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Mazda Cape Cod, A Premier Company - Service Center

Hyannis, MA

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218 Reviews

218 Reviews of Mazda Cape Cod, A Premier Company - Service Center

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May 29, 2020

Nice Visit Efficient, fast, explain the service provided. Clean waiting area. Always smells so clean! Even through all the construction, everything is top notch More

by Bozo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Parsons,Zachary
May 31, 2020 -

Mazda Cape Cod, A Premier Company responded

Thank you for choosing Mazda Cape Cod, A Premier Company, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 15, 2020

Very clean. Quick to diagnose problems. Overly communicated delays. Remained open during COVID 19. Although I didn’t need a loaner, I have been provided one during service. More

by ryandybal
Recommend Dealer
Yes
Employees Worked With
Zachary
May 17, 2020 -

Mazda Cape Cod, A Premier Company responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 15, 2020

Service was exceptional: personable, fast and efficient. Although I was expecting Alex Bates, who was great in service before and disappointed he was no longer there, Zachary Parsons, the new service client More

by blhseidman3
Recommend Dealer
Yes
Employees Worked With
Zachary Parsons, Alex Bates
May 17, 2020 -

Mazda Cape Cod, A Premier Company responded

Thanks for sharing your thoughts about your experience with Mazda Cape Cod, A Premier Company. We appreciate your business and hope to see you again soon!

May 15, 2020

Courteous, efficient, got the job done Can't really comment about the dealership as a whole, but the service manager who handled my business was great, and I appreciate his effort. See com More

by AHSCOTT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Parsons
May 17, 2020 -

Mazda Cape Cod, A Premier Company responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent service experience here at Mazda Cape Cod, A Premier Company.

May 13, 2020

Maintainence and state insp. sticker. Taken in immediately upon arrival to a resonably spaced waiting area. Very pleasant service attendant, who came out to give update on timing. It took More

by GAIL6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary ?
May 13, 2020 -

Mazda Cape Cod, A Premier Company responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

May 07, 2020

Great service for my front brakes The staff, Zach and the service manager, are very pleasant and accommodating. They make it very pleasant for the customers I feel. The actual ser More

by Deborahcassell_atty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
zach and Brian, service manager
May 07, 2020 -

Mazda Cape Cod, A Premier Company responded

hI dEBORAH, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Zach and us to be a positive one at Mazda Cape Cod, A Premier Company. Please don't hesitate to reach out if you need anything else.

April 30, 2020

Excellent service and peace of mind to have my car running in good form. Thankful I was able to be seen at Premier Volvo while Premier Mazda is under construction. More

by cheryl01
Recommend Dealer
Yes
Employees Worked With
Zachary Parsons ?? ?? ?? ?? ?? , Alex Bates
Apr 30, 2020 -

Mazda Cape Cod, A Premier Company responded

Hi Cheryl, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mazda Cape Cod, A Premier Company, we look forward to having you as one of our valued customers for many more years to come!

April 30, 2020

Checkup Excellent service Fast service Nice facility and good communication between the service anger and me as I waited in the Volvo showroom Cost was abo More

by LOUISPREZIOSI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian
Apr 30, 2020 -

Mazda Cape Cod, A Premier Company responded

Louis, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 28, 2020

I never have a problem with the service at my dealer! They always keep me up to date, and the wait is never long. I enjoy bringing my car in when it needs some TLC! More

by EBARAK
Recommend Dealer
Yes
Employees Worked With
Alex Bates
April 24, 2020

I was not informed beforehand about the new location. The final page with inspection services was not provided. However, service was completed in a timely manner and accomplished professionally More

by THERODGERSONS
Recommend Dealer
Yes
Employees Worked With
Alex Bates