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Mazda Thousand Oaks

Thousand Oaks, CA

Overview
Employees
Reviews
Vehicles
4.8
234 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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3500 Auto Mall Dr

Thousand Oaks, CA

91362

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Showing 234 reviews

June 13, 2026

“Had an excellent experience at this dealership. The customer service went above and beyond, and everything was handled with no hassle or pressure. The entire process was smooth and easy from start More

by JOELENEMORRIS
Recommend Dealer
Yes
Employees Worked With
Mathew Heller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mathew Heller
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Jun 13, 2026 -

Mazda Thousand Oaks responded

It’s wonderful to hear your Mazda CX-30 purchase went smoothly without any pressure. Mathew and our team were pleased to make the process hassle-free and appreciate your recommendation. Roger Chammas rchammas@browningautogroup.com

June 13, 2026

Quick, friendly and seemed to be honest. They gave an option for text or phone update which was very nice. More

by Murderotica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC
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Jun 13, 2026 -

Mazda Thousand Oaks responded

Thank you for sharing your experience with our Mazda CX-5 service. We’re delighted our team provided prompt and transparent assistance. It’s great that the text and phone update options made things convenient for you. We look forward to helping you again. Roger Chammas rchammas@browningautogroup.com

June 12, 2026

Great people. Building presentation could use a little work. Awkward place to be in. Facilities could use some upkeep/update More

by ALIESQUIVEL.CNX
Recommend Dealer
Yes
Employees Worked With
Isaac
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Jun 14, 2026 -

Mazda Thousand Oaks responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Roger Chammas rchammas@browningautogroup.com

June 11, 2026

JC helped me. He was patient with all my questions knowledgeable and very fair about what items on service were 'needed now' and what I could do at a later time. More

by REGLEH519
Recommend Dealer
Yes
Employees Worked With
If
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Jun 11, 2026 -

Mazda Thousand Oaks responded

Thank you for highlighting our patient and knowledgeable approach during your Mazda CX-5 service. We’re glad we could help prioritize what needed attention now and what could wait, and we look forward to assisting you again. Roger Chammas rchammas@browningautogroup.com

June 11, 2026

My advisor was helpful and answered a few questions I had and texted me promptly More

by valleyres56
Recommend Dealer
Yes
Employees Worked With
Kyler
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Jun 11, 2026 -

Mazda Thousand Oaks responded

It’s great to hear our advisor answered your questions and texted you promptly. We’re glad your Mazda service visit went smoothly. Feel free to reach out whenever you need further assistance. Roger Chammas rchammas@browningautogroup.com

June 11, 2026

Must a Thousand Oaks always done a great job with my car. They are very knowledgeable and friendly More

by Jgarza03
Recommend Dealer
Yes
Employees Worked With
James C Misko
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Jun 11, 2026 -

Mazda Thousand Oaks responded

We’re glad to hear our service team provided friendly, knowledgeable care for your Mazda CX-5. Thank you for trusting us with your maintenance. Roger Chammas rchammas@browningautogroup.com

June 11, 2026

I received great and thorough service ! JC was awesome and valued me as a customer. I definitely recommend this place. More

by KARENPIN04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I only dealt with the service department.
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Jun 11, 2026 -

Mazda Thousand Oaks responded

We appreciate you sharing your experience with our service on your Mazda CX-5. We’re glad you felt valued and that everything was handled thoroughly. Thank you for recommending us, and we look forward to assisting you again. Roger Chammas rchammas@browningautogroup.com

June 11, 2026

Great service from JC and two techs to correctly replace the valve cover gasket. They solved problems where others failed. More

by SMCAPPS47
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
James Misko
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Jun 11, 2026 -

Mazda Thousand Oaks responded

It’s rewarding to hear that our technicians accurately replaced the valve cover gasket on your Mazda and resolved issues where others couldn’t. We’re glad you feel confident in your vehicle’s performance again. Thank you for sharing your experience and please reach out if you need anything else. Roger Chammas rchammas@browningautogroup.com

June 08, 2026

Checkup went smooth, didn't wait too long and got the detailed video report Checkup went smooth, didn't wait too long and got the detailed video report so I'm satisfied with the experience More

by SONYA.STOYAN
Recommend Dealer
Yes
Employees Worked With
Kyler
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Jun 08, 2026 -

Mazda Thousand Oaks responded

It’s great to hear that your Mazda CX-30 checkup went smoothly and that the video report was useful. We’re happy the wait was brief and that you’re satisfied with the experience. We look forward to helping with future services. Roger Chammas rchammas@browningautogroup.com

June 08, 2026

Matt was wonderful and really made me enjoy the experience. I’m very happy with my purchase! More

by PALMA.ABIGAIL359
Recommend Dealer
Yes
Employees Worked With
Mathew Heller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 08, 2026 -

Mazda Thousand Oaks responded

It’s wonderful to hear that Mathew made the buying process enjoyable. We’re delighted you love your new Mazda. Thank you for sharing your experience. Roger Chammas rchammas@browningautogroup.com

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