Mazda Cape Cod, A Premier Company - Service Center
Hyannis, MA

218 Reviews of Mazda Cape Cod, A Premier Company - Service Center
There was a small mishap during the servicing. A loner was required and provided. Meagan handled the issue beautifully. Car was ready the next day. No issues. Well done. A loner was required and provided. Meagan handled the issue beautifully. Car was ready the next day. No issues. Well done. More
I found their service department friendly and communicative in spite of a busy schedule. My car's repair was estimated to take two days, but it only took one. communicative in spite of a busy schedule. My car's repair was estimated to take two days, but it only took one. More
Everyone I have ever dealt with over the years. at Premier has done their best with pleasure to accommodate my needs. The work is well explained and trustworthy. The wait time to be expected is acc at Premier has done their best with pleasure to accommodate my needs. The work is well explained and trustworthy. The wait time to be expected is accurate . If something unforeseen comes up a ride or loaner car is offered. More
I had a broken tailight on my 2020 CX-5. Meghan quoted me about $800 plus tax. I found the part on line for $190. I asked Meghan if they could install it for me if I brought them my part. Sh Meghan quoted me about $800 plus tax. I found the part on line for $190. I asked Meghan if they could install it for me if I brought them my part. She said she would call me back. She never did. I found a video that showed me how to change it. It took me 6 minutes. Literally. And the new part is identical to the broken part, down to the writing on the back. I have 2 Mazdas that I have been servicing with you religiously. I will think twice about returning. You should be trying to help out your customers, and not try to make every last dollar from them. More
I got my tires changed here, Megan was great! No complaints for the entire process. I will definitely recommend Mazda Cape Cod to a friend! No complaints for the entire process. I will definitely recommend Mazda Cape Cod to a friend! More
Staff is pleasant and professional. Facility is spotless. Waiting area offers comfort in a variety of ways. I trust that my vehicle is safely maintained and I believe they will ensure t Facility is spotless. Waiting area offers comfort in a variety of ways. I trust that my vehicle is safely maintained and I believe they will ensure that any issues will be promptly brought to my attention. More
Nice place , everyone is great! Surprised no sales people stopped by to see if I was interested in buying a new car . Surprised no sales people stopped by to see if I was interested in buying a new car . More
Very helpful and efficient process, great communication. The tech specialist helped answer follow up questions and requested document ion was issued. Grateful for the assistance! The tech specialist helped answer follow up questions and requested document ion was issued. Grateful for the assistance! More