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Group 1 Ford of South Austin

Austin, TX

Overview
Reviews
Vehicles
4.7
2,343 Reviews
Call Dealership (512) 916-2696
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5000 IH-35 S

Austin, TX

78745

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Showing 2,343 reviews

October 30, 2025

Wow this place makes serviced fast and accountable. As long as you can get past the speech impediment ole Josh Evans has it’s a 100% win!! More

by stanger084
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The dude
Report | Print
October 29, 2025

Liked the direct interaction with associate (Chad). Really explain things. Communication with him was continual. More

by juanitaposas63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
Report | Print
October 29, 2025

Everyone, especially Buzz have been so very helpful and so understanding of my lack of knowledge as a truck owner. But there is NO DOUBT in my mind that FORD is the BEST!!! Buzz took time with me and exp More

by Donna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
Report | Print
Oct 29, 2025 -

Group 1 Ford of South Austin responded

Hi Donna, thank you for your kind review; we are happy to pass along your comments to the team here! Please don't hesitate to reach out if there's anything additional we can do for you.

October 29, 2025

Group 1 Ford South Austin Service Department is without a doubt the most professional Ford service department. More

by jaimepicos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lafayette
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Oct 29, 2025 -

Group 1 Ford of South Austin responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here! Please don't hesitate to reach out if there's anything additional we can do for you.

October 28, 2025

Lynn was my service advisor and she was very helpful since the beginning when I called just to ask questions about my vehicle breaking down on me. She kept me up to date since the time my car got towed More

by veronicah49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynn, service advisor
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Oct 28, 2025 -

Group 1 Ford of South Austin responded

Hi, we're happy you found Lynn to be so supportive during your experience here at Group 1 Ford of South Austin. If you have any further questions, please don't hesitate to reach out!

October 27, 2025

The service was great and they attended to me in a timely manner. They installed my battery with great time. More

by gomezmelissa118
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
Report | Print
Oct 28, 2025 -

Group 1 Ford of South Austin responded

Hi, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Group 1 Ford of South Austin

October 25, 2025

Excellent interaction with Service Advisor (Jackie). Gave me concise and clear time estimate and was very professional during the visit. I was in and out in less time than I expected More

by maxeytl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Wiora
Report | Print
Oct 27, 2025 -

Group 1 Ford of South Austin responded

Hello, we're happy you found Jackie to be so supportive during your experience here at Group 1 Ford of South Austin. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 24, 2025

Jackie is the absolute best service advisor I’ve ever worked with, and I have almost 50 years of experience interacting with them! More

by toddg21411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Woria
Report | Print
Oct 27, 2025 -

Group 1 Ford of South Austin responded

Hello, we're happy you found Jackie to be so supportive during your experience here at Group 1 Ford of South Austin. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 24, 2025

Excellent service, very responsive to questions, completed on time. No bait and switch. Great experience. Highly recommend. More

by daviesmark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lafayette, Greg Kimball
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Oct 27, 2025 -

Group 1 Ford of South Austin responded

Hello, thank you so much for the positive review! Thanks again for the recommendation, and have an amazing day!

October 23, 2025

Service is a premium always quick on oil changes and they keep you informed while you wait More

by RW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynne Thurmond
Report | Print
Oct 25, 2025 -

Group 1 Ford of South Austin responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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