Back

Mazda Thousand Oaks

Thousand Oaks, CA

4.8
105 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Contact Dealership

3500 Auto Mall Dr

Thousand Oaks, CA

91362

Directions

Filter Reviews by Keyword

By Type

Showing 105 reviews

January 23, 2026

Jake and his crew are always exceptional in their customer service skills! They always go above and beyond the call of duty! More

by VICKIMARK09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake and Freddy
Jan 23, 2026 -

Mazda Thousand Oaks responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Roger Chammas rchammas@browningautogroup.com

January 22, 2026

Kyler is great and easy to work with. I bought my car from Cynthia and she was a dream to work with, through and through! More

by NINAKOH104
Recommend Dealer
Yes
Employees Worked With
Kyler
Jan 22, 2026 -

Mazda Thousand Oaks responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Roger Chammas rchammas@browningautogroup.com

January 21, 2026

They are professional yet personable, efficient and thorough. I feel well informed throughout the process. More

by CHASEMCLAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyler
Jan 21, 2026 -

Mazda Thousand Oaks responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mazda Thousand Oaks! Roger Chammas rchammas@browningautogroup.com

January 21, 2026

Kyler was very attentive, and never felt like he was trying to sell me anything. I also asked him to search for my earring that I dropped into the abyss. he and his coworker found it! More

by CARINASCOTT12
Recommend Dealer
Yes
Employees Worked With
Kyler
Jan 21, 2026 -

Mazda Thousand Oaks responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mazda Thousand Oaks. We look forward to having you as one of our valued customers for many more years to come! Roger Chammas rchammas@browningautogroup.com

January 21, 2026

Fast, great, comprehensive service. Not much more to say, I had a great experience and look forward to my next service. More

by TOOTALOO03
Recommend Dealer
Yes
Employees Worked With
Kyler
Jan 21, 2026 -

Mazda Thousand Oaks responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mazda Thousand Oaks to be a positive one. Please don't hesitate to reach out if you need anything else. Roger Chammas rchammas@browningautogroup.com

January 21, 2026

Delivered excellent service on time as promised Mike was efficient and professional and I was satisfied with the service More

by lucilleshea
Recommend Dealer
Yes
Employees Worked With
Mike Hulette
Jan 21, 2026 -

Mazda Thousand Oaks responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Roger Chammas rchammas@browningautogroup.com

January 21, 2026

Thorough and courteous. I can always count on my service appointment to be completed quickly, but with care. More

by WILLIAM.NILLES
Recommend Dealer
Yes
Employees Worked With
JC
Jan 22, 2026 -

Mazda Thousand Oaks responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mazda Thousand Oaks. We look forward to having you as one of our valued customers for many more years to come! Roger Chammas rchammas@browningautogroup.com

January 18, 2026

My 30,000 mile service for my 2017 Miata went very. All service was performed to specifications in a timely manner and the car was finished when promised. The loaner car was clean and ran well. Service More

by SDICELAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
J C. And Jacob
Jan 19, 2026 -

Mazda Thousand Oaks responded

Thanks for sharing about your experience with Mazda Thousand Oaks. We appreciate your business and hope to see you again soon! Roger Chammas rchammas@browningautogroup.com

January 15, 2026

You waited an hour before you even started on my car and I was sitting right there waiting for it. More

by SCLAWS
Recommend Dealer
No
Jan 19, 2026 -

Mazda Thousand Oaks responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned, and we would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Roger Chammas rchammas@browningautogroup.com

January 15, 2026

It is always a good experience while having our vehicle. Always on time and explanation of what is going to be done. More

by GTHOMAS005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC in Service Department 5 STAR
Jan 15, 2026 -

Mazda Thousand Oaks responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Roger Chammas rchammas@browningautogroup.com