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Mazda Cape Cod, A Premier Company
Hyannis, MA
611 Reviews
Premier Companies offers the friendly individualized attention of a local store with best-in-class service to deliver a vehicle purchasing experience that exceeds expectations. We have proudly been in the automotive business serving our communities for over 30 years.
As part of our initiative to constantly improve customer service, we eliminated the hassle, pressure, and wasted time of the traditional vehicle purchasing experience by developing our Premier Promise - negotiation free, transparent, market-based value that you deserve without all the hassles that have occurred in the past.
This seamless & transparent process ensures all of our customers receive the finest value - every customer the same way, every time!
Our Premier Promise is to provide negotiation-free value on every vehicle based on current market conditions. We created the Premier Pure Promise because we believe that customers want a fast, fair, and simple way to acquire their vehicles.
Premier Pure Promise is not a quick sale with limited time to buy, these values are available on all of our vehicles, twenty-four hours a day, seven days a week to provide you with a fast, fair, and simple vehicle purchasing experience.
Our Sales Client Advisors are skilled to assist you in obtaining the vehicle that best ts your needs. At Premier Companies, our non-commissioned Sales Client Advisors are compensated based on your customer satisfaction.
Meaning, we provide our clients with all the information necessary to make a good decision and we ask that they reward us with their business.
Our long-term commitment starts with sales and continues throughout your automotive ownership experience.
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Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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December 17, 2015
The best vehicle purchase we've ever experienced! Quite possibly the best vehicle purchase experience we've ever had! Thanks to Bob and everyone at Premier for the gorgeous and fully equipped CX-5! We Quite possibly the best vehicle purchase experience we've ever had! Thanks to Bob and everyone at Premier for the gorgeous and fully equipped CX-5! We'd like to share our story so that others can get a sense for how much the people at Premier care about connecting folks with the right vehicle: While we already had an idea of what sort of vehicle we were looking for and features, Bob really showed the level of his craft as a sales person - evaluating our understanding of features and offering a great demo ride while qualifying us and making us feel understood and respected. He went out of his way to pull two cars to demo since one did not have all the features we wanted to try out in the Mazda range. Not to mention being a well decorated vietnam veteran we connected well and felt like we could trust Bob. Above all else though, we never felt pressured in any way. We were introduced to Oscar who helped us along the sales process early on and I know Bob had worked with another gentleman at Premier named Kevin who was able to get us the most competitive price and win us over. It was great to see this cooperation throughout the showroom - the team worked hard to get us a fully loaded vehicle that had everything we were looking for in the right colors and get it onto their lot within our timeframe (actually faster than our timeframe - nice job fellas!) We know pricing can be hard for dealers in the age of the internet where consumers can be lost over pennies without ever seeing them face to face, but we felt that pricing was an easy conversation with these folks and everyone was truly committed to earning our business. They just wanted to make it simple for us and we valued that. You could tell they knew their bottom line and were straightforward about things over email. Compared to other experiences we have had with scummy dealerships that make promises just to get you into the showroom and then pull a bait 'n switch sort of scheme, this was light years ahead in terms of our customer experience. Lastly, Laurie in the finance office was a champion. She quickly and painlessly worked us through the administrative part which is always tough because of the amount of paperwork involved in buying a car. They have a very sophisticated touch-screen desk that lets you eSign everything and facilitate the finance conversation which helped us out. Not only that but Laurie was willing to go above and beyond to work out harder details when it came to deactivating plates on our trade-in and getting insurance stuff figured out. They didn't have to do any of that but I think they really cared about helping us. I can't emphasize enough that we felt like everyone played on the same team and coordinated well - with us at the center stage. We can't recommend Premier enough and would love to come back to them in the future if we have the opportunity!!!!! PS- Special thanks to Hailey who coordinated the best time for us to seal the deal and greeted us with hospitality when we came in More
by andrewgarcia86
Employees Worked With
Bob, Laurie, Oscar, Hailey
