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Mazda Cape Cod, A Premier Company

Hyannis, MA

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rated
611 Reviews
Premier Companies offers the friendly individualized attention of a local store with best-in-class service to deliver a vehicle purchasing experience that exceeds expectations. We have proudly been in the automotive business serving our communities for over 30 years. As part of our initiative to constantly improve customer service, we eliminated the hassle, pressure, and wasted time of the traditional vehicle purchasing experience by developing our Premier Promise - negotiation free, transparent, market-based value that you deserve without all the hassles that have occurred in the past. This seamless & transparent process ensures all of our customers receive the finest value - every customer the same way, every time! Our Premier Promise is to provide negotiation-free value on every vehicle based on current market conditions. We created the Premier Pure Promise because we believe that customers want a fast, fair, and simple way to acquire their vehicles. Premier Pure Promise is not a quick sale with limited time to buy, these values are available on all of our vehicles, twenty-four hours a day, seven days a week to provide you with a fast, fair, and simple vehicle purchasing experience. Our Sales Client Advisors are skilled to assist you in obtaining the vehicle that best ts your needs. At Premier Companies, our non-commissioned Sales Client Advisors are compensated based on your customer satisfaction. Meaning, we provide our clients with all the information necessary to make a good decision and we ask that they reward us with their business. Our long-term commitment starts with sales and continues throughout your automotive ownership experience.
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141 Stevens St

Hyannis, MA

02601

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Showing 611 reviews

March 03, 2023

I recently visited Mazda Cape Cod for an oil change. The service department was outstanding. They were on time, sent me a video of the work being completed, and removed the leaves from under the wipers. More

by dave w
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Megan Schuster
Mar 04, 2023 -

Mazda Cape Cod, A Premier Company responded

Thank you, Dave! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mazda Cape Cod, A Premier Company, we look forward to having you as one of our valued customers for many more years to come! Corey German - Service Manager cgerman@drivepremier.com

March 01, 2023

Easiest and least stressful car purchase I have ever made. I appreciated every team member! More

by pculk
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Kevin - he explained and showed us how buttons and screen/controls workef, Kevin Sanders, Darren Maynard, Mooncef Samari
Mar 02, 2023 -

Mazda Cape Cod, A Premier Company responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Mazda Cape Cod, A Premier Company are glad to have you as a customer. Mike Delbuono - Sales Manager mdelbuono@drivepremier.com

February 26, 2023

Friendly and honest. Kevin is amazing. This is my 4th car I've purchased here More

by Avogt55
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Recommend Dealer
Yes
Employees Worked With
Kevin Sanders
Feb 27, 2023 -

Mazda Cape Cod, A Premier Company responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Mike Delbuono - Sales Manager mdelbuono@drivepremier.com

February 25, 2023

Very clean facility. It's very easy to make appointments and they take you in right away! The work is excellent, and they're very helpful! More

by EBARAK
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Daryl Delancey, Corey German
Feb 27, 2023 -

Mazda Cape Cod, A Premier Company responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Mazda Cape Cod, A Premier Company, we look forward to having you as a valued customer for many years to come! Matthew Laughead - Service Manager mlaughead@drivepremier.com

February 25, 2023

Very friendly, clean dealership, helpfully staff. Love the video from mechanic. On time, short visit. My only issue was... A 2 month wait for a part.. I had to call twice to find out if the part was More

by SWELLEX
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Megan Schuster
Mar 03, 2023 -

Mazda Cape Cod, A Premier Company responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Corey German - Service Manager cgerman@drivepremier.com

February 24, 2023

Kevin was a pleasure to work with. He made buying a car an easy, no pressure experience. Everyone at the dealership was very friendly and helpful. I would definitely recommend! More

by COLLEEN NOONAN
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Kevin Sanders, Darren Maynard, Corey German
Feb 27, 2023 -

Mazda Cape Cod, A Premier Company responded

Thanks for sharing your thoughts about your experience with Mazda Cape Cod, A Premier Company. We appreciate your business, Colleen, and hope to see you again soon! Mike Delbuono - Sales Manager mdelbuono@drivepremier.com

February 19, 2023

There was a small mishap during the servicing. A loner was required and provided. Meagan handled the issue beautifully. Car was ready the next day. No issues. Well done. More

by mr-cd
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Megan Schuster
Feb 19, 2023 -

Mazda Cape Cod, A Premier Company responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Matthew Laughead - Service Manager mlaughead@drivepremier.com

February 18, 2023

I found their service department friendly and communicative in spite of a busy schedule. My car's repair was estimated to take two days, but it only took one. More

by W
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Yes
Employees Worked With
I was told the tech's name but I forgot... 5 stars though., Megan Schuster
Feb 19, 2023 -

Mazda Cape Cod, A Premier Company responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you and make your experience with us here at Mazda Cape Cod, A Premier Company a positive one. Please don't hesitate to reach out if you need anything else. Matthew Laughead - Service Manager mlaughead@drivepremier.com

February 17, 2023

Excellent service and Megan was so helpful. I loved the video walking me through the service More

by SFLANAGAN42
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Recommend Dealer
Yes
Employees Worked With
rhonda pimentel, Megan Schuster
Feb 19, 2023 -

Mazda Cape Cod, A Premier Company responded

Thank you for choosing Mazda Cape Cod, A Premier Company. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Matthew Laughead - Service Manager mlaughead@drivepremier.com

February 14, 2023

The dealership is great. Service was great too. Loved the little video of them working on my car. More

by two_labs
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Schuster
Feb 15, 2023 -

Mazda Cape Cod, A Premier Company responded

It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mazda Cape Cod, A Premier Company! Matthew Laughead - Service Manager mlaughead@drivepremier.com

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