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Mazda Cape Cod, A Premier Company

Hyannis, MA

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611 Reviews
Premier Companies offers the friendly individualized attention of a local store with best-in-class service to deliver a vehicle purchasing experience that exceeds expectations. We have proudly been in the automotive business serving our communities for over 30 years. As part of our initiative to constantly improve customer service, we eliminated the hassle, pressure, and wasted time of the traditional vehicle purchasing experience by developing our Premier Promise - negotiation free, transparent, market-based value that you deserve without all the hassles that have occurred in the past. This seamless & transparent process ensures all of our customers receive the finest value - every customer the same way, every time! Our Premier Promise is to provide negotiation-free value on every vehicle based on current market conditions. We created the Premier Pure Promise because we believe that customers want a fast, fair, and simple way to acquire their vehicles. Premier Pure Promise is not a quick sale with limited time to buy, these values are available on all of our vehicles, twenty-four hours a day, seven days a week to provide you with a fast, fair, and simple vehicle purchasing experience. Our Sales Client Advisors are skilled to assist you in obtaining the vehicle that best ts your needs. At Premier Companies, our non-commissioned Sales Client Advisors are compensated based on your customer satisfaction. Meaning, we provide our clients with all the information necessary to make a good decision and we ask that they reward us with their business. Our long-term commitment starts with sales and continues throughout your automotive ownership experience.
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141 Stevens St

Hyannis, MA

02601

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Showing 611 reviews

September 14, 2020

first time at the new location with Volvo and wasn't sure what to expect but was pleasantly surprised and had a nice experience with our 65,000 mile service on my Mazda CX9. Zachary with very pleasant and p More

by denise and rob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Parsons
Sep 15, 2020 -

Mazda Cape Cod, A Premier Company responded

Welcome to Mazda Cape Cod, Denise! We're so happy to hear that Zachary provided an excellent customer service experience! We look forward to your next visit!

September 12, 2020

Mike Del Buono truly went above and beyond to make sure I was getting exactly what I wanted! They have such a great team and I felt completely at ease with the process. More

by cvanburen721
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Del Buono, Kevin Sanders, Paul Dumas
Sep 15, 2020 -

Mazda Cape Cod, A Premier Company responded

Thank you for completing our team at Mazda Cape Cod! We will pass along your kind words to Mike! See you next time!

September 11, 2020

Friendly reliable, helpful, understanding customer service. Very satisfied with the work done, from scheduling, to getting parts for repair to completion of the job on time with no surprises cost wis More

by annag1g
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Parsons
Sep 11, 2020 -

Mazda Cape Cod, A Premier Company responded

Thank you for visiting Mazda Cape Cod, Anna! We're happy to hear that our team was able to provide you with a 5-star service experience! See you next time!

September 09, 2020

Thankful for same day appointment. Great trust in mechanic. Friendly and informative team. Everything was very clean and in this time of COVID it was reassuring More

by ANNELIZ2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Parsons
Sep 10, 2020 -

Mazda Cape Cod, A Premier Company responded

Thank you for taking the time to share your experience with our service team! We value your opinion, and appreciate your business! - Mazda Cape Cod

September 04, 2020

Comfortable and Covid safe. Kept apprised of service. Zachary easy to work with. Pleasant waiting area. Accommodated my personal needs. Looking forward to the opening of the new showroom. More

by CAGLAZA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Parsons
Sep 08, 2020 -

Mazda Cape Cod, A Premier Company responded

Thank you for visiting Mazda Cape Cod! We're so happy to hear that Zachary earned your 5-stars! We look forward to seeing you next time!

September 03, 2020

Service advisor was very courteous and the overall work performed on the vehicle was quick and efficient. Thank you for taking good care of my car. More

by Michael O.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Parsons
Sep 04, 2020 -

Mazda Cape Cod, A Premier Company responded

Thank you for choosing Mazda Cape Cod, Michael! We appreciate your business and can't wait to see you again!

September 03, 2020

The appointment was on time, the staff were pleasant and very efficient. I was told it would take about an hour and it went just a little over. More

by PKILMAIN
Recommend Dealer
Yes
Employees Worked With
Zachary Parsons
Sep 04, 2020 -

Mazda Cape Cod, A Premier Company responded

Thank you for choosing Mazda Cape Cod! We appreciate your patience!

September 02, 2020

My appointment was right on time. I had to have my car back within an hour in order to make another appointment and your crew said they could do it and they did. More

by ASH_81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Parsons
Sep 02, 2020 -

Mazda Cape Cod, A Premier Company responded

This is what we like to hear! Happy our service team delivered a quick and efficient appointment!

September 02, 2020

I have generally been pleased but disappointed with recent visit. Spent $2200 on service and given thumbs on everything but left with a brake light out and wipers needing replacing. I'm not sure if More

by VT3157
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Parsons
Sep 03, 2020 -

Mazda Cape Cod, A Premier Company responded

I'm sorry to see that you're frustrated with your recent service visit. I would love the opportunity to discuss this service repair with you. Please contact me directly, Mike DelBuono, General Manager, 508-815-5900 x7101

August 29, 2020

This is my third Mazda and I could not be happier with the car, sales staff, service staff and lease price. Car rides incredibly smooth and has lots of safety features. I highly recommend Kevin and his s More

by Lisa M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Sanders, Paul Dumas
Sep 01, 2020 -

Mazda Cape Cod, A Premier Company responded

Thank you for recommending Kevin and our staff at Mazda Cape Cod, Lisa! We're so happy to hear that we provided you with a wonderful car-buying experience! See you next time, and enjoy your new Mazda!

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