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Mazda Of Lodi

Lodi, NJ

4.7
2,726 Reviews

130 US Highway 46 East

Lodi, NJ

07644

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2,726 Reviews of Mazda Of Lodi

August 04, 2022

Nice customer service and helps what you need. My car is in service, it didn’t take long time for oil change. The price is valuable. More

by MMERVECELIK36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dre Brownridge
Aug 05, 2022 -

Mazda Of Lodi responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 04, 2022

The representatives were friendly, knowledgeable, and helpful. I would recommend this dealership to anyone who lives or works in the area. More

by yaritza.gonzalez04
Recommend Dealer
Yes
Employees Worked With
Diego Molina
Aug 04, 2022 -

Mazda Of Lodi responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

August 03, 2022

What a bad customer service you have! I bought small car parts, I was in rush and couldn’t aware how you guys overcharged for 20$ OEM parts. I paid 200$. My friend bought same parts alm More

by esin.b
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mazda Lodi-parts dept
Aug 07, 2022 -

Mazda Of Lodi responded

Thank you for bringing this to our attention. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

Aug 07, 2022 -

Mazda Of Lodi responded

Thank you for bringing this to our attention. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

August 03, 2022

Very modern and welcoming office, with excellent facilities, but most impressive of all was the staff - all very friendly, knowledgable and professional. More

by jameshsterne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan, and his manger that day, unfortunately I can’t remember his name
Aug 04, 2022 -

Mazda Of Lodi responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 02, 2022

The min we stepped into the dealership we had a great approach from Mr. Michael Noble, We received Great customer service., we where helped the min of stepping in .. Didn’t waste any time ., they wel More

by RAYSANTANA001
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Noble
Aug 02, 2022 -

Mazda Of Lodi responded

Ray, Here at Mazda Of Lodi, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with Michael, and it was a pleasure having you at the dealership. We appreciate your review!

August 01, 2022

Professionalism noted and good staff the dealership and service department is very clean staff always listens to the concerns More

by GG.RESURCT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nikita and manager
Aug 02, 2022 -

Mazda Of Lodi responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Nikita and our team, and we look forward to working with you again.

August 01, 2022

Services outstanding as usual they always go above and beyond. Very polite and courtesy is number one More

by OBELL4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie and the lady manager. Can't remember her name. Sorry
Aug 01, 2022 -

Mazda Of Lodi responded

We appreciate your business and our team looks forward to serving you again soon!

August 01, 2022

Great service! Everything was done in a good time frame, staff very friendly and have answer all my questions More

by GDIAZ299
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosin ramirez
Aug 01, 2022 -

Mazda Of Lodi responded

Thank you for choosing Mazda Of Lodi, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 01, 2022

Great check in experience - smooth, efficient, quick. Good customer service. Explained process clearly and always kept updated of the progress. More

by Pranav
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nikita
Aug 01, 2022 -

Mazda Of Lodi responded

Thanks for sharing your thoughts about your experience with Mazda Of Lodi. We appreciate your business and hope to see you again soon!

August 01, 2022

The dealer is awesome I like the service and the attention to the customers good More

by URIELREYNOSO91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Stucy
Aug 01, 2022 -

Mazda Of Lodi responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mazda Of Lodi.

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