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Mayfair Imports LLC

Philadelphia, PA

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2 Reviews

6900 Frankford Ave

Philadelphia, PA

19135

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December 29, 2017

"Amazing employees and owner"

- jennjunod13

My full review is on their website so I'll keep this short and sweet. Amazing owner and employees that treat you like family and go above and beyond for you. I'm beyond happy with my purchase and how everything was handled. Beautiful cars in impeccable condition, great prices, great selection and I'll say it again AMAZING owner and employees. I dealt with 3 specific people mainly...the owner Moe, the sales guy Alex and the finance guy Joe and all were beyond great. But i also spoke with every employee at every level there over the course of a couple weeks and theyre all extremely friendly, helpful and accommodating. One of the best things about them is they don't pressure you at all or try to sell you something you dont want. They do everything in their power to get you exactly what you want at a great price and in your budget. Great prices, beautiful cars, honest, helpful and caring staff....what more could you ask for when purchasing your new car. Thank you so much Mayfair Auto Imports!!

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Recommend Dealer
Yes
Employees Worked With
Alex, Moe and Joe
July 01, 2017

"Professional, personable and efficient."

- TA

Got a price quote through TrueCar and received a follow-up call from Sony. Confirmed the car was available for a test drive and drove about 80 minutes to get to them. They're not your fancy dealership and that was a bit of a concern as we've purchased/leased from dealers only. That concern flew out the door as soon as we pulled in to their parking lot. The car we discussed about was waiting (it was clean and ready to go) for us to test drive. Sony greeted us at the door and set us up for the test drive. We toured the lot (small but filled with quality vehicles) and liked two other cars. We were set up to test drive both with minimal wait and fuss. After the test drives we met with Mo (the owner) and the numbers guy. The prices were pretty competitive so there wasn't room for much negotiation. They gave us a slightly lower value for our trade-in compared to the other dealers we had visited but the car we got was in excellent shape. Throughout the process everyone was polite, friendly and efficient (we were on the clock and they made the start to finish happen within 2.5 hours!). A few things to highlight here- --they provide a complimentary 6 month/6,000 mile warranty with their vehicles. The warranty is through a third party, comes with a $100 deductible and covers mostly the same items that would be covered in a certified car from a dealer. -- they're a small operation so there is little room for negotiation. However as their prices are lower than most dealers for the quality of the car they provide it works out. -- they offer financing but we didn't need to use that option so not sure how competitive the rates/options are. -- lastly their lot selection knows they understand their target demographics. For a lot with about 50-75 cars in it we were able to find 3-4 which were in our price range and comparable. We've shopped around considerably and this wasn't the case at the dealerships. So the experience was 5 stars- will follow-up this review once they've dealt with our registration and title process to see if post-buying experience is as spectacular. FOLLOW-UP- Car works fine. The registration and plates came in a couple of weeks as promised. Also adding here that the car came as is- so no mats and only one smart key- that's a cost of over $300 that I will need to add from my pocket. Small costs but please factor in before signing the dotted line.

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Yes
Employees Worked With
Sony, Will, Mo, Nina and Joe.
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