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Maxwell Ford

Austin, TX

Overview
Reviews
Vehicles
4.7
2,272 Reviews
Call Dealership (512) 916-2696
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5000 IH-35 S

Austin, TX

78745

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Showing 2,272 reviews

September 16, 2025

Service advisor Megan Christensen is the best. She always takes good care of me. Nice facilities as well More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Christensen
Report | Print
September 15, 2025

Great personalized service. Knowledgable technicians as well. The service waiting area is nice and clean. More

by guyhopkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Wiora, Greg Kimball
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Sep 16, 2025 -

Maxwell Ford responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 15, 2025

Needed a software update for a recall. Maxwell was able to do a remote service visit, so didn’t even need to go to the dealer. A very convenient way to provide service. More

by T18c97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick
Report | Print
Sep 16, 2025 -

Maxwell Ford responded

Hello, we're happy you found our staff to be so supportive during your experience here at Maxwell Ford. We are always more than happy to assist you if anything else comes up. Take care!

September 15, 2025

Service was great and completed same day. The customer service was awesome. Thank you “Z” my truck is running smooth. More

by Pierce Sanchez
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
Report | Print
Sep 16, 2025 -

Maxwell Ford responded

Hi Pierce, we are very happy to have provided you with such a positive experience! Until the next time we meet, take care!

September 14, 2025

I always know I am going to get great service and a fair price here. No xx. More

by abinatx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan
Report | Print
Sep 15, 2025 -

Maxwell Ford responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

September 14, 2025

Always a good experience at this dealership. Professional and friendly . If there is a problem of any kind they make every effort to make it right! More

by Reneehollis421
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Buzz, Greg Kimball
Report | Print
Sep 16, 2025 -

Maxwell Ford responded

Hi, we sincerely thank you for the positive review, and look forward to seeing you again soon!

September 14, 2025

This dealership has always been good for me. shout-out to Shaff for always helping me out with my vehicle. More

by JP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaff
Report | Print
Sep 16, 2025 -

Maxwell Ford responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

September 11, 2025

Good job , not too long of a wait appreciate the help thanks you team , great job More

by Conyo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
Report | Print
Sep 14, 2025 -

Maxwell Ford responded

Hi, thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We're always happy to help!

September 10, 2025

Very quick service they also had honey buns in the vending machine machine that I really enjoyed More

by Abn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
Report | Print
Sep 10, 2025 -

Maxwell Ford responded

Hi, thank you for sharing your positive experience! If you have any further questions, please don't hesitate to reach out!

September 10, 2025

Jonathan Munoz was an excellent service advisor and facility was superb. I loved the selection of beverages. Service work was completed sooner than expected. More

by hstegman2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Munoz
Report | Print
Sep 11, 2025 -

Maxwell Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Maxwell Ford! Thank you again, and have a fantastic day!

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