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Maxwell Ford

Austin, TX

Overview
Reviews
Vehicles
4.7
2,238 Reviews
Call Dealership (512) 916-2696
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5000 IH-35 S

Austin, TX

78745

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Showing 2,238 reviews

October 21, 2024

They are always helpful and timely. I appreciate the quality work they do as well. More

by Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaff Sheikh
Report | Print
Oct 25, 2024 -

Maxwell Ford responded

Hi Sam, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 19, 2024

I was the first in line. Very welcoming staff. Truck was out in less than half an hour and delivered clean. More

by Michael C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball, Steve Cargo
Report | Print
Oct 22, 2024 -

Maxwell Ford responded

Hi Michael, we are so happy to read such a great review about Maxwell Ford! We look forward to your next visit! Take care!

October 18, 2024

Maxwell has anowledgeable, communicative, and helpful staff. They explained everything well and the repair was finished in a reasonable timeframe More

by rickmyers328
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Schaff Sheikh, Greg Kimball, Steve Cargo
Report | Print
Oct 20, 2024 -

Maxwell Ford responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 18, 2024

They have Excellent service time and good customer service.Clean environment as well as good staff always willing to assist . More

by MW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Evansa
Report | Print
Oct 19, 2024 -

Maxwell Ford responded

Hi, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 18, 2024

Good at listening to my issues. Friendly and responsive. Clean facility. Helpful. Promptly return phone inquiries. More

by jettymilago
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Oct 20, 2024 -

Maxwell Ford responded

Hi, thank you so much for the positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 18, 2024

Megan was absolutely amazing; very helpful and knowledgeable also helped me get a really good deal More

by imadniz96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Moore, Greg Kimball, Steve Cargo
Report | Print
Oct 19, 2024 -

Maxwell Ford responded

Hi, thanks for your praise and kind comments about Megan. Feel free to reach out to us if you need anything. Have a wonderful day.

October 17, 2024

Jackie was a fantastic service advisor to work with. She was efficient, communicative, and very supportive. I would highly recommend working with her! More

by Benjaminhines
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Wiora
Report | Print
Oct 19, 2024 -

Maxwell Ford responded

Hi, thanks for your praise and kind comments about Jackie. Thanks again for the recommendation, and have an amazing day!

October 17, 2024

Good, fast, reliable service! Service Advisor Nico was a delight to work with. Thanks Nico! More

by lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nico
Report | Print
Oct 19, 2024 -

Maxwell Ford responded

Hi Lisa, thanks for your praise and kind comments about Nico. Please don't hesitate to reach out to us if there's anything more we can do!

October 16, 2024

The service advisor did not return calls or wasn't truthful. Service manager was honest and straightened everything out. More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service advisor
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Oct 18, 2024 -

Maxwell Ford responded

Mark, Thank you for speaking with us about the poor communication. We truly appreciate your business and hope everything was resolved to your satisfaction. If there is ever anything I can assist you with in the future, please feel free to contact me. James May Service Director jmay@maxwellford.com

October 16, 2024

Kyle is the goat, helped me through the process. Pretty quick and simple. Got what i needed and more More

by Juan r
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle lunning
Report | Print
Oct 18, 2024 -

Maxwell Ford responded

Hello Juan , we're happy you found Kyle to be so supportive during your experience here at Maxwell Ford. Please don't hesitate to reach out to us if there's anything more we can do!

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