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Mazda Thousand Oaks

Thousand Oaks, CA

4.8
143 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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3500 Auto Mall Dr

Thousand Oaks, CA

91362

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Showing 143 reviews

April 03, 2026

She made the experience pleasant. Didn’t feel pressured by her to purchase the car. More

by Alicia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaquelyn Shraibati
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maya Delgado
Apr 03, 2026 -

Mazda Thousand Oaks responded

Delighted to hear Jaquelyn made your Mazda purchase comfortable and pressure-free. We appreciate you sharing your experience with us. Roger Chammas rchammas@browningautogroup.com

April 01, 2026

Everyone very nice and knowledgeable Service was friendly and quick Only disappointment was $400 tire More

by STEELERSCALIFORNIA
Recommend Dealer
Yes
Apr 02, 2026 -

Mazda Thousand Oaks responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Roger Chammas rchammas@browningautogroup.com

March 29, 2026

The staff is knowledgeable and were very pleasant. They took the time to answer questions that I had about service options. The service turnaround was quick allowing me to complete other errands tha More

by MIWAN00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyler freeman
Mar 29, 2026 -

Mazda Thousand Oaks responded

We’re delighted our team could answer your questions about your Mazda and make your visit enjoyable. It’s also great to know the service turnaround was prompt so you could stick to your errands. Roger Chammas rchammas@browningautogroup.com

March 28, 2026

Very easy going, knowledgable, honest and direct. Matt was very helpful and easy to work with. I came into the lot several times before making my final purchase. I never felt rushed. Only supported i More

by JTERMINI0
Recommend Dealer
Yes
Employees Worked With
Mathew Heller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mathew Heller
Mar 29, 2026 -

Mazda Thousand Oaks responded

We’re glad Mathew could provide honest, direct support throughout your visits and that you never felt rushed. It’s rewarding to know the process felt easy going as you secured your used Mazda CX-5. Thanks for choosing us and enjoy many great drives in your new vehicle. Roger Chammas rchammas@browningautogroup.com

March 28, 2026

Prompt, helpful They took care of my issue provide transportation and were helpful Thank you More

by BBUELL0
Recommend Dealer
Yes
Employees Worked With
JC Misko
Mar 28, 2026 -

Mazda Thousand Oaks responded

It’s great to hear our team handled your Mazda issue promptly and arranged transportation for you. We’re glad our support made the service process smooth. Thank you for your kind feedback and we look forward to helping you again. Roger Chammas rchammas@browningautogroup.com

March 26, 2026

Direct, speedy and professional. Video approval demystifies the process Well executed and delivered confidence in result More

by JBBRUN
Recommend Dealer
Yes
Employees Worked With
CJ
Mar 26, 2026 -

Mazda Thousand Oaks responded

We’re pleased that our video approval added clarity and confidence to your Mazda CX-5 service. Thank you for acknowledging the smooth and efficient process. Roger Chammas rchammas@browningautogroup.com

March 24, 2026

I have used Mazda Thousand Oaks to service my 2017 Mazda CX5 since I first leased it new.. I have to travel quite a distance to have it serviced there, because of the great service coupled with the service More

by LYNNCORY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC
Mar 24, 2026 -

Mazda Thousand Oaks responded

Thank you for trusting us to service your Mazda all these years. We appreciate you traveling from afar and are glad our advisor provided helpful support during your recent visit. We look forward to serving you again. Roger Chammas rchammas@browningautogroup.com

March 23, 2026

Not bad experience like many others. Very friendly and casual- no sales pressure. Jacqueline (sales manager) was great! More

by BRUINBOY30
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaquelyn Shraibati
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2026 -

Mazda Thousand Oaks responded

Your feedback brightened our day. We’re glad Jaquelyn provided a friendly, no-pressure experience. Enjoy your Toyota and thank you for the five-star review. Roger Chammas rchammas@browningautogroup.com

March 23, 2026

They are very helpful, honest and professional. They gave us a great information about cars and prices. More

by alonams12
Recommend Dealer
Yes
Employees Worked With
Mathew Heller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mathew Heller
Mar 23, 2026 -

Mazda Thousand Oaks responded

Hello, thank you for noting how helpful and professional our team was as you chose your new Mazda CX-5. We’re glad the information on vehicles and pricing made your decision easier and look forward to assisting you again. Roger Chammas rchammas@browningautogroup.com

March 17, 2026

Simple drop off and timely service. Excellent friendly customer service. Kept in contact during the whole service. More

by LINDA94
Recommend Dealer
Yes
Mar 17, 2026 -

Mazda Thousand Oaks responded

Thank you for your feedback. We’re pleased the drop off process was straightforward and that our team kept you updated throughout your Mazda service. It’s great to hear you felt welcomed by our friendly staff. Roger Chammas rchammas@browningautogroup.com

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