
Mayse Automotive Group Inc
Aurora, MO

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Regular Maintenance The staff was very helpful getting my appointment scheduled and a loaner car set up. I asked for another service to be done that was not scheduled af The staff was very helpful getting my appointment scheduled and a loaner car set up. I asked for another service to be done that was not scheduled after I dropped off my car and they were able to accommodate my request with no problem. It was nice to be able to work with a local dealership. More
I always get good service & attn at Mayse I shopped elsewhere just to get an overview of how I could & should be treated. Mike Pullen, my salesman, always considers the things I ask for and s I shopped elsewhere just to get an overview of how I could & should be treated. Mike Pullen, my salesman, always considers the things I ask for and shows me the options. The service department is above average. I feel like I just wasted my time at the other dealerships and should have only spent time at Mayse. More
Buying a new vehicle should always be this pleasant! From the first moment I contacted Mayse Automotive on the internet, I have been impressed with their customer service. I live approximately 2 hours fr From the first moment I contacted Mayse Automotive on the internet, I have been impressed with their customer service. I live approximately 2 hours from their dealership, and had never been there before. I set up Saturday afternoon for a test drive (and was late!). and everyone was wonderful. Ehren Clark, my salesman, and Jeff Silvey our financial person both stayed until 6:45 pm getting the deal done, and showing me how the Acadia works. They had the service dept stay late to complete the detailing, etc. And when I couldn't get my insurance on the phone to add the vehicle, they arranged for my Acadia to be delivered to me on Monday! Ehren has since contacted me to verify that all is well (& it most definitely is). Extremely pleased with my Mayse Automotive experience! More
Routine maintenance As is always the case at Mayse, service was professional, thorough and courteous. I actually look forward to my visits to Mayse Service Center. They As is always the case at Mayse, service was professional, thorough and courteous. I actually look forward to my visits to Mayse Service Center. They make the experience a pleasure. More
Pleasant and efficient. The whole process was easy, pleasant, efficient. I definitely will recommend Mayse to others. Steve was very helpful in orientation of the plug-in v The whole process was easy, pleasant, efficient. I definitely will recommend Mayse to others. Steve was very helpful in orientation of the plug-in vehicle. More
Happy Customer We were very pleased with the customer service we received. Marty and Rob both worked to see we were completely satisfied. We would definitely recomme We were very pleased with the customer service we received. Marty and Rob both worked to see we were completely satisfied. We would definitely recommend Mayes to others looking to buy a new or used vehicle. More
Best car shopping experience I've had in years! Great customer service! Called ahead and told them what I was looking for. They got me exactly what I wanted in the price range I was looking for. The Great customer service! Called ahead and told them what I was looking for. They got me exactly what I wanted in the price range I was looking for. They also gave me what I needed for my trade in. It worked out perfectly! They went out of their way to accommodate us! Definitely gonna be a repeat customer! More
Steve , your salesman was quite cordial and very pleasant to deal with. All the staff was very professional and helpful. This is my second time buying a , your salesman was quite cordial and very pleasant to deal with. All the staff was very professional and helpful. This is my second time buying a vehicle there and it won't be my last. More
Oil and filter change Everything went timely and much quicker than I expected. All were friendly and helpful, and I would gladly return when needed, for sure....Excellent Everything went timely and much quicker than I expected. All were friendly and helpful, and I would gladly return when needed, for sure....Excellent service..!! More
Easy Purchase I had talked to Ehren via phone 2 days prior to coming in. Vehicle that I was looking for was still at the dealership. They let me and my family hop I had talked to Ehren via phone 2 days prior to coming in. Vehicle that I was looking for was still at the dealership. They let me and my family hop in for a test drive and got back to the dealership, talked price and then got us set up with the finance department. While dealing with Finance, Ehren went ahead and signed us up for our OnStar service. Total process of buying the vehicle only took a few hours. Could not have asked for a better experience. More