01 - Thank you for your feedback. If there's anything we can do, please let us know. We hope to be of service to you again!

January 02, 2020

Great Experience Instead of doing a job that could have not held up well over time they fought to have a new liftgate put on my truck and were able to get the approval More

by rossdavis99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Stockdall
Jan 06, 2020 -

Max Ford of Harrisonville responded

rossdavis99 - Your satisfaction means a lot to us, and we truly appreciate you choosing Max Motors for all of your automotive needs. See you again soon!

January 01, 2020

Good Experience Had to tow my truck. They got vehicle in and repaired promptly. I also had them replace tires, their quote was the same as most tire shops. More

by sbphillips10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steffan in service.
Jan 06, 2020 -

Max Ford of Harrisonville responded

sbphillips10 - Thank you for leaving a review and high star rating! We look forward to your next visit! Take care!

December 30, 2019

Long oil change An oil change that normally takes 1 hour, took almost 2 hours on this last visit. Most of the time I have had no issue with a standard oil change. But More

by LIBERTYORDEATH1791
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure of his name.
Dec 30, 2019 -

Max Ford of Harrisonville responded

LIBERTYORDEATH1791 - Our customers mean a great deal to us and we regret that we failed to provide you with the quality service you deserve. We would like the opportunity to try and regain your trust in our business and resolve this matter for you, if we still can. Our goal is to learn from your feedback, so we would appreciate it if you would email us with your contact information to: kimberly@maxmotors.com and we will have management reach out to you. We hope to hear from you soon.

December 30, 2019

I will be back! Great, fast service. Love Max Ford of Harrisonville! We love Eli and we will return when we are ready to purchase a new vehicle! Thank you! More

by tjarvayo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eli Barker
Dec 30, 2019 -

Max Ford of Harrisonville responded

tjarvayo - Thank you for sharing your experience. We strive to provide excellent customer service and look forward to seeing you when you return. Take care!

December 23, 2019

Double check your work Took my wife new truck for its first service and tire rotation. Got it back and noticed oil on the floor of the garage. It was more than just left o More

by mike
Recommend Dealer
Yes
Employees Worked With
Not sure
December 23, 2019

Hometown service Appreciate Max Ford dealership and services are local, responsible, courteous. Waiting area is neat and clean. Never had a problem with the dealership More

by NOPLACELIKEHOME
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan in service department, cashier is service department
Dec 30, 2019 -

Max Ford of Harrisonville responded

NOPLACELIKEHOME - Thank you for taking the time to leave this great rating. We appreciate your business and hope to see you again soon!

December 20, 2019

Do a great job They always treat you right. I have never had a problem with anyone I've dealt with on my vehicles. They also get you in a soon as they can. More

by chsteppingout
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eli Barker
Dec 30, 2019 -

Max Ford of Harrisonville responded

chsteppingout - Your satisfaction means a lot to us, and we truly appreciate you choosing Max Motors for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. See you again soon!

December 19, 2019

Awesome team! Not only did this team get my car back to me immediately, they also went above and beyond to make sure that everything looked nice before I picked it More

by KELLYMARIEHUNTER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Norris, Jacob Harryman
Dec 30, 2019 -

Max Ford of Harrisonville responded

KELLYMARIEHUNTER - We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We hope to be of service to you again! Take care!

December 18, 2019

Fantastic service Andrew and the team at Max Ford always go above and beyond. Quick service and notified me about a recall I didn't even know I had. It's hard to find a More

by GARY.D.BRAUTIGAM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew houdek
Dec 19, 2019 -

Max Ford of Harrisonville responded

GARY.D.BRAUTIGAM - Thank you for taking the time to rate your experience. We love hearing from our loyal customers! Please don't hesitate to call or stop by if you need anything else. Have a great day!

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