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Mazda Thousand Oaks

Thousand Oaks, CA

Overview
Employees
Reviews
Vehicles
4.8
92 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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3500 Auto Mall Dr

Thousand Oaks, CA

91362

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Showing 92 reviews

January 01, 2026

Everything went smoothly. We were both able to test drive the car. It did take a bit longer than expected but in general we are pleased. More

by ALAWAMI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mathew Heller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 01, 2026 -

Mazda Thousand Oaks responded

Thank you so much for choosing Mazda Thousand Oaks! Please let us know if we can be of any more assistance. Roger Chammas rchammas@browningautogroup.com

December 31, 2025

The service was good and the office personnel were pleasant, but the estimated costs are extraordinarily high and it wasn’t even caught that I needed a new battery (which was verified and had to be re More

by Patricia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cannot remember at the moment
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Jan 06, 2026 -

Mazda Thousand Oaks responded

Patricia, Thank you so much for your kind words and for taking the time to leave us this wonderful feedback! Roger Chammas rchammas@browningautogroup.com

December 31, 2025

Professional, friendly, knowledgeable, accommodating and customer oriented. JC was a pleasure to work with on such a busy day. More

by BOBBY.KIMMEL
Recommend Dealer
Yes
Employees Worked With
JC Misko. He was awesome!
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Dec 31, 2025 -

Mazda Thousand Oaks responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mazda Thousand Oaks to be a positive one. Please don't hesitate to reach out if you need anything else. Roger Chammas rchammas@browningautogroup.com

December 31, 2025

JC was excellent in for he communicated with me and my wife and handled the servicing and repairs for our car. More

by donbet2000
Recommend Dealer
Yes
Employees Worked With
JC
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Dec 31, 2025 -

Mazda Thousand Oaks responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Roger Chammas rchammas@browningautogroup.com

December 30, 2025

Service prices are high compared to other Mazda dealers. They no longer honor coupons from other Mazda dealers. More

by MILKDORI
Recommend Dealer
No
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Jan 09, 2026 -

Mazda Thousand Oaks responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you, and we will reach out. Roger Chammas rchammas@browningautogroup.com

December 29, 2025

JC was helpful and accommodating and I appreciated his assistance. I would definitely recommend him More

by RICHELE5
Recommend Dealer
Yes
Employees Worked With
JC
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Dec 29, 2025 -

Mazda Thousand Oaks responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mazda Thousand Oaks. Roger Chammas rchammas@browningautogroup.com

December 29, 2025

JC was helpful and accommodating and I appreciated his assistance. I would definitely recommend him More

by RICHELE5
Recommend Dealer
Yes
Employees Worked With
JC
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Dec 29, 2025 -

Mazda Thousand Oaks responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mazda Thousand Oaks. Roger Chammas rchammas@browningautogroup.com

December 28, 2025

Thank you to Kyler and the service team, they where very kind helpful and made the experience for me and my wife so much easier. thank you to all the staff members! the mechanics and tecs, service advisors More

by Kyle b.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyler
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Dec 28, 2025 -

Mazda Thousand Oaks responded

Thank you for choosing Mazda Thousand Oaks. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Roger Chammas rchammas@browningautogroup.com

December 24, 2025

Very efficient The entire process from dropping of my car to pick up was very smooth and Jc was very helpful More

by Crigv07
Recommend Dealer
Yes
Employees Worked With
Jc
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Dec 24, 2025 -

Mazda Thousand Oaks responded

Thank you for choosing Mazda Thousand Oaks. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Roger Chammas rchammas@browningautogroup.com

December 23, 2025

Great salesman, and everyone doing their best to make the buying experience pleasant and quick. More

by JC
Recommend Dealer
Yes
Employees Worked With
Roger Chammas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harry Mays
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 23, 2025 -

Mazda Thousand Oaks responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mazda Thousand Oaks. We look forward to having you as one of our valued customers for many more years to come! Roger Chammas rchammas@browningautogroup.com

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