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Max Madsen's Aurora Mitsubishi - Service Center

Aurora, IL

4.8
28 Reviews

28 Reviews of Max Madsen's Aurora Mitsubishi - Service Center

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July 10, 2025

Excellent service. Service was timely and professional. Great job all around. Would definitely recommend the aurora il dealership to friends More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Schulz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Derka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meghan Brozenec
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Madsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2025

Tony was awesome! Detail-oriented, he made sure I knew all that needed to be addressed and which services can be deferred. With everything that had to be done, they st More

by RUFLIP2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Derka
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 09, 2025

I’ve been with Max Madsen for more than 20 years now and they have always delivered a great service. More

by MAROMEENA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Derka
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 06, 2025

Everything went very smoothly. They were on schedule and the work was performed in a very timely manner. Definitely a great experience. More

by KJCREDI
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Schulz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2025 -

Max Madsen's Aurora Mitsubishi responded

Hello, we appreciate you taking the time to leave us this feedback. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

July 04, 2025

Mad Max and Mitsubishi have always provided outstanding service. I’ve owned several cars from them over the years and have never had an issue. Their team is professional, their customer support is reliable More

by KATG121313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Schulz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2025 -

Max Madsen's Aurora Mitsubishi responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 04, 2025

Highly recommend the service department here. They were knowledgeable and efficient in handling my car's maintenance. Great people, great service! My car's maintenance was handled promptly and w More

by DFLORES135
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Meghan
Jul 06, 2025 -

Max Madsen's Aurora Mitsubishi responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 03, 2025

This dealership always exceeds my expectations. Friendly, professional, courteous service at a great price. The effort they put in to their customer service is unmatched. More

by RBRUSK15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Jul 06, 2025 -

Max Madsen's Aurora Mitsubishi responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 03, 2025

THE ENTIRE SERVICE TEAM IS ALWAYS PLEASANT, DETAILED AND KNOWLEDGEABLE TO HELP EXPLAIN WHAT NEEDS TO BE DONE. TAMMIE IS A PLEASURE TO SPEAK WITH!! THEY MAKE IT SO ITS NOT A CHORE TO GO AND TAKE CARE OF YO More

by FRANKIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TAMMIE
Jul 06, 2025 -

Max Madsen's Aurora Mitsubishi responded

Hello Frankie, we're happy you found our staff to be so supportive during your experience here at Max Madsen's Aurora Mitsubishi. We are always more than happy to assist you if anything else comes up. Take care!

July 03, 2025

Good to do business with. Easy to get service appointments online. Friendly staff. I would do business with them again. More

by DAVID@SOHMER.NET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t have a name
Jul 06, 2025 -

Max Madsen's Aurora Mitsubishi responded

Hello, we're happy you found our staff to be so supportive during your experience here at Max Madsen's Aurora Mitsubishi. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 02, 2025

Customer service rep was very helpful and explain everything to me . Let me know what’s needed to be done for my car to function correctly in any recalls that he had. More

by NOELV213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Customer Service
Jul 04, 2025 -

Max Madsen's Aurora Mitsubishi responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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