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Mazda Thousand Oaks

Thousand Oaks, CA

Overview
Employees
Reviews
Vehicles
4.8
134 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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3500 Auto Mall Dr

Thousand Oaks, CA

91362

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Showing 134 reviews

March 17, 2026

Simple drop off and timely service. Excellent friendly customer service. Kept in contact during the whole service. More

by LINDA94
Recommend Dealer
Yes
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Mar 17, 2026 -

Mazda Thousand Oaks responded

Thank you for your feedback. We’re pleased the drop off process was straightforward and that our team kept you updated throughout your Mazda service. It’s great to hear you felt welcomed by our friendly staff. Roger Chammas rchammas@browningautogroup.com

March 15, 2026

Mike is very helpful and I appreciate his honesty. Excellent customer service. Thank you Cristina More

by Cristina Christian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in Service Dept
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Mar 15, 2026 -

Mazda Thousand Oaks responded

Thank you for your kind feedback. We’re glad our team provided honest, helpful service for your Mazda CX-30 and look forward to assisting you again. Roger Chammas rchammas@browningautogroup.com

March 13, 2026

Smooth and very professional The entire service team was friendly, super helpful and professional. Outstanding customer care More

by News4andrews
Recommend Dealer
Yes
Employees Worked With
Kyle
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Mar 13, 2026 -

Mazda Thousand Oaks responded

Hearing that our service team provided a smooth and professional experience is wonderful. We appreciate your kind words about our friendly and helpful approach while working on your Mazda CX-5. We look forward to assisting you again with your vehicle. Roger Chammas rchammas@browningautogroup.com

March 11, 2026

Matt is amazing. He has sold us 4 Mazdas Matt is focused on customer service More

by MIKE@SOULESGROUP.COM
Recommend Dealer
Yes
Employees Worked With
Mathew Heller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mathew Heller
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Mar 12, 2026 -

Mazda Thousand Oaks responded

Thank you for choosing us again for your Mazda needs. We’re thrilled Mathew provided the attentive service you deserve and that you’re enjoying your used CX-5. Please let us know if there’s anything else we can assist with. Roger Chammas rchammas@browningautogroup.com

March 11, 2026

I had a fantastic experience getting my service done. Kyler was super friendly and helpful and explained everything very clearly. Jackson my service tech explained what he found that needed to be done. More

by LISA@LISAKRASNOFF.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyler and Jackson Thiesen
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Mar 11, 2026 -

Mazda Thousand Oaks responded

Thank you for highlighting our team’s clear communication and the helpful service video. We’re glad the explanations made sense and that your Mazda CX-50 received attentive care. We look forward to assisting you again. Roger Chammas rchammas@browningautogroup.com

March 08, 2026

Isaac and Matthew were kind and knew what they were talking about! I feel buying a car now a days is easier than it was 5 years ago. More

by RAINBOWTEA65
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mathew Heller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Issac Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 08, 2026 -

Mazda Thousand Oaks responded

Our team appreciates your kind words about Issac and Mathew’s expertise. It’s great to hear that buying a car feels easier than it did five years ago. Congratulations on your new Mazda CX-50 Hybrid! Roger Chammas rchammas@browningautogroup.com

March 08, 2026

5 all your employees are 5 . ..service is a very consuming business and they all do it well More

by Tomevoniuk60
Recommend Dealer
Yes
Employees Worked With
Jc
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Mar 08, 2026 -

Mazda Thousand Oaks responded

Thank you for the five-star rating. We’re pleased our team provided thorough and efficient service for your Mazda CX-30. We appreciate you recognizing their efforts. Roger Chammas rchammas@browningautogroup.com

March 06, 2026

JC was professional and thorough. He explained things in enough detail that I fully understood the process and what my car maintenance needs were. We even joked about how I managed More

by KarenW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC, Jake
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Mar 06, 2026 -

Mazda Thousand Oaks responded

It’s great to hear our service team guided you through your Mazda CX-5 maintenance and kept it friendly. Getting nine years from one battery is impressive so we’re glad it was replaced smoothly. Thank you for trusting Mazda with your maintenance needs. Roger Chammas rchammas@browningautogroup.com

March 06, 2026

Jc was great! Got me out on time. Happy to have the help. Thanks again! More

by LLH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jc
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Mar 06, 2026 -

Mazda Thousand Oaks responded

It’s great to know our team got your Mazda CX-3 back on the road right on schedule. We appreciate your feedback and are glad you were happy with the service. We look forward to helping you again. Roger Chammas rchammas@browningautogroup.com

March 06, 2026

Check in was quick and easy. Service was done in a timely manner. Everything was explained well. More

by thundre111
Recommend Dealer
Yes
Employees Worked With
James
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Mar 06, 2026 -

Mazda Thousand Oaks responded

Thank you for letting us know how smoothly the visit went. We’re glad the check in was quick and that your Mazda CX-30 service was handled on time. It’s great to hear the explanations covered everything clearly. Roger Chammas rchammas@browningautogroup.com

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