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Mazda Thousand Oaks

Thousand Oaks, CA

Overview
Employees
Reviews
Vehicles
4.7
227 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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3500 Auto Mall Dr

Thousand Oaks, CA

91362

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Showing 227 reviews

January 04, 2026

Matt was very helpful, he answered all of my questions and made the whole experience stress free. More

by Allison.zatlin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mathew Heller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 05, 2026 -

Mazda Thousand Oaks responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Roger Chammas rchammas@browningautogroup.com

January 03, 2026

I always that my car to Thousand Oaks Mazda for service and have never been disappointed. The people in the department are efficient and welcoming. The service is great and I don’t worry about my travel More

by LMBICKEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake is always excellent , Justin Lopez
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Jan 03, 2026 -

Mazda Thousand Oaks responded

Thanks for sharing your thoughts about your experience with Mazda Thousand Oaks. We appreciate your business and hope to see you again soon! Roger Chammas rchammas@browningautogroup.com

January 02, 2026

They worked with us and helped us find something that worked for us! They did great! More

by natashakierstead01
Recommend Dealer
Yes
Employees Worked With
Isaac and Matt I believe his name was
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Jan 06, 2026 -

Mazda Thousand Oaks responded

Thank you, Natasha! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mazda Thousand Oaks. We look forward to having you as one of our valued customers for many more years to come! Roger Chammas rchammas@browningautogroup.com

January 02, 2026

The service was efficient and completed when promised. The service advisor was communicative and friendly. More

by THESWAYNES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyler Freeman
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Jan 02, 2026 -

Mazda Thousand Oaks responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mazda Thousand Oaks! Roger Chammas rchammas@browningautogroup.com

January 01, 2026

Everything went smoothly. We were both able to test drive the car. It did take a bit longer than expected but in general we are pleased. More

by ALAWAMI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mathew Heller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 01, 2026 -

Mazda Thousand Oaks responded

Thank you so much for choosing Mazda Thousand Oaks! Please let us know if we can be of any more assistance. Roger Chammas rchammas@browningautogroup.com

January 01, 2026

He was very quick and friendly. Explained the process and did a good job! I will come back More

by Alicegchen
Recommend Dealer
Yes
Employees Worked With
Dk
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Jan 01, 2026 -

Mazda Thousand Oaks responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Roger Chammas rchammas@browningautogroup.com

December 31, 2025

JC was excellent in for he communicated with me and my wife and handled the servicing and repairs for our car. More

by donbet2000
Recommend Dealer
Yes
Employees Worked With
JC
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Dec 31, 2025 -

Mazda Thousand Oaks responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Roger Chammas rchammas@browningautogroup.com

December 31, 2025

Professional, friendly, knowledgeable, accommodating and customer oriented. JC was a pleasure to work with on such a busy day. More

by BOBBY.KIMMEL
Recommend Dealer
Yes
Employees Worked With
JC Misko. He was awesome!
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Dec 31, 2025 -

Mazda Thousand Oaks responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mazda Thousand Oaks to be a positive one. Please don't hesitate to reach out if you need anything else. Roger Chammas rchammas@browningautogroup.com

December 31, 2025

The service was good and the office personnel were pleasant, but the estimated costs are extraordinarily high and it wasn’t even caught that I needed a new battery (which was verified and had to be re More

by Patricia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cannot remember at the moment
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Jan 06, 2026 -

Mazda Thousand Oaks responded

Patricia, Thank you so much for your kind words and for taking the time to leave us this wonderful feedback! Roger Chammas rchammas@browningautogroup.com

December 30, 2025

Service prices are high compared to other Mazda dealers. They no longer honor coupons from other Mazda dealers. More

by MILKDORI
Recommend Dealer
No
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Jan 09, 2026 -

Mazda Thousand Oaks responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you, and we will reach out. Roger Chammas rchammas@browningautogroup.com

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