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Mazda Thousand Oaks

Thousand Oaks, CA

4.8
148 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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3500 Auto Mall Dr

Thousand Oaks, CA

91362

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Showing 148 reviews

April 19, 2026

Rep was professional and explained the work needed on my car. I also appreciated having the video with the tech explaining what he worked on & what needed repair/replacing. More

by rnstill
Recommend Dealer
Yes
Employees Worked With
James Misko
Apr 19, 2026 -

Mazda Thousand Oaks responded

It’s great to hear our service representative provided a professional overview of the needed work. We’re glad the technician video helped clarify what your Mazda required. We look forward to helping with any future service needs. Roger Chammas rchammas@browningautogroup.com

April 19, 2026

Matt was an amazing salesperson! ! He was so informational and helped answer all my questions! He really made the process enjoyable, 10/10 experience ! Would definitely recommend Matt More

by ANGELT35
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mathew Heller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2026 -

Mazda Thousand Oaks responded

We’re delighted Mathew provided clear guidance and made buying your new Mazda an enjoyable process. It means a lot that you would recommend Mathew to friends and family. If there’s anything else we can do for you in the future please let us know. Roger Chammas rchammas@browningautogroup.com

April 16, 2026

Excellent service all around Matt was extremely helpful and very attentive. He knows a lot about the cars and was very helpful showing me how to work everything. More

by SEVEN47FLYR
Recommend Dealer
Yes
Employees Worked With
Mathew Heller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mathew Heller
Apr 16, 2026 -

Mazda Thousand Oaks responded

We’re thrilled Mathew’s attentive and knowledgeable service helped you feel confident with your new Mazda CX-5. Enjoy exploring all its features, and feel free to reach out with any questions. Roger Chammas rchammas@browningautogroup.com

April 13, 2026

She was very knowledgeable, professional and personable. Overall great experience. She was able to answer all my questions More

by cabrerawb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaquelyn Shraibati
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2026 -

Mazda Thousand Oaks responded

It’s great to hear that Jaquelyn offered knowledgeable, professional and personable support while answering all your questions. Congratulations on your new Mazda CX-50 Hybrid and thank you for sharing your experience. Roger Chammas rchammas@browningautogroup.com

April 09, 2026

Great service team. Pricing is a bit crazy for pads and rotor honing. Firestone has the same services for 450. You charged me 250 more. And that includes manufacture More

by BKHUBER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service guy
Apr 13, 2026 -

Mazda Thousand Oaks responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Roger Chammas rchammas@browningautogroup.com

April 03, 2026

She made the experience pleasant. Didn’t feel pressured by her to purchase the car. More

by Alicia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaquelyn Shraibati
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maya Delgado
Apr 03, 2026 -

Mazda Thousand Oaks responded

Delighted to hear Jaquelyn made your Mazda purchase comfortable and pressure-free. We appreciate you sharing your experience with us. Roger Chammas rchammas@browningautogroup.com

April 01, 2026

Everyone very nice and knowledgeable Service was friendly and quick Only disappointment was $400 tire More

by STEELERSCALIFORNIA
Recommend Dealer
Yes
Apr 02, 2026 -

Mazda Thousand Oaks responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Roger Chammas rchammas@browningautogroup.com

March 29, 2026

The staff is knowledgeable and were very pleasant. They took the time to answer questions that I had about service options. The service turnaround was quick allowing me to complete other errands tha More

by MIWAN00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyler freeman
Mar 29, 2026 -

Mazda Thousand Oaks responded

We’re delighted our team could answer your questions about your Mazda and make your visit enjoyable. It’s also great to know the service turnaround was prompt so you could stick to your errands. Roger Chammas rchammas@browningautogroup.com

March 28, 2026

Very easy going, knowledgable, honest and direct. Matt was very helpful and easy to work with. I came into the lot several times before making my final purchase. I never felt rushed. Only supported i More

by JTERMINI0
Recommend Dealer
Yes
Employees Worked With
Mathew Heller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mathew Heller
Mar 29, 2026 -

Mazda Thousand Oaks responded

We’re glad Mathew could provide honest, direct support throughout your visits and that you never felt rushed. It’s rewarding to know the process felt easy going as you secured your used Mazda CX-5. Thanks for choosing us and enjoy many great drives in your new vehicle. Roger Chammas rchammas@browningautogroup.com

March 28, 2026

Prompt, helpful They took care of my issue provide transportation and were helpful Thank you More

by BBUELL0
Recommend Dealer
Yes
Employees Worked With
JC Misko
Mar 28, 2026 -

Mazda Thousand Oaks responded

It’s great to hear our team handled your Mazda issue promptly and arranged transportation for you. We’re glad our support made the service process smooth. Thank you for your kind feedback and we look forward to helping you again. Roger Chammas rchammas@browningautogroup.com

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