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Group 1 Ford of South Austin

Austin, TX

Overview
Reviews
Vehicles
4.7
2,417 Reviews
Call Dealership (512) 916-2696
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5000 IH-35 S

Austin, TX

78745

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Showing 2,417 reviews

December 24, 2025

Best service and good time efficient checking abd diagnostic on my vehicle. Made sure I got a ride to get a rental. And had Everton ready on time. More

by rendonjose512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC, Greg Kimball
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December 23, 2025

Serhiy was very helpful when buying our Ford Ranger. He wasn't pushy which was appreciated! We also liked that the dealership had no hidden fees and that the prices online matched the window sticker. More

by j.schmedt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serhiy Vasylkov
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Dec 24, 2025 -

Group 1 Ford of South Austin responded

Hi, thank you for your kind review; we are happy to pass along your comments to Serhiy here at Group 1 Ford of South Austin! We can't wait to see you again, have a great day.

December 23, 2025

Ray and Andrew were super helpful, communicative, and timely with providing this service. They also provided a valet service which was a huge help during Christmas. More

by SPH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Luna, Andrew
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December 23, 2025

Everybody was nice at the dealership CJ and the porter that took me home great guy hopefully I don't have to go back but thank you for everything More

by Joe Zavala 1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CJ, Greg Kimball
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December 22, 2025

Great customer service! They were very quick to help and extremely friendly. Everything seemed organized and the waiting area was clean! More

by JNugent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
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Dec 24, 2025 -

Group 1 Ford of South Austin responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

December 20, 2025

Expedient and friendly. Johnathan was a great service rep and kept me updated on all the steps. More

by rovermiles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan
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Dec 21, 2025 -

Group 1 Ford of South Austin responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

December 19, 2025

My worker did fantastic working THROUGH AND AROUND YOUR MUCK OF A SERVICE SHE DESERVES THE WHOLE xxxx COMPANY! I DEMAND YOU GIVE IT TO HER!!!! peace love and chicken grease, SIGNED ELON MUSK mother xxxxers More

by LindseyAWilliams1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I did not work with Greg Kimball THE HANDICAPPED GUY. I WORKED WITH THE NEW GIRL SHAE SOMETHING THE AFRICAN AMERICAN 'NEW GIRL' WHO RAN THE WHOLE THING
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Dec 21, 2025 -

Group 1 Ford of South Austin responded

Hello, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

December 19, 2025

Thanks to Lafayette at Group 1 Ford in South Austin, my maintenance on my 2024 Ford Bronco was quick and painless. Lafayette was hospitable and comical at the same time. More

by rojarios
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lafayette, Greg Kimball
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Dec 21, 2025 -

Group 1 Ford of South Austin responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

December 18, 2025

Muy amable al atenderme preguntándome si necesitaba algo más explicándome lo que era necesario para mi carro More

by Yaquelinmondragonmondragon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
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Dec 20, 2025 -

Group 1 Ford of South Austin responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

December 18, 2025

Excellent service and courteous. The service manager kept me informed of the cost. The text messaging was easy to communicate, with what service I needed. More

by Cdpaul0000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
Report | Print
Dec 20, 2025 -

Group 1 Ford of South Austin responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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