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Max Ford of Harrisonville - Service Center
Harrisonville, MO
892 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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892 Reviews of Max Ford of Harrisonville - Service Center
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October 09, 2019
Excellent Sevice All of the service people are very friendly and professional. They provided me with a loan vehicle while they performed a recall on my car. During the All of the service people are very friendly and professional. They provided me with a loan vehicle while they performed a recall on my car. During the repair they notice something that needed attention, called and gave me the infomation so I could make an informed decision and had both repairs completed in 2 days. More
by SUSBEC3
Verified CustomerEmployees Worked With
Stephanie, Stefin, Clint, Eric
October 08, 2019
Slow repair I was forced to take my C-Max to this dealer by Ford Assust when it died on the highway. I sat in waiting room for over 4 hours before they came and I was forced to take my C-Max to this dealer by Ford Assust when it died on the highway. I sat in waiting room for over 4 hours before they came and told me they couldn’t take care of it that day. They offered no loan vehicle. I had to call my local dealer for a loaner. It took them two plus weeks to get it running. Now the orange light remains lit on drivers side mirror. Only goes off occasionally and then right back on. More electronic problems. I was fortunate that my dealer could go get the car when they finally got it running. Very slow. They could only offer that it was a buy back. Guess that means it can’t be fixed. Not sure. More
by wendelmew
Employees Worked With
Didn’t catch names. Don’t remember them offering. Guess I’m not a customer of theirs.
October 07, 2019
Standard check up It was seamless to drop off my truck, have the recommended services completed, and picked it up when they were done. It was completed in a very fast w It was seamless to drop off my truck, have the recommended services completed, and picked it up when they were done. It was completed in a very fast way and extremely convenient! More
by rickysmyboy
Employees Worked With
Jason Caley
October 07, 2019
Great Ford place Max Ford is Always great for a oil change and anything else my vehicle needs . I love the service and friendliness. The service floor always clean. Max Ford is Always great for a oil change and anything else my vehicle needs . I love the service and friendliness. The service floor always clean. More
by SUSIEQHACK
Employees Worked With
Alan
October 07, 2019
Great Customer Service Great customer service, service department always gets my vehicles in and repaired quick with no issues. Sales department is always great to work with Great customer service, service department always gets my vehicles in and repaired quick with no issues. Sales department is always great to work with, Jed is honest and dependable. More
by JESSE39
Employees Worked With
Clint, Jason Caley, Jed Roberson
October 02, 2019
Available when needed I had a major mechanical issue on my vehicle and needed to fly out of town the next day. They were able to squeeze me in and diagnosed and repaired my I had a major mechanical issue on my vehicle and needed to fly out of town the next day. They were able to squeeze me in and diagnosed and repaired my vehicle in a very short time. I appreciate their flexibility in scheduling and they're quick diagnosis and repair. More
by STEVE.AULD
Employees Worked With
I don't remember
October 02, 2019
Great Friendly Service The service department has always treated us great. We have three vehicles and use them for all three. From older to new they have been able to meet o The service department has always treated us great. We have three vehicles and use them for all three. From older to new they have been able to meet our needs. More
by r_dyer99
Employees Worked With
Jed Roberson
October 02, 2019
Routine maintenance In and out in 45minutes. Pleasant and efficient service reps. I especially want to commend the department clerk for researching and submitting a prev In and out in 45minutes. Pleasant and efficient service reps. I especially want to commend the department clerk for researching and submitting a previous rebate. More
by judy.swearingen
Employees Worked With
Jennifer / Allen & service clerk (name unknown)
October 02, 2019
Work done quickley, completely, within the estimated cost As usual the service was completed quickly, completely, and within the estimated cost of service. They always take great care of my truck and me. As usual the service was completed quickly, completely, and within the estimated cost of service. They always take great care of my truck and me. More
by ASIMMONS8
Employees Worked With
Service Department
October 02, 2019
Oil change and service Almost everything was great except for cleanliness. There was grease left on the exterior of the vehicle and the interior was also dirty on the door h Almost everything was great except for cleanliness. There was grease left on the exterior of the vehicle and the interior was also dirty on the door handle, gear shifter and steering wheel. It felt dirty and left black on my hands. More
by HUEYSEVEN
Employees Worked With
Do not know names
