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Mayse Automotive Group Inc

Aurora, MO

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1,988 Reviews
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2032 S Elliott Ave

Aurora, MO

65605

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Showing 1,988 reviews

September 05, 2018

Smoked in but not disclosed by dealer. My wife and I do not smoke. I have copd. A disabled Vet. of 33 years. The smell of smoked repulses me. So we are trying to remove the smell. Other th More

by frankiedavid5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tripp Cook, Luis Marrero
Sep 20, 2018 -

Mayse Automotive Group Inc responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don't hesitate to contact me if you'd like to discuss them in greater detail. Sincerely, Anna Eley, Marketing Manager, anna.klem@mayse.com

September 05, 2018

Best ever Very helpful and didn't take long.made it a good experience.will tell more people about your good service. Thank you again. Showed us everything about More

by susanpetit60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Bieber, Luis Marrero
Sep 20, 2018 -

Mayse Automotive Group Inc responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great shopping experience with us. Please let us know if we can help you with anything else. Sincerely, Anna Eley, Marketing Manager, anna.klem@mayse.com

September 04, 2018

Good quick service Usually always get in without appointment with no wait. Great service. Even the staff at the counter are pleasant. Parts dept I also has great servic More

by tylermom42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Richmond
Sep 20, 2018 -

Mayse Automotive Group Inc responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Anna Eley, Marketing Manager, anna.klem@mayse.com

September 04, 2018

Great service department Each time I bring my GMC in for service the staff is friendly and efficient. Check in and put is always fast with no haggle. More

by loda2427
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Perryman, Chris Wallace
Sep 20, 2018 -

Mayse Automotive Group Inc responded

Thank you for reaching out! Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with my team to ensure we continue to provide the same level of service for all of our customers. Sincerely, Anna Eley, Marketing Manager, anna.klem@mayse.com

August 31, 2018

Quality Service The people and service were great. Everything was completed in a timely manner and the people were very polite and professional. Mike reviewed everyt More

by bshiveley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Warnow
Sep 20, 2018 -

Mayse Automotive Group Inc responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Mayse Automotive Group! If there is anything else we can do for you, please feel free to give us a call. Best, Anna Eley, Marketing Manager, anna.klem@mayse.com

August 31, 2018

Purchase of SUV The selection at this dealership is great. Mike Lanphier is knowledgeable, helpful and friendly. Our experience there is always positive. Joel Baum bo More

by cmay1965
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lanphier, Joel Baum
Sep 20, 2018 -

Mayse Automotive Group Inc responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Anna Eley, Marketing Manager, anna.klem@mayse.com

August 31, 2018

David Brown was very helpful I have had other experiences at this lot previously and had been let down, but David Brown made the experience so good that I plan return next time I More

by vwbugga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Brown
Sep 20, 2018 -

Mayse Automotive Group Inc responded

Thank you very much for taking your time to leave us a great review! David is a valuable member of our team and he will be grateful to read the nice comments you left him. If there is anything more that we can do please come back and see us again. Take care! Sincerely, Anna Eley, Marketing Manager, anna.klem@mayse.com

August 30, 2018

GMC Diesel The offer was very good but I was a little put off that by the fact that there was no negotiation. That could have negated the deal. More

by RICKFRANKEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelby Parks, Joel Baum
Sep 20, 2018 -

Mayse Automotive Group Inc responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Anna Eley, Marketing Manager, anna.klem@mayse.com

August 30, 2018

Onstar service and lube Shawn in the service department was very helpful and made my visit easy. They had to keep my vehicle overnight and even made arrangements for a loaner More

by d.c.zera9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lanphier, Rob Bieber, Shawn Kelso
Sep 20, 2018 -

Mayse Automotive Group Inc responded

Thanks for your outstanding review! I'm very happy to hear that Shawn was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Anna Eley, Marketing Manager, anna.klem@mayse.com

August 29, 2018

HIGHEST STANDARDS IN SERVICE Everyone at Mayse Automotive made our experience flawless.We will continue to do business with Mayse. Their attention to the needs of the customer are More

by Darrell Nickell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Mayse, John Kieny, Rob Bieber
Sep 20, 2018 -

Mayse Automotive Group Inc responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, Anna Eley, Marketing Manager, anna.klem@mayse.com

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