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Maxwell Ford

Austin, TX

4.7
1,974 Reviews

5000 IH-35 S

Austin, TX

78745

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Showing 1,974 reviews

November 01, 2024

As a repeat customer, I appreciate the quick, comprehensive service, professional and knowledge staff, and price. More

by SF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Christens
Nov 04, 2024 -

Maxwell Ford responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

November 01, 2024

The customer service was very attentive and helpful. The service was very fast and satisfying. High praise for Jackie Wiora More

by jesusgsiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Wiora
Nov 04, 2024 -

Maxwell Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to Jackie Wiora here at Maxwell Ford! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 31, 2024

Eddie Sifuentes did an outstanding job on every single step in the process of getting me my 2024 Ford Mustang. He makes it so easy to understand and clear and precise. He took care of me to feel welcome. More

by Jacob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Sifuentes , Greg Kimball, Steve Cargo
Nov 02, 2024 -

Maxwell Ford responded

Hi Jacob, we're happy you found Eddie to be so supportive during your experience here at Maxwell Ford. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 31, 2024

This was a great experience working with Cindy! Highly recommend asking for her specifically. Wonderful! More

by Jhy2342
Recommend Dealer
Yes
Employees Worked With
Cindy
Nov 02, 2024 -

Maxwell Ford responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

October 31, 2024

The service department is a well run operation,, It’s great to have a dealer you can still trust these days. Hard to bring our vehicles to the small repair shops anymore. They just don’t have the proper More

by wtully
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Wiora
Nov 02, 2024 -

Maxwell Ford responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

October 31, 2024

Great service , great custumer service and on top of the game with updates on your truck More

by Ignacio vega
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew sommerville
Nov 02, 2024 -

Maxwell Ford responded

Hi Ignacio, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 31, 2024

Consistently professional. My service advisor Kameron was superb and explained actions and options well and did not pressure me to do additional tasks today and explained I coul More

by chorsediveatx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kameron
Nov 02, 2024 -

Maxwell Ford responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

October 31, 2024

Customer service was excellent. The vehicle advisor literally took his time in explaining the vehicle maintenance that was recommended and answered my questions thoroughly. More

by JSALAZAR117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicola Romano
Nov 02, 2024 -

Maxwell Ford responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 30, 2024

My service tech was very helpful and kept me up to date throughout the appointment. Excellent communication and first class service. More

by None403
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Christensen
Nov 02, 2024 -

Maxwell Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Maxwell Ford. If you have any further questions, please give us a call. We're always happy to help!

October 29, 2024

Shaff at Maxwell is awesome. Unfortunately the maintenance department is so backed up and disorganized I'm considering opening a car rental place across the street for unlimited More

by chrisjett81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaff
Nov 01, 2024 -

Maxwell Ford responded

Hi, thank you for taking the time to leave us feedback about your experience with us. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (512) 443-5000.

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