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Mazda Cape Cod, A Premier Company - Service Center

Hyannis, MA

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218 Reviews

218 Reviews of Mazda Cape Cod, A Premier Company - Service Center

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February 03, 2023

Very quick and best service ever! ! Love the video of the service being completed letting you know how things look More

by whitejuditha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
rhonda pimentel, Andrew Lyon, Daryl Delancey, Kalem Tillett, Megan Schuster, Corey German
Report | Print
Feb 03, 2023 -

Mazda Cape Cod, A Premier Company responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mazda Cape Cod, A Premier Company. Matthew Laughead - Service Manager mlaughead@drivepremier.com

February 02, 2023

Pleasure to have service done. Scheduled an appointment and service was done on time s promised. More

by Brandonbacc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Del Buono, Darren Maynard, Mooncef Samari, rhonda pimentel, Andrew Lyon, Daryl Delancey, Kalem Tillett, Megan Schuster, Corey German, Chris Laham
Report | Print
Feb 03, 2023 -

Mazda Cape Cod, A Premier Company responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Mazda Cape Cod, A Premier Company, we look forward to having you as a valued customer for many years to come! Matthew Laughead - Service Manager mlaughead@drivepremier.com

February 01, 2023

Great customer service beautiful facility Answered my questions Will be back for next oil change More

by KATHRYNPAGET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Schuster
Report | Print
Feb 02, 2023 -

Mazda Cape Cod, A Premier Company responded

Kathryn, It's great to hear that Megan was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mazda Cape Cod, A Premier Company! Matthew Laughead - Service Manager mlaughead@drivepremier.com

January 30, 2023

Your mechanic for Mazda of Cape Cod Andrew, is the best won't go to any other dealership you are lucky to have him!!!. More

by jcole260
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Lyon, Daryl Delancey, Megan Schuster
Report | Print
Jan 31, 2023 -

Mazda Cape Cod, A Premier Company responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Andrew met your expectations. Thank you for choosing Mazda Cape Cod, A Premier Company; we look forward to having you as a valued customer for many years to come. Matthew Laughead - Service Manager mlaughead@drivepremier.com

January 29, 2023

Everything went smoothly. Movie of auto being serviced appreciated. Downside is car needed air filter which they did not have in stock. Will have to return for that. Also did More

by Looseal69
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Megan Schuster
Report | Print
Jan 30, 2023 -

Mazda Cape Cod, A Premier Company responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent service experience here at Mazda Cape Cod, A Premier Company. Matthew Laughead - Service Manager mlaughead@drivepremier.com

January 29, 2023

Everyone is always so nice and inviting I used a loaner car exile my service was being done. It was fast and easy to do. And was very helpful to run errands while my car being taken car of. I also like the More

by estoddard31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Schuster
Report | Print
Jan 29, 2023 -

Mazda Cape Cod, A Premier Company responded

Thanks for sharing your thoughts about your experience with Mazda Cape Cod, A Premier Company. We appreciate your business and hope to see you again soon! Matthew Laughead - Service Manager mlaughead@drivepremier.com

January 29, 2023

I am on my 4th cx5 lease which should explain how much I value the quality of the sales team and efficiency,.courtesy and knowledge of both service and sales representatives. Best dealership I have gone to. More

by MLTAYLOR25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Sanders, Darren Maynard, Megan Schuster
Report | Print
Jan 30, 2023 -

Mazda Cape Cod, A Premier Company responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Kevi, Megan, and our team met your expectations, again! Thank you for choosing Mazda Cape Cod, A Premier Company, we look forward to continuing to have you as one of our loyal customers for many years to come! Matthew Laughead - Service Manager mlaughead@drivepremier.com

January 29, 2023

they know the car and are very thorough , comfy waiting area. Friendly, polite staff and explain everything. More

by ANNE.MCNAMARA32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
rhonda pimentel, Megan Schuster
Report | Print
Jan 30, 2023 -

Mazda Cape Cod, A Premier Company responded

Anne, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Matthew Laughead - Service Manager mlaughead@drivepremier.com

January 29, 2023

As always a seamless experience in reference to the service of my CX-5 from the service representative to Andrew, the service tech More

by DDBERTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Lyon, Megan Schuster
Report | Print
Jan 29, 2023 -

Mazda Cape Cod, A Premier Company responded

Thank you for choosing Mazda Cape Cod, A Premier Company. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Matthew Laughead - Service Manager mlaughead@drivepremier.com

January 28, 2023

The techs were very helpful while servicing my car. They were able to remedy the problem and I was on my way in a relatively short period of time. More

by slmurphbalm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Jan 29, 2023 -

Mazda Cape Cod, A Premier Company responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Mazda Cape Cod, A Premier Company, we look forward to having you as a valued customer for many years to come! Matthew Laughead - Service Manager mlaughead@drivepremier.com

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