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Mazda Cape Cod, A Premier Company
Hyannis, MA
611 Reviews
Premier Companies offers the friendly individualized attention of a local store with best-in-class service to deliver a vehicle purchasing experience that exceeds expectations. We have proudly been in the automotive business serving our communities for over 30 years.
As part of our initiative to constantly improve customer service, we eliminated the hassle, pressure, and wasted time of the traditional vehicle purchasing experience by developing our Premier Promise - negotiation free, transparent, market-based value that you deserve without all the hassles that have occurred in the past.
This seamless & transparent process ensures all of our customers receive the finest value - every customer the same way, every time!
Our Premier Promise is to provide negotiation-free value on every vehicle based on current market conditions. We created the Premier Pure Promise because we believe that customers want a fast, fair, and simple way to acquire their vehicles.
Premier Pure Promise is not a quick sale with limited time to buy, these values are available on all of our vehicles, twenty-four hours a day, seven days a week to provide you with a fast, fair, and simple vehicle purchasing experience.
Our Sales Client Advisors are skilled to assist you in obtaining the vehicle that best ts your needs. At Premier Companies, our non-commissioned Sales Client Advisors are compensated based on your customer satisfaction.
Meaning, we provide our clients with all the information necessary to make a good decision and we ask that they reward us with their business.
Our long-term commitment starts with sales and continues throughout your automotive ownership experience.
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Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 611 reviews
April 28, 2020
I never have a problem with the service at my dealer! They always keep me up to date, and the wait is never long. I enjoy bringing my car in when it needs some TLC! They always keep me up to date, and the wait is never long. I enjoy bringing my car in when it needs some TLC! More
by EBARAK
Verified CustomerEmployees Worked With
Alex Bates
April 24, 2020
I was not informed beforehand about the new location. The final page with inspection services was not provided. However, service was completed in a timely manner and accomplished professionally final page with inspection services was not provided. However, service was completed in a timely manner and accomplished professionally More
by THERODGERSONS
Employees Worked With
Alex Bates
March 24, 2020
My 2nd car from Mark. Always friendly, knowledgable and as your best interest at heart. He works with you until satisfied and appreciates each one of his customers as your best interest at heart. He works with you until satisfied and appreciates each one of his customers More
by Henigan23
Employees Worked With
Mark Correia, Hailey Sears, Alex Bates, Mark Cadin
March 23, 2020
Excellent service and dealership I have been very pleased with Mazda Cape Cod from the very beginning when I bought my car. The service department continued the very positive experien I have been very pleased with Mazda Cape Cod from the very beginning when I bought my car. The service department continued the very positive experience with friendly and efficient service. The waiting area is very pleasant, so I was able to relax and work on my laptop. Thanks to everyone at Mazda Cape Cod. More
by BOB.GRANT
Employees Worked With
Kevin Sanders, Hailey Sears
March 22, 2020
Very good service especially while in a temporary location. 2013 car was in for standard service plus a special request. Service was completed within a hour. Comfortable waiting area. location. 2013 car was in for standard service plus a special request. Service was completed within a hour. Comfortable waiting area. More
by SHARONCFERR
Employees Worked With
Alex Bates
March 20, 2020
Outstanding customer service and vehicle service. As always this dealerships service department meets or exceeds my expectations with the service of my CX-5. Every request and need is met with profess As always this dealerships service department meets or exceeds my expectations with the service of my CX-5. Every request and need is met with professionalism and their desire to make certain that I am completely satisfied with the service of my vehicle. More
by DDBERTON
Employees Worked With
Service Technician Andrew , Alex Bates
March 19, 2020
Their service department is excellent . I was able to easily make my appointment and the waiting area is quite nice. I am very satisfied with my Mazda easily make my appointment and the waiting area is quite nice. I am very satisfied with my Mazda More
by bacibabyboy
Employees Worked With
Alex Bates
March 19, 2020
Brake pads The service department did a fine job within the time frame and estimate given, and the waiting area was comfortable and well supplied. this survey ho The service department did a fine job within the time frame and estimate given, and the waiting area was comfortable and well supplied. this survey however demands 25 words before it will accept my review. More
by rtj04
Employees Worked With
Alex Bates
March 19, 2020
Very Professional Very happy with our CX-5, coming from an X3, both from Premier and excellent service at both facilities. No issues and always treated very nicely. Very happy with our CX-5, coming from an X3, both from Premier and excellent service at both facilities. No issues and always treated very nicely. Had an issue on the CX-5 and was very impressed with Alex Bates as to how he handled a very difficult intermittent problem. More
by bailyhill14
Employees Worked With
Alex Bates
March 19, 2020
I went in for an oil change and left without my GPS system. Not sure what happened but I had the navigation system before the oil change and didn't have it coming home from the oil change. I'd like it system. Not sure what happened but I had the navigation system before the oil change and didn't have it coming home from the oil change. I'd like it back especially with the hands-free driving law out now. More
by Crussell12796
Employees Worked With
Nick Astrauckas
