Back

Mazda Cape Cod, A Premier Company

Hyannis, MA

not yet
rated
611 Reviews
Premier Companies offers the friendly individualized attention of a local store with best-in-class service to deliver a vehicle purchasing experience that exceeds expectations. We have proudly been in the automotive business serving our communities for over 30 years. As part of our initiative to constantly improve customer service, we eliminated the hassle, pressure, and wasted time of the traditional vehicle purchasing experience by developing our Premier Promise - negotiation free, transparent, market-based value that you deserve without all the hassles that have occurred in the past. This seamless & transparent process ensures all of our customers receive the finest value - every customer the same way, every time! Our Premier Promise is to provide negotiation-free value on every vehicle based on current market conditions. We created the Premier Pure Promise because we believe that customers want a fast, fair, and simple way to acquire their vehicles. Premier Pure Promise is not a quick sale with limited time to buy, these values are available on all of our vehicles, twenty-four hours a day, seven days a week to provide you with a fast, fair, and simple vehicle purchasing experience. Our Sales Client Advisors are skilled to assist you in obtaining the vehicle that best ts your needs. At Premier Companies, our non-commissioned Sales Client Advisors are compensated based on your customer satisfaction. Meaning, we provide our clients with all the information necessary to make a good decision and we ask that they reward us with their business. Our long-term commitment starts with sales and continues throughout your automotive ownership experience.
Contact Dealership

141 Stevens St

Hyannis, MA

02601

Directions

By Type

Showing 611 reviews

March 21, 2023

I met Megan and her team for the first time servicing our 2019 Cx5. The service was outstanding! Megan offered the best customer service…very attentive, excellent follow through, and customer focused! The More

by Dksensmith2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Schuster
Mar 22, 2023 -

Mazda Cape Cod, A Premier Company responded

Thank you for your business. We appreciate you taking the time to leave us this great five-star review. We're happy to hear that Megan and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Corey German - Service Manager cgerman@drivepremier.com

March 21, 2023

I like how they send a text with video of the service. Everyone is very helpful as well. More

by laurawhitema
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Schuster
Mar 22, 2023 -

Mazda Cape Cod, A Premier Company responded

Thank you for choosing Mazda Cape Cod, A Premier Company. We're glad we were able to help, and we look forward to serving you in the future, Laura. Corey German - Service Manager cgerman@drivepremier.com

March 20, 2023

The process of test driving, negotiating and signing the papers went super smooth. The salesman and finance manager were friendly and attentive. This is a top notch dealership. More

by David.desantis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Stanley, Darren Maynard, KEVIN MARINO
Mar 21, 2023 -

Mazda Cape Cod, A Premier Company responded

Thank you so much for your wonderful review, David! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Mazda Cape Cod, A Premier Company! Mike Delbuono - Sales Manager mdelbuono@drivepremier.com

March 14, 2023

I’m always very pleased with the service I receive at Mazda. Everyone is very helpful and informative. I especially appreciate the video explaining everything that was inspected on my car with explanatio More

by amandaj5479
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Schuster
Mar 15, 2023 -

Mazda Cape Cod, A Premier Company responded

It has been a pleasure serving you, Amanda. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Mazda Cape Cod, A Premier Company, we look forward to having you as a valued customer for many years to come! Corey German - Service Manager cgerman@drivepremier.com

March 13, 2023

I feel very strongly that I DID NOT NEED a new cabin air filter that they said I did I bought my car in April and it had FEWER than 6000 miles when it went in for its checkup. I will never have another ser More

by NELANE
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Megan Schuster
Mar 14, 2023 -

Mazda Cape Cod, A Premier Company responded

We're sorry to hear that you didn't have the best experience and would like to see if there's anything we can do to turn this around for you. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We present a video to all of our customer's so they can view and review all the work necessary before any type of approval, Thank you for your input, and we hope to hear from you soon. Corey German - Service Manager cgerman@drivepremier.com

March 12, 2023

Went to test drive a cx5 and found it drives and handled well. We were looking for a car for highway use in ower retirement! Drove a used one first then a new 2023 cx5 and my wife loved it🥰 it only took a More

by gdhinckley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Sanders, KEVIN MARINO
Mar 13, 2023 -

Mazda Cape Cod, A Premier Company responded

Thanks for your feedback on your recent visit to Mazda Cape Cod, A Premier Company. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you enjoy your new CX-5! Mike Delbuono - Sales Manager mdelbuono@drivepremier.com

March 12, 2023

Great dealership! This is our third Mazda and we couldn’t be happier with the professionalism of the staff and the product itself. It was wonderful to have Kevin Sande More

by CAPECODDEB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Sanders, Darren Maynard, Megan Schuster, KEVIN MARINO
Mar 13, 2023 -

Mazda Cape Cod, A Premier Company responded

Thank you for your business and this review. We're happy to hear that Kevin and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mike Delbuono - Sales Manager mdelbuono@drivepremier.com

March 12, 2023

Work done on a timely basis and fine correctly. Video recap if service is a great feature. Every member of the staff courteous and helpful. More

by JLREIZIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Schuster
Mar 13, 2023 -

Mazda Cape Cod, A Premier Company responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mazda Cape Cod, A Premier Company to be a positive one. Please don't hesitate to reach out if you need anything else. Corey German - Service Manager cgerman@drivepremier.com

March 10, 2023

Great experience with Mazda Service department! Very professional and excellent communication. Will highly recommend Premiere! More

by Volvocars
Recommend Dealer
Yes
Employees Worked With
Megan Schuster
Mar 13, 2023 -

Mazda Cape Cod, A Premier Company responded

Thanks for sharing about your experience with Mazda Cape Cod, A Premier Company. We appreciate your business and hope to see you again soon! Corey German - Service Manager cgerman@drivepremier.com

March 07, 2023

Very welcoming, friendly and professional. Pristine inside and outside. Very nice selection of cars on the lot More

by Tlpavlas
Recommend Dealer
Yes
Employees Worked With
Michael sales manager, Kevin Sanders, James Stanley, Darren Maynard, Sydney Hollander
Mar 08, 2023 -

Mazda Cape Cod, A Premier Company responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mike Delbuono - Sales Manager mdelbuono@drivepremier.com

...
4
...