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Mazda Of Lodi

Lodi, NJ

4.7
2,726 Reviews
Call Dealership (973) 594-1700
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130 US Highway 46 East

Lodi, NJ

07644

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2,726 Reviews of Mazda Of Lodi

April 19, 2023

The service representatives are very disorganized. They just sit there and chat while eating donuts and pizza. They do not tell the client that they will get a text sent to their phone with updates or More

by kkelsea13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
All the services reps will not get any stars.
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Apr 22, 2023 -

Mazda Of Lodi responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

April 17, 2023

great customer service. unfortunately no complimantary car wash done at this location. I wish Mazdo of Lodi offers car wash More

by Max
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosie
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Apr 17, 2023 -

Mazda Of Lodi responded

Max, Thank you for choosing Mazda Of Lodi. Your feedback and rating mean a lot to us. We're glad Rosie and our team were able to help, and we hope to see you again!

April 16, 2023

Was a good experience. Keep doing great job I very happy with the service More

by kaelab.10
Recommend Dealer
Yes
Employees Worked With
Don't remember
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Apr 17, 2023 -

Mazda Of Lodi responded

Kaelab, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 16, 2023

The booking experience was easy and straightforward. The check in was welcoming and informative. The communication during the process was thorough and the check out was simple More

by laura.delag.noble
Recommend Dealer
Yes
Employees Worked With
Rosie
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Apr 17, 2023 -

Mazda Of Lodi responded

Laura, Thank you! Rosie and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mazda Of Lodi.

April 15, 2023

This was my first time purchasing a car and I’m so glad I chose Mazda of Lodi. Every single employee made the process so seamless and so quick! I’m so happy with my SUV! More

by Kaylaoakley23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Noble, Galen Dorry, Dmitry Novikov
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Apr 16, 2023 -

Mazda Of Lodi responded

Thank you, Kayla. It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Mazda Of Lodi!

April 15, 2023

Excellent service, gentle and smooth process, I love the people and attention they gave me. More

by cujar
Recommend Dealer
Yes
Employees Worked With
Michael
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Apr 16, 2023 -

Mazda Of Lodi responded

Thank you so much for your kind review! We sincerely appreciate your business and look forward to seeing you again here at Mazda of Lodi.

April 14, 2023

Was such a Pleasure to work with . We were So happy with our salesperson henny . Would highly recommend More

by GNSPIN
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Henny Diaz
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Apr 16, 2023 -

Mazda Of Lodi responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 14, 2023

It was the best experience I have ever had. Dmitry was great to work with and helped speed the process along. He was open and honest with all the costs. It was an awesome experience. More

by hscalzoe@its.jnj.com
Recommend Dealer
Yes
Employees Worked With
Dmitry Novikov, Dmitry Novikov
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Apr 14, 2023 -

Mazda Of Lodi responded

Here at Mazda Of Lodi, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Dmitry, and it was a pleasure having you at the dealership. We appreciate your review!

April 13, 2023

Mazda of Lodi is always friendly and helpful. They go out of their way to do right by the customer. More

by IANOATES44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosie
Report | Print
Apr 14, 2023 -

Mazda Of Lodi responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mazda Of Lodi, we look forward to having you as one of our valued customers for many more years to come!

April 13, 2023

Great Customer Service. Quick service and organized process. Friendly and efficient workers. Excellent experience in every way! More

by Lisa P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure if names
Report | Print
Apr 14, 2023 -

Mazda Of Lodi responded

Thanks for sharing about your experience with Mazda Of Lodi. We appreciate your business and hope to see you again soon!

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