Mayse Automotive Group Inc

Recall repairs and estimate on driver seat malfunction Recall repairs were completed. The Service Consultant indicated that a $97.00 labor fee would be required to check out the defective driver seat. I Recall repairs were completed. The Service Consultant indicated that a $97.00 labor fee would be required to check out the defective driver seat. I agreed to pay the labor fee. Approximately 2 hours late the Service Consultant advised me that there was a broken weld on the seat, and that the repair would be approx. $1300.00, and indicated that he could order the parts ( a new seat frame) today. I declined, and asked for a copy of the repair estimate. I later discovered that the estimate included approx. $230.00 of maint. service that I had declined on a previous visit!! The Service Consultant did not appear interested in helping me to challenge this broken weld as a GM warranty/safety recall issue. More

always a pleasant experience I love those guys, always so professional, courteous and an amazing job with highest quality of service rendered each and every time. I tell all my f I love those guys, always so professional, courteous and an amazing job with highest quality of service rendered each and every time. I tell all my friends. More

Drop in Had a recall and difficult to change light out. Stopped by to schedule appointment and got worked right in while I waited. While I know they can't alw Had a recall and difficult to change light out. Stopped by to schedule appointment and got worked right in while I waited. While I know they can't always do that, it was sure a welcome surprise. Excellent team at Mayse! Tops in my book. Did a test drive while I waited. Will definitely be back to purchase another vehicle. More

Helpful, convenience, customer service Shawn was excellent to work with. I initially had to cancel my appointment due to a family emergency. When I went to reschedule my appointment online Shawn was excellent to work with. I initially had to cancel my appointment due to a family emergency. When I went to reschedule my appointment online I had to extend it out due to not being able to get off work. Shawn called me the next day and asked if they could send someone to pick it up and drop off a vehicle. Great job and excellent customer service. More

Buying our new car was an awesome experience at Mayse. We recently purchased our new car from Mayse in Aurora, Missouri and felt like we got a good deal but more importantly we were treated with respect an We recently purchased our new car from Mayse in Aurora, Missouri and felt like we got a good deal but more importantly we were treated with respect and kindness. We have purchased several vehicles there and will continue to go there for many more in the future. The two people that served us were Dave Brown and Stan Davison and they go above and beyond to make us feel welcomed and appreciated. They do not pressure us and really work hard to see that we are taken care of and given professional services. Other dealerships we have been to have tried to pressure us and made us feel uncomfortable but at Mayse we have always been made to feel comfortable and appreciated. For that we are grateful. More

Had trouble with 2010 Impala Stabiltrak and loss of power I had a big issue with Stabitrak and your service advisor had it paid for by GM as a recurring concern. I love the free loaner cars and also your I had a big issue with Stabitrak and your service advisor had it paid for by GM as a recurring concern. I love the free loaner cars and also your driver John Sullivan You are an excellent dealer and I am proud to do business with your team. Dr. Ken Brown, Holiday Island, AR More

Purchased New Vehicle Ordered a new vehicle from Mayes and had a pleasant experience from start to finish. I would definitely recommend this dealer for anyone shopping for Ordered a new vehicle from Mayes and had a pleasant experience from start to finish. I would definitely recommend this dealer for anyone shopping for a new vehicle. It was definitely worth the 48 mile drive for me. Steve K. More

Great service Steve and team were amazing at helping me buy a dependable used car! It was simple to walk in, test drive, and drive home! Thank you! Steve and team were amazing at helping me buy a dependable used car! It was simple to walk in, test drive, and drive home! Thank you! More