Mazda Cape Cod, A Premier Company

Great experience! I found everyone at the dealership to be friendly and helpful. They made my decision easy. I would certainly recommend that people check them out. I found everyone at the dealership to be friendly and helpful. They made my decision easy. I would certainly recommend that people check them out. More

Professional and friendly Having bought my Mazda at this dealership I return to it for my regular service appointments. I appreciate the reminders they send to me and the serv Having bought my Mazda at this dealership I return to it for my regular service appointments. I appreciate the reminders they send to me and the services they provide. Bethany, in the service department is always friendly and helpful. More

Very supportive employees! Amazing crew. Never felt pressured. This dealership is simply amazing. I have been car shopping for over a year and finally found a place that seems l Amazing crew. Never felt pressured. This dealership is simply amazing. I have been car shopping for over a year and finally found a place that seems like "home" (even though I live off Cape. More

our experience was excellent. Jason was a pleasure to work w We were very happy with our experience. It was an informative sales experience. We like the dealership's no haggle approach and will be back for futur We were very happy with our experience. It was an informative sales experience. We like the dealership's no haggle approach and will be back for future car purchases More

Excellent, over the top service. The personel were extremely professional,knowledgeable and thorough. The issue with the car was mysterious and Adrian , John and Paul persevered unti The personel were extremely professional,knowledgeable and thorough. The issue with the car was mysterious and Adrian , John and Paul persevered until it was resolved . I felt completely confident in the work performed. More

Excellent service I arrived unannounced with a flat tire that I thought might be unrepairable. Since I had purchased the tire at Premier it was covered by a road hazar I arrived unannounced with a flat tire that I thought might be unrepairable. Since I had purchased the tire at Premier it was covered by a road hazard warrantee. The service people at Premier could not have been more helpful. They had to get a replacement tire from a distributor but even with that I was in and out in a little over an hour. No cost for the replacement tire. I was very impressed. More

The best vehicle purchase we've ever experienced! Quite possibly the best vehicle purchase experience we've ever had! Thanks to Bob and everyone at Premier for the gorgeous and fully equipped CX-5! We Quite possibly the best vehicle purchase experience we've ever had! Thanks to Bob and everyone at Premier for the gorgeous and fully equipped CX-5! We'd like to share our story so that others can get a sense for how much the people at Premier care about connecting folks with the right vehicle: While we already had an idea of what sort of vehicle we were looking for and features, Bob really showed the level of his craft as a sales person - evaluating our understanding of features and offering a great demo ride while qualifying us and making us feel understood and respected. He went out of his way to pull two cars to demo since one did not have all the features we wanted to try out in the Mazda range. Not to mention being a well decorated vietnam veteran we connected well and felt like we could trust Bob. Above all else though, we never felt pressured in any way. We were introduced to Oscar who helped us along the sales process early on and I know Bob had worked with another gentleman at Premier named Kevin who was able to get us the most competitive price and win us over. It was great to see this cooperation throughout the showroom - the team worked hard to get us a fully loaded vehicle that had everything we were looking for in the right colors and get it onto their lot within our timeframe (actually faster than our timeframe - nice job fellas!) We know pricing can be hard for dealers in the age of the internet where consumers can be lost over pennies without ever seeing them face to face, but we felt that pricing was an easy conversation with these folks and everyone was truly committed to earning our business. They just wanted to make it simple for us and we valued that. You could tell they knew their bottom line and were straightforward about things over email. Compared to other experiences we have had with scummy dealerships that make promises just to get you into the showroom and then pull a bait 'n switch sort of scheme, this was light years ahead in terms of our customer experience. Lastly, Laurie in the finance office was a champion. She quickly and painlessly worked us through the administrative part which is always tough because of the amount of paperwork involved in buying a car. They have a very sophisticated touch-screen desk that lets you eSign everything and facilitate the finance conversation which helped us out. Not only that but Laurie was willing to go above and beyond to work out harder details when it came to deactivating plates on our trade-in and getting insurance stuff figured out. They didn't have to do any of that but I think they really cared about helping us. I can't emphasize enough that we felt like everyone played on the same team and coordinated well - with us at the center stage. We can't recommend Premier enough and would love to come back to them in the future if we have the opportunity!!!!! PS- Special thanks to Hailey who coordinated the best time for us to seal the deal and greeted us with hospitality when we came in More