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Maxwell Ford

Austin, TX

4.7
2,022 Reviews

5000 IH-35 S

Austin, TX

78745

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Showing 2,022 reviews

May 22, 2025

Did a good job fixing my AC actuator and great customer service from Megan and the team in service. More

by BQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan
May 22, 2025

Honest work, a great price and always reliable. Better value than any discount service centers. No upselling! I recommend Maxwell Ford’s service dept. for anyone that drives a Ford. More

by Christy C
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Greg Kimball
May 22, 2025

I had a great experience today with Maxwell Ford. They came and picked up my vehicle and returned it to me when they were done. I communicated with my service advisor over the phone and everything wa More

by Maggiedz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zishan, Daisy, Greg Kimball
May 22, 2025

My service writer Lyn is accurate with estimates and their service is expedient with my trucks. A refreshing change from the other Ford dealers along I-35. More

by darlingsoilwellinc
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Lynne Thurmond
May 21, 2025

Megan is AWESOME! ! Called me and kept me in touch and made sure my vehicle was ready to go m. More

by Christopher cayetano
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Megan Service advisor , Greg Kimball
May 21, 2025

Oil change. Service advisor very cordial. In and out of serviice department within an hour. Awesome! More

by 4 door
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikkola Romano 5 star, Greg Kimball
May 21, 2025

Unfortunately, the sticker for when oil should be changed was not updated. I have owned my vehicle for 20 months and they never addressed the recall that was present. I mentioned it and it felt like servic More

by lilchocolate64
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
May 21, 2025

A gag was great, keep me informed and was a very seamless process on a busy Saturday. More

by NBH4882
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Hispanic lady. She was great, Greg Kimball
May 20, 2025

I have always received excellent service at Maxwell Ford. The attendants are helpful, informative, and respectful, and do their utmost to make things work for the customer. I was in recently for a repair for More

by Gloria
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Lunning, Greg Kimball
May 20, 2025

Jackie and team were extremely helpful through the whole process even when there were some bumps in the road. More

by jpayne0577
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie
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