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Mazda Of Lodi

Lodi, NJ

4.7
2,726 Reviews

130 US Highway 46 East

Lodi, NJ

07644

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2,726 Reviews of Mazda Of Lodi

June 22, 2023

First car is always special. .So thrilled to finally be part of the Mazda family! Thank you to Mateo Martinez for his amazing service and patience! He was extremely helpful throug More

by R Yagnesh M
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mateo Martinez
Jun 23, 2023 -

Mazda Of Lodi responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Matteo and our team, and we look forward to working with you again.

June 21, 2023

I had a wonderful experience, informative and professional, put me in a car very easily thanks for taking care of all the hard work More

by ECSGRIO
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Diane Braun, Dre Brownridge, Henny Diaz, Mateo Martinez, Mike Noble, Galen Dorry, Dmitry Novikov
Jun 21, 2023 -

Mazda Of Lodi responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Dre, Henny, Galen, and our team met your expectations. Thank you again for choosing Mazda Of Lodi, we look forward to having you as one of our valued customers for many more years to come!

June 20, 2023

Gas tank was not fixed but charged me over $1300. Calling BBB FOR SCAMMING ME. More

by ARIES444RAM
Workmanship
Recommend Dealer
No
Employees Worked With
Nikita
Jun 24, 2023 -

Mazda Of Lodi responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

June 20, 2023

I liked how Kenny helped us buy my car. We left happy. I recommend that you go to the Mazda on Route 46 and ask for Kenny. More

by eljach2010
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Henny Diaz
Jun 20, 2023 -

Mazda Of Lodi responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 19, 2023

Great service as always, services are explained well. Plenty of seating for when you are waiting for your vehicle. More

by stephaniemay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosin Ramirez
Jun 20, 2023 -

Mazda Of Lodi responded

Thank you, Stephanie! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mazda Of Lodi, we look forward to having you as one of our valued customers for many more years to come!

June 19, 2023

They sent me a video of an air filter that was old and dirty. They filmed it in front of my car. The suggested I authorize them to replace my filter. I declined because I replaced it a short time ago. The More

by jasongearin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Jun 23, 2023 -

Mazda Of Lodi responded

Thank you for bringing this to our attention, Jason, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

June 18, 2023

Excellent would recommend them to anyone. Great communication, friendly, great service, detailed and worked with me More

by VRAYPADRON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dmitry Novikov
Jun 19, 2023 -

Mazda Of Lodi responded

Thanks for your feedback on your recent visit to Mazda Of Lodi. It's great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

June 18, 2023

The service that my husband and I received was great! !!!! We will be back, again! More

by MORINYVANNE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fabian Skibniewski, Dre Brownridge, Galen Dorry
Jun 18, 2023 -

Mazda Of Lodi responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

Jun 18, 2023 -

MORINYVANNE responded

You're quite welcome and thank you, very much for everything! I will be referring other people to Mazda!

June 17, 2023

I was satisfied with the service from Nikita. She had the manager of repair involved. More

by ARIES444RAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikita
Jun 18, 2023 -

Mazda Of Lodi responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 17, 2023

Buena atención . No tuve que esperar mucho por mi servicio . Rosie Martínez muy amable y profesional . More

by MARGARITALANTIGUA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosie Martinez
Jun 18, 2023 -

Mazda Of Lodi responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Rosie met your expectations. Thank you again for choosing Mazda Of Lodi, we look forward to having you as one of our valued customers for many more years to come!

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